What should have been a 1-hour job it was dragged out to 2 and 1/2 hours because the service tech…read moreinstalled the faucet repair parts wrong the first time and had to reinstall them, doubling the time of the service call , and then he determined that, after being repaired, it still leaked and had to be replaced. His incompetence cost me about $180. Chet's used to be my go-to for plumbing and heating. Not anymore. I should also add that they charge $10 an hour more than anyone else.

Our furnace went out on a ridiculously snowy/icy/sleety Thursday in APRIL (gotta love Wisco). After…read morecalling another heating plumbing business that never returned my call, I remembered that we had used Chet's Plumbing and Heating for part of our basement project. I called Chet's and my call was answered by Marge, who was very helpful and located a technician that could come out that afternoon. Mike arrived within an hour and after troubleshooting, concluded that I needed a new motor. He located the part and returned within a half hour. My furnace was up and running less that two hours after I placed my call to Chet's. Mike was awesome and very patient with my over-friendly "helpful" cat. I highly recommend Chet's for your heating and plumbing needs in the Stevens Point/Plover area.

My husband and I, purchased a new furnace from Prairie Sales and we had them install it. The…read morefurnace was installed in less than a day and it all went well. Works great and we bought it at a great price! We couldn't have asked for a nice team to do the work and installation. Todd and his wife, are a great, friendly working couple, who have provided the best service for our family over the years, from maintenance, repairs, installations or just answering our concerns, they have always provided the help we needed and at an affordable price. I would recommend this small family business with the great most, confidence in them, in all aspects of their work. The best service around, for many years!!! HIGHLY RECOMMEND!!!!!

Every faucet (3) he installed leaked right after he installed. I have to keep a bucket under the…read moresink now. Condensation hose on new furnace he installed leaked & ruined subfloor under the carpet. He put the A/C unit outside so close to my outside faucet that I can no longer turn it on or remove the hose. Him & his wife/helper fight & use the F word the whole time every time they install or fix anything! I don't want him back here to fix his mistakes & cannot afford to have someone else do it as I'm on disability & fixed income

They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

Needed a new backflow valve on our sump pump. Serviceman came on time, replaced the valve with very…read morelittle mess and waited to make sure it was working properly. Fees were given in advance so there were no surprises.

Klasinski Plumbing and Heating did a job for us on our new construction home. They were fantastic…read moreduring the design phase, excellent to work with during the project, and were fair priced. I would recommend them for anyone looking to have plumbing done on their new or existing building projects!

VanDreel's professional and personable services were appreciated for a wide range of our…read moreremodeling, plumbing and heating projects. Thank you Greg and Derik!

One of the best plumbing companies in the area. Greg & Derrick are very hard workers and make sure…read moreall their work is top of the line. If you need plumbing or heating, I would call the best in town, Van Dreel Plumbing & Heating.

Did not know how to chlorinate a well properly, so almost $700 later our well still has mold and…read morewhen I called he acted like it was my fault. Will NEVER use again.

Wayne was very helpful came with in 12 hrs of calling and was able to fix problem right then and…read moregave me information as to what to watch for !! Highly recommend them