Just like any other salon. Chances are if you do a walk in and they're busier it'll take a second to get to you, as customers with appointments should come first. Always make appointments if you can. Just makes life easier. I've never had an issue with them, and will continue to support this business. I'm a mother with 2 kids, 3 if you include my husband. I don't have time to get my nails done. I'll go 5-6 weeks without going and my nails always stay in tact. Never lifting, chipping, or pealing. Plus it being a Latina owned business you can bet I'll put my money in the table to support them. And hope their business continues to thrive. read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

Laura is the owner and she is sooooo sweet, friendly and excellent at drawing nail art....Ingris, Dehlma and Rosie are also so sweet and good at art! Pedicures and acrylic nails last and haven't had any issues! Love this place and highly recommend it!! read more

Luxe Nails - Ready for spring!! - Nail Salons Near Me - Newbury Park, California

My chiropractor suggested this nail salon. This is the best place I have found in years and years. They are friendly and well priced. I was going off to Japan, and Taiwan and Laura painted the Japanese flag and Taiwanese flag on my nails. She is the owner. She is super nice as is the two Rosies. Laura is a true artist. She's a young woman who owns the salon and she is incredible. I just got a manicure and asked you to put the Dodger logo on. I no longer have to look for another nail salon. This is a 10. I forgot to mention Ingress she was wonderful and they're also friendly. read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

Excellent shaping of the my acrylic nails! So on point!! Cute salon love the decor.!!

Not relaxing... Unless you don't mind their DOG that constantly barks it's awful, really annoying after a while and jumps on you and wants to play. Although I do have to say they do a good job on a mani pedi. read more

Luxe Nails - Barking resident dog - Nail Salons Near Me - Newbury Park, California

No foot soak, only Polish removed, clipped crooked, and horrible polish job Worst pedicure EVER read more

Luxe Nails - Need I say more? - Nail Salons Near Me - Newbury Park, California

As a Hispanic woman, I first would like to preface that I really hope this Latina-owned business will thrive; however, in order to do so, they need to figure out their schedules, improve their efficiency, and continue working on their craft. I scheduled 10 am appointments for both my mother-in-law and me. We were there at 10 and a nail tech became available a few minutes after 10, which is no big deal. I told my MIL to go first. I did not get taken until 10:48. Originally I wanted biogel with ombré French nails with some glitter and snowflakes. I left with French tips. Unfortunately my nail tech was not able to do ombré French--I understand everyone is working on their skills. But it was 12:00 pm when she finally finished the French tips. I told her we didn't need to proceed with the art work because I had to get going. With Christmas next week I was really looking forward to getting Xmas nails but since I wasn't taken until 48 mins past the time I reserved, I didn't have time to keep waiting. My nails were poorly filed and some nails were left slanted. After I got home I fixed them with my own nail file. What made the entire experience worse was that it was colder inside the salon than it was outside. It was incredibly uncomfortable. My fingers felt frozen. The biogel was clumping because it was so cold. My MIL and I could not wait to get back into the car. The entire time we were trying our best not to tremble. I feel that it should be noted how incredibly cold it was and they should consider running floor heaters. I'm sad that this wasn't a better experience, especially because I do believe they all have a special talent, considering the posts I've seen on Instagram. read more

Luxe Nails - Uneven French tips - Nail Salons Near Me - Newbury Park, California

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I travel back-and-forth for work and I've been super busy and ended up finding this place to try for the first time. They got me in same-day (I needed an after work appt) and Laura did an amazing job on my nails. I couldn't asked for anything better. She did them perfectly, they were thin, well shaped very natural looking which is what I was looking for!! The lady, who I wasn't able to catch her name, did an excellent job on my pedicure, it was so relaxing. I will definitely come back to Luxe nails. Thank you ladies! read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

Clean salon friendly staff . Busy but because they are in high demand. Make sure to get an appointment well in advance.

What a surprise! New management and great service. Friendly and skilled employees. I will definitely be returning soon.

Ann is an absolute STAR. I've never had someone do my nails so fast, and so well! She makes sure you feel comfortable and is one of the sweetest women i've ever met. Thank you so much for this amazing set! Everyone should be going to her! read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

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Loved this salon! It's been difficult to find a consistent nail salon in Ventura County, but I think I finally found the place! Luxe Nails is owned by three Latina women who are incredibly sweet, but on top of that, the service and quality were both amazing. I got a calcium gel manicure and gel pedicure, and my nails came out great! They took their time, were very gentle, and overall the experience was very relaxing. For what you get, the prices are extremely reasonable. I highly recommend this salon and I definitely will be coming back! Thank you Luxe Nails for being a salon that I will now become a regular at. read more

Luxe Nails - One of the best French gel manicures I've ever had; very well executed! - Nail Salons Near Me - Newbury Park, California

Love the girls there, but appointments are not a priority. Too long of a wait. It would be nice to get service on time

