Can't say enough good things about them! Customer service is amazing. Always there to help out…read morewith products, service, and/or just questions. Family owned and operated local business that truly cares about you. We have been calling on them for years for all our spa needs. They always deliver exceptional customer service and go above and beyond to make sure you are completely satisfied. Highly recommend giving them a call!

Great job with helping me. Haven't seen customer service like this in a long time. They helped me…read moreget set up with the right information even though I didn't buy a spa from them. They understand that with good customer service they will earn my business though other purchases. Great job guys and keep up the stellar work.

I am so thankful someone told us about Placeway! I was previously dealing with Pool People…read more(Schofield WI). It took months for part of our 'in stock' pool to come and when parts were missing the emails to us were very rude as if it were our fault. Dan from Placeway took the time, listened to my frustrations, tested our water and schooled me on how to use all the chemicals. Placeway is very knowledgeable and wonderful to deal with.

I am so grateful for Placeway! I was previously arguing with Pool People (Schofield WI) for the…read morelast 9 months regarding a malfunctioning/overheating tub under warranty. Dan from Placeway took the time, listened to my frustrations and offered suggestions. Placeway is compassionate, knowledgeable and prompt. 5 Stars and then some for Placeway!!

I first noticed Superior Sauna and Steam as we drove through Ashland on a trip to northern…read moreMinnesota. A few years later when we decided to include a sauna in our new house, after looking at a number of sources I opted to go with Superior Sauna -- and I'm glad I did and I recommend that you consider getting your sauna from them too. Once we decided on the size we wanted it was easy for my contractor to frame up the sauna room. We did find that the information for placing nailers (for bench supports in particular) was a bit ambiguous, but eventually we figured it out. When I finally installed the liner kit and all the components in the roughed in room, just about everything fit as expected. I placed my order online and the system worked fine. A design consultant called to verify that I understood exactly what I was ordering. She was also prompt in responding to a couple of emailed questions. The sauna kit arrived by common carrier sooner than expected (about 4 weeks after placing my order - your experience might differ). Offloading the kit was a bit of a challenge. The pallet was about an inch too large to slide from the lift gate to the bed of my pickup (your truck might be bigger or you can have the pallet dropped to the ground). Eventually we removed all the components from the pallet and loaded them on my truck -- which was actually OK since I had to transport everything to the building site and hand carry things into the building (your logistics may differ). I ordered a relatively small sauna (4'-6') and there is no way two people could off load it as a single unit. Add lift gate delivery or be prepared to break it down. These kits are truly DIY. I do a lot of projects but I am not a pro! I took my time, studied the instructions, and watched a bunch of videos illustrating techniques before each new step of the installation. If you don't have one, buy or rent a pneumatic brad nailer -- it's a must. One more caveat in regards to the door. Standard American rough door openings are 4.5" deep (drywall+stud+tongue and groove or, typically, + more drywall), as are standard American door jambs (4.5"). The jamb on the door provided was 3.5" so when installed flush with the bathroom wall the inside of the jamb was off by an inch from the sauna wall. I added a 1"x1" piece of unfinished wood molding (from a big box supplier) to fill the gap, then applied the door frame molding for a nice finished look. (See photos.) All that said, I am extremely happy with the finished product (see my photos) and I look forward to many years of sauna baths.

Great business in Ashland offering Sauna and hot tubs. This is the place to go! They even…read morespecialize in shipping Sauna kits wherever you need them. The place is meticulously clean and well organized. The staff is wonderful to interact with.

If I book a trailer and pay deposit money, You had better have the trailer period. This place…read moreneeds to learn how important a reservation is for moving equipment. Will not go back here again. I was very fortunate ACE had a small truck to rent or I would have been out of luck. The folks at this rec store blamed it on corporate offices- but ACE said they are new and trying to somehow pocket extra commission money by not booking as they should. I Will tell everyone to avoid this place, no hot tubs or nothing after jerking me around over a simple rental

From the owner: Sales of spas, pools, chemicals and supplies. Service to all spas purchased from our location…read more Water testing.

We were looking at hot tubs. Doug was very knowledgeable about the differences in hot tubs. He…read morelistened, answered all our questions and was very pleasant. After purchasing a hot tub we had issues with the filter. A technician came over and replaced the housing for the filter with no issues. If ever we have questions about upkeep Doug patiently goes over the steps so our tub works well. We enjoy our tub and I love the therapeutic benefits! I recommend The Pool People in Rhinelander for quality equipment, helpful staff and effective maintenance and repairs.

Very disappointed with the service, opened my pool yesterday, basically took the cover off left it…read morein my yard, installed 3-4 plugs turned the system on and left, I could have done that myself, we thought we were getting the pool cover folded up and put in the bag, thought the system would get blown out, nope never even unwound the hose, also they would put some salt in nothing, trying to figure out what the $448 dollars covers, never again will we have them

I am so grateful for Sun Harvester! I was previously arguing with Pool People (Schofield WI) for…read morethe last 9 months regarding a malfunctioning/overheating tub under warranty. Sun Harvester took the time, listened to my frustrations and fixed my hot tub within 2 days. Sun Harvester was compassionate, knowledgeable and prompt. 5 Stars and then some for Sun Harvester!!

We purchased our in ground pool from Brian and Kathy this spring and have gone through the process…read moreof having it installed this summer. I cannot emphasize enough how knowledgeable and easy to work with they were. Out install got delayed a little so that they could take care of opening the pools for their existing customers first which should tell you how good they are to work with. No matter how many questions we had or how many issues we had they always had answers and helped us work through them. If you are looking for anything pool or hot tub related do not consider going anywhere but here!!

We've been buying our appliances from Woodruff Appliance for over 20 years. Their staff is…read moreknowledgeable and friendly, prices are great and service is fantastic. Dave and his crew have earned our business and we're proud to support a local retailer. Andy L.

Easy to work with appliance store. Family owned and great prices…read more Have purchased many items from them over the years and had service work done also. Always handled well and will recommend to others.