The service is fantastic. From the first call looking for the battery until I drove off with it…read moreinstalled they were the best. I spent a good 2 hours calling around the box and chain stores just to get a run around and zero help. Should of started with the local shop. And....George, the dog , is much more entertaining than sitting around in Walmart.

Amazing customer service!! Can't say enough great things about this place. Very professional and…read morereliable.

JR was awesome. Courteous, knowledgeable, and helpful. Service like this is rare and should be…read morerewarded. He even delivered my batteries to my home without a charge. Thank You again!

From the owner: We specialize in 6V and 12V batteries for cars, boats, motorcycles, tractors, RVs, buses,…read moresemi-trucks and industrial batteries for fork lifts and solar systems. However we also stock all types of household batteries from AAA s to watch batteries and many of today s lithium-ion battery cells. Between our four physical locations and our mobile service trucks, help could be minutes away depending on your current location. Call now for a prompt solution to your battery and charging system problems! Why Choose A-1 Battery Company Free Battery Installation (with purchase) Free Diagnostic Check Dependable, Fast and Courteous Service No matter we have the battery, alternator, or starter to meet all your needs Competitive rates

Was looking for a place to recycle an external lithium-ion battery. Their (national) website said…read morethey accepted such batteries, but I called to verify: "Hi, just calling to verify that you accept lithium-ion batteries for recycling." "No." "Uh, ok. Do you know of any place that does take them?" "No." Terrific customer service, thanks.

Purchased a battery 1/31/2026. 3/6/2026, battery TOTALLY dead and would not charge when placed on…read morea charger for two days. Took it back 3/9/2026 and employee asked me to pop the hood. I reiterated that battery would not take a charge and I borrowed a neighbor's battery. He took battery out of the back of my vehicle and hooked it to a commercial charger. Still would not take a charge and he informed me that I would need to leave it overnight so he could charge it. I refused this option as I had a medical appointment. I felt that I should been treated as a valued customer. Not the case here

Has stuff you need for your car etc. friendly staff…read more Clean store. Staff slso helpfull.

This location is extremely Unprofessional with business account holders, both via phone and in…read moreperson.Refused service due to personal reasons and retaliation. Emeralda, Alfonso and Bob make it difficult to complete simple invoice transactions even with all information and authorization given from holder in person, and decided to refuse service all while making a scene and getting loud with customers present in line. They need customer service and simple communication training. All I wanted was to buy the parts and head my way, but they would escalate every second by getting louder and louder like they where under the influence or something, never being in such a uncomfortable situation as a small business owner. Shame shame

Kevin took the time to explain all my air filters options, and also took my old filter and replaced…read moreit with the new one, amazing service on Mooney Blvd in Visalia!!

Well I just have to say. Matthew was awesome. He checked my battery and let me know I needed a new…read moreone. I didn't have my cc so I needed to go home and get it and then I asked if he could replace my battery for me and he said that usually is easier when there is more help. I totally understood and said no problem but can you load it in my car he said yes. When I pulled up he was waiting for me and said I'll just change it out for you no problem. Great guy great customer service. This guy needs a raise. There are still great people out in this world. Thank you Matthew I appreciate it.

O'Reilly is the best. Great staff, well stocked, decent prices. Great rewards program…read more Was low a quart of oil, so stopped in at this newer location for a refill of Mobile One extended mileage. Keeping my 04 Sequoia humming along.

Thank you to Osvaldo for the amazing assistance! Didn't expect rain today, needed windshield wipers…read moreand he was super helpful in finding the ones we needed and putting them on our car for us! Greatly appreciated and grateful for his help. Thank you again! Great spot for any quick needs you have for your car.

From the moment I walked in, the staff went out of their way to help me find exactly what I needed…read more They were knowledgeable, patient, and never rushed me -- even when I had a bunch of questions. One employee even took the time to double-check compatibility to make sure I was getting the right parts the first time. Prices were fair, the store was well organized. It's rare to find customer service this good these days, and I'll definitely be coming back for any future auto needs. Highly recommend!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

On 11/16 I returned a battery under warranty exchange ($300 value) which i already tested and knew…read morewas bad. When i took the battery in, it was tested (tested bad). Then i was told it needed to charge for a hour to verify it will not hold a charge. Not a problem. The employee took my number and gave me a yellow tag dated the 16th. I was told i would get a phone call with the results and process the warranty exchange if needed. I never received a phone call. On 11/19 i returned to the store and asked about the battery (yellow tag says i have 7 days to claim battery or it's considered abandoned) being well within the 7 days, the employees could not find the battery. Then i was told "i don't know what to tell you". His name may be eric based on the receipt. I asked for the manager, Joe. I retrieved the correct replacement battery from the shelf and waited at the front register for joe. Joe arrived and i explained the issue to Joe. Joe could also not find the battery, so ultimately decided he needed to do a warranty exchange to protect oreillys from civil liability due to misplacing property that was not theirs. While Joe was processing the exchange, he confirmed to me that charging a battery was not part of their normal battery testing process and confirmed the 7 days to claim the battery was the correct company policy. Eric should be fired for incompetence. Joe should be the one to do it.

Terrible customer service. Left standing waiting well employees milled all around. Do not recommend…read morethis store go to another one somewhere else.