I'm updating a previous review because I feel that the quality has gone downhill. I went in for a manicure and pedicure last week. My pedicure is amazing but the man who did my nails began putting glue and acrylics on my nails without taking off the previous polish. That has never happened to me before so I told him I had polish on and he assured me it would be fine and continued doing his thing. He rushed through the job and my nails definitely did not look as good as they had in previous visits. Sure enough, within two days my nails had fallen off. I spent $110 (without the tip added) for a mani/pedi that didn't even last a few days. I will stick with Top Nails from now on. This used to be my go to place but after the service I received, I'm out. read more

Sooo good, I love coming here. The vibe is awesome. I had a Gel X nail extension done. My nails look so pretty read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

The girls are amazing and the service is 10/10. They make the environment comfortable for ANYONE. I have been coming here for a year. Their work is impeccable and I always leave satisfied and in a better mood. Nothing wrong with a Latin twist on things. If you want to get your nails done in a plesent and clean environment look no further. read more

Luxe Nails - Gel X - Nail Salons Near Me - Newbury Park, California

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Don't bother. Although there's a sign at the front that says walk-ins welcome, that's hardly the case. When I arrived without an appointment, i was told it would be 10 mins. 45 minutes later they i finally was assigned to one of the ladies for a pedicure. The foot bath was cold rather than being warm. After that, the pedicure was pretty good, but check out was terrible. Rude rude rude! read more

Okay, I've checked out about 4 different nail salons in the Thousand Oaks area and I always say the next one is my favorite. But I think this time, I've really found THE ONE ! Ann is a pure artist. I had a design in mind that pays particular attention to detail and lots of rhinestones. Ann painted on my nails like it was nothing! I was amazed by her work and how she made it look so easy. I left the place extremely happy and will be returning to her for a touch up. Total for acrylic and design came out to $75. Come here if you want beautiful designs on your nails! read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

I really wanted to like this place but-as soon as I walked in....it was off. Picked out my color. Was then asked if I want my nails "done too"? I do my own nails (which are MY nails) mix my own powders and colors!! She then said "how about brows? Want a trim?" I say "ok" hesitantly because I know I've been trying to grow them out....for over two months!!! Sat down. Stuck my foot in hot water(1 extra star for this!).. Later on-the lady comes and tells me she's ready to do my brows. SHE WAXED THEM!!! I've been trying to grow them out so they can be trained! After she rips off another row and making them THIN again-I figured..might as well do the other one. She trims them up and of course suggests to me to get microblading done. Two stars. One for my girl who painted my toes as she was nice. Second star for hot water. Will not be back. Oh-and to be honest-MY OWN NAILS ROCK! read more

Luxe Nails - My own nails-my own work-my own gels. - Nail Salons Near Me - Newbury Park, California

I love the ease of making an appt by text. I enjoy the music. but most of all - THE WORK IS SUPERB!

I get my nails done every month by Laura. She is wonderful. Although walk-ins are welcome, your best bet is to call and make an appointment. I've always been seen on-time, my pedicures look beautiful, and the girls are very kind. Make sure to bring cash or pay via Zelle. read more

Love My Gel X set Luxe nail is the best for designs and anything you want they are NEW OWNERS it is now owned by 3 Latina Women come by and support them they are super clean and super sweet I HAVE NEVER DONE A PEDICURE and decided to try with them and it was the best loved it read more

Luxe Nails - Gel X - Nail Salons Near Me - Newbury Park, California

I had been to many places in the past...I have finally found my nail girl who does an amazing jobLaura is up to date on nail trends and any design shown to her she will make it happen She is very detailed in her work ... I have recomended this salon to friends and family and all have been very pleased with her work ...Luxe nail salon is in GREAT LATINA HANDS read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

DO NOT GO HERE! The supposed owner/manager Ann, completely took advantage of me. I had never had acrylics before. I had no idea about what was up with them, fills, pricing, nothing. I usually always look into things before doing anything and for some reason I just trusted Ann & I can't believe I was so stupid. I'm embarrassed to state how much she was charging me. She knew I was financially struggling, unemployed and just trying to do something nice for myself which I never ever get to do. This is the type of person u target to overcharge and try to come up on? Absolutely unreal & disturbing, Obviously being righteous, trustworthy and taking care of your customers is not something that Ann or this place is business values. It's bad business & not right. I am still so upset by this whole experience & the amount of money I wasted. I wish I never went here. I honestly obviously just want my money back. That would be a start to forgetting this unfortunate & disturbing experience that continues to bother me & affect me financially. Thanks Ann! I hope it was worth it. Hope it was worth loosing a customer over and future business. I have told everyone I know in and out or the area about this experience & to stay far away from this place. I'm barely ever able to get my nails done now but when I do, and When other nail salons hear about this, they are shocked. Worst nail salon I've ever been to, worst experience I've ever had with a nail salon. L I HIGHLY RECOMMEND GOING ANYWHERE ELSE! read more

