I've bought my last two cars from Bryan and for good reason! He's a very down to earth guy, easy to…read morechat with, and is pretty much like buying a car from a friend of yours. He is part of a professional staff at Jerry Haggerty that are set up to pretty much get you what you want in the form of financing, the right car, and great customer service. In my two years of being a customer here, I've had the exact same staff help me both times. I can honestly say that I've found that mythical dealership that you will always buy your cars from. In both my cases, I've gone onto the website to see what they have in their inventory. I tell Bryan which car I want to test drive, and that car is waiting out front when I arrive at the dealership. Both times I've test drove the cars, loved them, and them had financing and was driving my (new to me) car in about 45 minutes. I've also had ZERO problems out of the used cars that I've bought. Seriously the best experience I've ever had in all my years of buying cars.

After an initial poor experience with the service department, the service manager was quick to…read morereach out with an apology and assurances that that's not how they do business and we will not have that kind of experience going forward. He was very professional and very courteous. I will be giving them another chance.

Kenny was amazing in helping us choose the car we needed and worked with us to get a price we felt…read morecomfortable with. He was extremely patient, took the time to show us all the features of our new Toyota, and answered all of our questions. His pleasant personality and extensive knowledge made the experience even better. Highly recommend!

Igor and Kenny Jordan took great care of my parents yesterday (5/7/2026) on a brand new Camry. We…read morecannot thank you enough for such an amazing experience, no hassle, no ridiculous sales tactics like so many other local dealers. Igor cut right to the price - and a good one! -- and Kenny finalized the sale. Great guys and great dealership - this is our 3rd Camry from Lombard Toyota (1990, 1991, and now 2026).

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Awesome group of great people! Bo and family got me there on a Monday night afterwork January 2026…read morein a uber with my lady. Very Very Happy with my purchase and service and quality !!! Thanks

Hello, I want say Thank you Ray and Bo for being courteous and helpful for blessing me with a…read moreSUV. This is my third purchase from Motor World and I'm always satisfied every experience. They go above and beyond with customer service. Ray made sure I had transportation and was safe to the destination. Bo was helpful and patient with paper work and tutorial of my new ride. Motor World is my go to place for quality transportation. Thank you so so much!

Best car salespeople ever! I purchased a 2009 Ford Focus here and I love it. The manager even gave…read moreme a goody bag full of accessories. I like that they make you feel comfortable and relaxed, not like some of the vultures I've run into before. Highly recommended!

From the owner: Our goal is to provide the ultimate customer experience; you'll see and feel the difference from…read morethe moment you walk through the doors. Our aim is to provide an enjoyable, low pressure experience for every customer. We're committed to our customers and to building long-lasting relationships. Our salespeople boast over 100 years of combined automotive experience and take pride in offering the most honest and trustworthy service in the business. Whether you're in the market for your first vehicle, your sixth vehicle, a family hauler or something sleek and sporty, DuPage Motorcars & Lamborghini Chicago are here for you. We offer financing, certified vehicles and extended warranties.

The Good, The Bad , The Ugly…read more The good.. The advertised prices on their vehicles are better than other Jeep, Chrysler,Dodge dealerships. I checked most dealerships in a 50 mile radius. The Bad.. Keep an eye out for add-ons!! After reviewing the Bill of Sale and paperwork BEFORE signing, there was approx. 6K in UNNECESSARY and unwanted add-ons! I was originally told I had to purchase these add-ons. Obviously I refused and decided to wait and see if the advertised price would come down which it did. By waiting 3 additional days I saved approx. 2k on the purchase. Also I had to literally scratch off the add-ons and send the paperwork back and actually point out the nonsense. I also took a hit on the trade in which was about 10% percent less then KBB had my trade in listed for after I used the salesmen computer in front of him to show them they were getting over on me there. My trade was offered for sale the next day for almost 10k more then I received like I pointed out it would. Also FYI don't let the dealer use the "you're getting a tax credit" excuse when they give you the trade in value because you will get that from any dealership. The Ugly.. I came back a couple of days later after the advertised price came down on their website. I didn't negotiate any additional discounts after coming back and asked for a new Bill of Sale with the advertised price to close the deal. When given the new Bill of Sale I was handed one with some of the add-ons added back to it. Again I had to scratch them off and send it back. Upon receiving it again, (when the salesperson does the "I have to talk to my boss thing") with they add-ons removed, the Sales manager lowered my trade in to cover the cost. Keep in mind that is NOT a type o. That has to be manually and purposely done changed. When I saw that I went to talk to the "boss" personally and tell him to stop the B.S. I almost walked out right there due to a shady business practice. The correct Bill of Sale was then reprinted and I decided to go through with the purchase because they did have the best price on the vehicle I was looking for. In closing READ EVERY LINE of your paperwork and if there is anything you don't like address it BEFORE you sign. Overall I was ok with deal but just keep in mind all dealerships are running a business and like any business they are looking to make a much as they can on every deal.

