Professional, a great job done! Many thanks to Tom, Matt and…read moreCaleb for all their hard work and putting up with all are questions. Couldn't have had a better team working in our home. Highly recommended.

I was overcharged. The guy they sent did not know what he was doing at all. i was disappointed. I…read moredon't recommend them

They serviced my furnance twice thru the mobile home park because of a knocking noice, couldn't…read morefind the problem! Then I paid them to replace a board that was bad. I called again when the furnace went out again when it was cold out and I had no heat, and I talked to the owners wife and she hung up on me!! What kind of person does that? I wanted excel because they worked on it before and probably knew more about it!

Every time Excel has been hired, it has resulted in another call to have them come back to fix…read moretheir mistakes. For example, needed the wax ring replaced on the toilet. The guy left without securing the toilet to the floor. Another example, hooked up the water backwards in the shower. These are not technical things. There are "check your work before leaving" things. Not worth the effort and money to hire them.

Did not know how to chlorinate a well properly, so almost $700 later our well still has mold and…read morewhen I called he acted like it was my fault. Will NEVER use again.

Wayne was very helpful came with in 12 hrs of calling and was able to fix problem right then and…read moregave me information as to what to watch for !! Highly recommend them

Very happy with US Water. They were responsive, quick but thorough and reasonably priced. Will use…read moreagain!

US Water did a good job on the home inspection and the well, water and septic inspections. Very…read moretimely and professional team. Thank you!

Prompt action and report of the suspected problem which turned out to be safe after all !read more

From the owner: At The Water Heater Guys, we specialize in what we do best — water heater installation, repair, and…read moremaintenance. We are the trusted experts for water heater installation, repair, and replacement in Wisconsin. With over 500 water heaters installed in the last year alone, our experienced plumbers are dedicated to delivering reliable service and ensuring your comfort and safety with every job. Led by owner and Master Plumber Jonathan, our family-run business proudly provides fast, expert service in water heaters, water softeners, pressure tanks and boiler repairs. By focusing on these core specialties, we deliver unmatched quality, same-day solutions, and competitive pricing — including our price match guarantee. Whether it’s a failing water heater or upgrading to a high-efficiency system, our plumbers bring deep experience and personal care to every job. Jonathan and Megan are raising the next generation of plumbing pros — Eli and Sylvie — who are already eager to get their hands on a wrench. As a family, we’re honored to help other Wisconsin families keep the water flowing warm, pure, and comfortable. Fast. Friendly. Local. The Water Heater Guys are ready to serve you today.

Requested service on my gas fireplace. Waited 6 weeks only to be rescheduled. Would have rated 0 if…read moreI could.

We found ourselves shopping for an HVAC replacement when a leak was found in our central air…read moreconditioner. We contacted several companies for bids and ComfortAire gave us more choices, provided information on manufacturer rebates, utility rebates and even applicable and tax credits. They were professional with the installation and even took care of the paperwork for us to receive the rebates. They installed a high efficiency furnace, humidifier, heat pump with a smart thermostat. We were even to add a new hot water heater as having all the work completed at once resulted in a welcomed savings. The hot water heater and air conditioner have worked flawlessly and we have noticed a savings on our utility bill. We had work done by another contractor that unfortunately damaged our new furnace and Carey and his team quickly came out to assess the situation. Carey even made a special trip to meet with the insurance adjuster. Amazing service and we are looking forward to many years of trouble free service.

Great service very professional and excellent service in a timely manner…read more I would recommend him

I hired JP Heating and Air Cond to Replace a 10yr old and Leaking Water Heater in Waupaca and…read more Jared gave me a good price for that and did a Great Job, AND he found that after the first run with the New Unit the Piping was Hooked Up Backwards!! The Intake and Supply were Reversed with the Main Intake at the Top and Supply at the Bottom! .He Told me then Repaired and Reversed that and Also that had probly Caused the Minerals and deposits in the Hot Water to be Pushed out when the Water was Connected Correctly it continued to Push All the loose Buildup in the hot Piping to the Faucets which Clogged the lines and Valves of the Hot Water somewhat which he Cleared and got to Flow Again Correctly!! Great Job! Also had to Replace the Kitchen faucet and RePipe the Clothes Washer to get Hot Water as that was goofy and not Plumbed Right. Very Thankful for that and tho it did take more time and effort it didnt cost that much more to fix those unexpected issues. Very Grateful for that!

Nathan was knowledgeable and upfront. He could have fixed the problem but informed me that it would…read morebe in my best interest to have a Rheem dealer take a look at the furnace since it was still under warranty. He even gave me a break on the service call even though he drove nearly an hour to get here.

Thanksgiving, a week ago, my 23-year-old furnace was almost dead. I searched the internet for a…read moreheating and cooling contractor. There was a listing for Barnard Heating & Cooling (Nathan Barnard), which started business in 2024 and he stated he has 13 years' experience in HVAC and he was open on Thanksgiving Day; so, I called him and explained the situation. He said he would take a look at it on Friday, the following day. He checked it out, knowing that I needed a new furnace, he said he could install a new Heil furnace the following Monday and quoted a fair price. I told him to write it up. So, Monday, he installed the new furnace with no problems. What a difference; heats the house quickly. Nathan "Nate" Barnard is very professional and personable. The absolutely the best contractor I have ever worked with. I highly recommend Barnard Heating & Cooling. Way to go, Nate. 5 stars. Gary P.