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    Forte Audio - Corporate event with a Midas Pro1 and JBL VRX

    Forte Audio

    (4 reviews)

    $$

    Forte Audio is a genuine professional team that cares deeply about quality sound experience and…read morecustomer service. My organization has now used Forte Audio twice for public events/concerts in downtown Visalia, and Aaron, the owner, has always worked to get us the best bang for our buck. Aaron provided welcome expert consultation, is readily available by phone or text, and always shows up on time. I have recommended Forte Audio to others in the Visalia area who are in need of professional audio for outdoor concerts and clear, vibrant sound. My organization is committed to continuing this partnership with Forte Audio. I couldn't recommend an audio / sound experience company more than Forte.

    The reason of my two stars is the product of my frustration with Aaron, the owner, who was called…read moreto our business to give us an estimate for upgrading our PA system. Based on the few very good reviews here, I contacted him. He seem to be knowledgeable and a nice guy. However he never got back to us with the estimate so we can decide. Gave him couple of months, I contacted him again. He apologized for not getting back to us, since he was overloaded with work, and promised to prepare the estimate for us. It never happened. Which I understand, you have to choose your business. But at least you can be honest and say: "forget about it, I'm too busy at the moment" This way you don't have customers waiting on you and delaying their plans of work. Just sayin... Peace!

    The Audio Solution - Sonos PlayBar and Subwoofer w/ Samsung 4K UHD TV

    The Audio Solution

    (43 reviews)

    $$

    Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

    Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

    Audio Ecstasy - My new Yamaha Aventage

    Audio Ecstasy

    (7 reviews)

    $$

    Really one of the worst audio shops I've ever done business with. Left me holding the bag on a…read morespeaker they packed and shipped but was damaged in shipping. They ignored my requests for a refund or assistance with a FedEx claim. Basically blew me off and cost me hundreds. Avoid these guys like the plague.

    I've been going into Audio Ecstacy for over 20 years to listen to audio demos and drool over cool…read moregear. I started going in there in the early 1990's when I was in grade school. Even as a young teenager with no ability to buy anything everybody was super cool and nobody ever rushed us out of the shop. I hadn't gone in to the shop in several years but I finally returned recently to purchase a new AV receiver. I wasn't sure what I was looking for but Mike was willing to spend a LOT of time talking to me about my needs and many other fun topics. We hit it off quite well. He made me a hell of a deal on a new Yamaha receiver to replace my old outdated unit and I am listening to it as I write this review. It sounds amazing. Most of the "mom and pop" shops have disappeared as Best Buy and the other big box stores have shown up in our small town. I can tell you Mike will not only match their prices but he will absolutely blow away their service. He even has brands the box stores could never get their hands on! I encourage anybody who wants to see some cool vintage, modern or rare gear to swing in and spend some time. Thanks Mike!

    LuxenBild - hifi - Updated May 2026

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