Really disappointed with DuPage Jeep. When I bought my vehicle, they pushed the "Tires for Life"…read moreincentive, but conveniently never explained that you supposedly have to service the Jeep with them continuously for it to actually be honored. I even asked someone in the service department about it and was specifically told I could have the vehicle serviced anywhere I wanted. Now suddenly they're refusing to honor the incentive because I didn't service it there the whole time -- even though I've had the Jeep serviced at another certified Jeep dealer. What's even worse is that this requirement was never included in any of the other contract paperwork I signed when buying the vehicle. Honestly, it feels like this was done on purpose so they'd have an excuse not to cover the tires later. This feels like a complete bait and switch. If this requirement was so important, why wasn't it clearly explained or clearly documented from the beginning? The whole thing feels misleading and shady. I'll never buy another vehicle from DuPage Jeep again, and I definitely wouldn't recommend anyone else buy one from them either.

I cannot say enough nice things about my experience at Packey Webb. I have always believed the…read morestaff make the business. In this case, Charles Franz was our sales consultant, and he was outstanding. He is what made the experience wonderful and my perception of the dealership so high. Charles was welcoming, professional, knowledgeable, respected my time, and provided an overall great experience. He was transparent and honest. I could not have asked for a better person or salesman. No high pressure. Facts. Fair. Friendly. This was the experience that buying a car should be. I want to personally say "Thank You Charles! You were wonderful." I pray you continue to be great at what you do and that your manager appreciates the standard you set and the quality of service you provide. If you are in need of a car, stop in and see Charles Franz. If he can help get you in the car you want, he will. Sincerely grateful and many thanks,

Ordering a car through Packey Webb was seamless and their service department is helpful…read more I ran into a challenge with receiving delivery on an accessory through their parts department. Ultimately, a resolution was reached after discussions between Ford Accessories, the dealership, and communication on their policies. When I raised my concern on overall experience with dealership management, I was met with rather tense conversation which soured my perception of the dealership. I was disappointment in how I was approached by their General Manager and a member of the Webb family. I'm sure many will be just fine going with Packey Webb, but my business for service, parts, and future cars will be going to a different dealer.

This was by far the best experience I have ever had at a car dealership. I was able to test drive…read morethe car immediately after coming in. My salesman (Justine) was very easy to work with, didn't try to make me buy options I didn't want and made the whole car buying experience super easy and laidback. I'd definitely recommend this dealership to friends and family and specifically to ask for Justine. The only reason I'm not rating it 5 stars is because of the wait seeing the finance department which is no reflection on my salesman. Thanks Justine!

On May 18th, 2026, I scheduled an A1 service appointment at Honda of Lisle expecting efficiency,…read morebut the experience was disappointing. Despite having a confirmed time, I waited over 30 minutes just to hand over my car because walk ins and appointments weren't prioritized. Communication was another major issue -- no single point of contact, and it took multiple calls and over 30 minutes just to get a status update. When I returned, I waited again while the assigned supervisor overlooked me completely. The service manager eventually stepped in and was helpful, but the overall process needs serious improvement. Poor scheduling, weak communication, and lack of basic courtesy shouldn't be part of a dealership service experience.

My 23 Yukon Denali Ultimate Duramax had a P0421 code and the check engine light was on. I spoke…read morewith Bill Iverson over the phone, and he advised me to bring it in. My wife drove it there, and he scanned it upon her arrival. He asked us to bring it back on Monday, where he guaranteed a loaner. He kept his word; my check engine light was covered under warranty, and it was resolved a week later. Bill was courteous, polite, and made the process simple and straightforward. I came in to pick up my truck and was in and out in 10 minutes. They even washed my truck. Thank you Bill!!

Missing documents, lost plates, no after sale service. Bought a new car, they failed to give us all…read morethe loan documents and license plates at time of purchase. Rushed us out and said they would. Have called several times, oh we will call you back, excuse after excuse that is if they even answer. Go somewhere else.

Came here to look at a Jeep that I found online. Bill Kay has several dealerships in the suburbs…read more I've never been to one before, so this was a fresh experience and review. We parked by the Jeep in the lot, and it looked well enough to test drive. The sales guy, Paul, greeted us, and I agreed to come inside to talk test driving. Several employees and managers are smokers. They were outside, but I'd recommend not hanging outside smoking in front of customers. Remember, first impressions can be everything. Paul was friendly and not pushy. I thought the negotiations went smoothly. The dealership does charge $2,xxx on top of the vehicle price for "reconditioning." I didn't really hassle on that knowing markets tough, and dealers do spend money prepping their cars. That seemed high, though, for what they did to it. The finance phase of the purchase was fine. They seemed a little inexperienced because they kept throwing "well, our customers typically get this add-on" and some scare tactics like "you never know if you'll need repairs that can get really expensive." Once you calculate the cost of the warranties (because they only show you monthly payments), the warranty is well over $5,000. I'll pass. Overall, it was a quick 2-3 hours. That's relatively short from my experience. Like I said, Paul was very nice. I just don't recommend the smoking around customers. 4/5 stars.

We visited this dealership to test drive a used vehicle that was advertised on Cars.com. The staff…read morewas friendly and welcoming, and the test drive went well. We genuinely liked the car and told them we were interested in purchasing it if the terms were fair. When pricing was discussed, we were quoted a purchase price higher than the price listed on Cars.com. In addition, the trade-in offer was significantly lower than the Kelley Blue Book value, and a mandatory $3,200 protection package was added to the deal. We explained that we would consider moving forward if the $3,200 add-on could be removed. While the trade-in value was slightly improved, the dealership stated that the protection package could not be removed and did not match the original Cars.com price. Ultimately, we decided to walk away. While we were disappointed, as we expected to purchase the vehicle we test drove, we were not comfortable paying $3,200 more than anticipated.