My husband and I, purchased a new furnace from Prairie Sales and we had them install it. The…read morefurnace was installed in less than a day and it all went well. Works great and we bought it at a great price! We couldn't have asked for a nice team to do the work and installation. Todd and his wife, are a great, friendly working couple, who have provided the best service for our family over the years, from maintenance, repairs, installations or just answering our concerns, they have always provided the help we needed and at an affordable price. I would recommend this small family business with the great most, confidence in them, in all aspects of their work. The best service around, for many years!!! HIGHLY RECOMMEND!!!!!

Every faucet (3) he installed leaked right after he installed. I have to keep a bucket under the…read moresink now. Condensation hose on new furnace he installed leaked & ruined subfloor under the carpet. He put the A/C unit outside so close to my outside faucet that I can no longer turn it on or remove the hose. Him & his wife/helper fight & use the F word the whole time every time they install or fix anything! I don't want him back here to fix his mistakes & cannot afford to have someone else do it as I'm on disability & fixed income

Fantastic service. Professional and timely. The issue was with the blower and fixed within an hour…read more I will recommend their services to anyone. Very appreciative customer.

On February 24, 2022, while out of the country, my neighbor noticed our furnace was not working…read more (temperature in the house was 28 degrees). I asked them to call Badger Heating in Stevens Point to get the furnace repaired. An employee of Badger appeared an hour later, neighbors stayed at the home the entire time the furnace was being repaired. As soon as the furnace started, the Badger employee left--he did not wait in the house to make sure everything was running properly. Needless to say, during the next 12 hours, frozen pipes ruptured causing extensive water damage. Badger called my neighbor the following morning to check on the system and found the ruptured heating pipes. It's been a nightmare since. I'm writing this 6 weeks later without heat in my master bedroom. We have called Badger repeatedly to complete the repair on the new baseboard they installed. They sent me a an almost $4,000 bill saying everything is working--but it's not. One morning mid March, two employees came over, said they were going to the warehouse to get flanges and never returned or called (for the whole day!). We waited all day for their return. We continue to call; Badger says, "someone will be over this week"--a week goes by, nobody comes. The following week, an employee just 'drops by' (no call) and stays a few minutes, and leaves. On April 5, 2022 at 3:00 p.m., Badger arrives, brought two of the end caps for the baseboards (the middle one is still missing) and she has no idea on how to get heat into my master bedroom--stayed for 20 minutes and left. So, it's now April 10th and still no heat in the bedroom, but I have a bill saying it's repaired. We told them we are not paying the bill until the heating situation is repaired; one technician said "I don't care if you never pay the bill". I'm dealing with all this post traumatic stress from going out of town and coming home to thousands of dollars of damage and a heating company that can't seem to finish what they started!

They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

Needed a new backflow valve on our sump pump. Serviceman came on time, replaced the valve with very…read morelittle mess and waited to make sure it was working properly. Fees were given in advance so there were no surprises.

Klasinski Plumbing and Heating did a job for us on our new construction home. They were fantastic…read moreduring the design phase, excellent to work with during the project, and were fair priced. I would recommend them for anyone looking to have plumbing done on their new or existing building projects!

Was a little nervous at first as communications were abrupt messages via phone text. But their…read morequote offered best rated furnace (per Consumer Reports, American Standard) and better overall product and service pricing versus several other providers in the area. Install was done quickly with friendly and informative service - first phase in only days from ordering, all done within a couple weeks - which is hard to come by in busy season with winter approaching.

From the owner: Jon Krueger Electric, Heating & Cooling is dedicated to providing the best possible solution for…read moreyour home or business. We are an Authorized Generac Dealer, and offer furnace and air conditioning services in and around Redgranite. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.