I went to get my nails done yesterday and the door was locked even though they were open . A woman came to the door and was very unfriendly and asked me what I wanted. I told her I wanted a gel manicure and she told me to come in and pick a color. The nail polishes were in dusty boxes laid out on the table and the nail samples were not accurate. There weren't many colors. The woman was working on somebody and didn't have the decency to tell me to come back or how long it would take after I asked her.I never got my manicure. Wont be returning. read more

Unfriendly and rude staff, up charged for our services and specifically demanded a tip for a subpar service, take your business somewhere else. read more

I asked my friend if she had tried this nail salon before, and she informed me that it's her go-to place. She switched to here after being loyal to another salon for about 13 years. We decided to go together about three weeks ago. I'm not sure of the name of the woman who started my nails, but Anne finished them. I wanted rainbow ombré glitter tips on my real nails and they turned out beautiful, exactly what I wanted. I noticed afterwards that my nails were paper thin. This is very unusual for me. At my usual nail salon, they always point out how strong my nails are, even after removing gel. The next day, I was about to shower and felt a very bad pain in my finger. I had a nail that broke very far down. I don't do a lot with my hands, so there's nothing I would've done to cause this. I skipped my shower and went back to the salon. Anne had another nail tech dip the broken nail in dip powder (which was never filed and left extremely thick and uneven) and add two more layers of top coat to my nails. That only made them slightly stronger. All was well for a couple more days, until I noticed another nail broken all the way down. I did not want to go back again. I cut all my nails all the way down to where these breaks were. I waited a week or so and went back to my usual salon, who did an amazing job as usual. I recommend Top Nails in Thousand Oaks over this place. If you get acrylics or dip powder, I'm sure they're great. Don't get gels here. The tech seemed to have sanded off many layers of my natural nails. read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

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These Latina women just bought their own salon. I have been seeing one for a long time and I'm so happy I found her. I know each one is loved. They are hard workers, do quality work and do a such a thorough job. Something you don't always find these days. So happy they are open!! It's under new management and I'm so happy I found my favorite ever manicurist! read more

Extremely poor service or lack of service completely! Walked in at 10:30am for a full set and a pedicure. There was a woman cleaning and a man eating. They said to pick a color and then had me put my feet in the water. The man disappeared into the back and closed the door. The woman continued to clean. After about 15 minutes and after the water went cold, I decided to get up and leave. She chased me to the door saying she would do my pedi now. I told her she was too busy cleaning and left. read more

There isn't enough hyperbole in the world adequate for Luxe. Anne has been doing my nails for 2 1/2 years now and everywhere I travel in the world I get new compliments on the work. You may even say I am a devotee. Read my earlier reviews for all the gushing detail but sometimes I feel like a review needs a little refresher so you can see the consistency of service. read more

I went to this place again recently to have my nails done for a wedding with the bridal group and had a different experience than I had before. It was recently taken over by a new person (Anne) and the salon has been renamed Luxe Nail Salon. Anne is very hard working and kept the salon open late on a Sunday. I thought I would be the last one to rush in, but there were a few more that squeezed in and she had no problem accommodating them. Great work ethic. She also is very good at remembering people's names, etc. Good customer service! The nail technicians are very skilled and did a great job. The vibe in the place also seems more upbeat...and they have so many gel colors !!! I don't live in the area anymore, but I'm tempted to keep coming back, because the color selection is amazing. Anne did a reverse half moon for me last time and I loved them. I feel like she has a good idea of what you want with little direction. I got a lot of compliments. The same thing happened for me again when I went back over Thanksgiving break...she was able to give me just what I wanted and that's not an easy thing; I'm quite picky. read more

Luxe Nails - Gels - reverse half moons done by Anne! - Nail Salons Near Me - Newbury Park, California

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I use to go to this nail salon often to get my nails done but I will never go back to this place. I keep on trying to get in contact with them through their Instagram account to book an appointment and lately they have been leaving me on delivered or seen for days. For example I would send a message on a Monday to make an appointment for Thursday and I noticed they had opened my message the following day yet have not replied or do not even open it at all. Also I had an appointment scheduled one time and they told me to wait in the seating area while they were cleaning the station and then someone came in and asked if they do walk-ins and immediately seated her at the station while they told me to wait even though I had an appointment. Safe to say not getting my nails done there ever again. read more

I'm so happy with my nails by Michael. I have been looking for a nail salon near home for over a year due to the fact my last nail lady only now does private clients. I have tried at least 5 other salons and have been so out of luck and finally have found my new go-to salon. I have such a tight schedule and finding a salon that can accommodate my schedule and get me in and out quickly is near impossible but I got a full set with design and polish change on toes and was out within 1:15 min! I showed him a picture of how I would like my nails and he nailed the design and the shape perfectly. Prices are also great. Will be back every 2 weeks! read more

Luxe Nails - Nail Salons Near Me - Newbury Park, California

I was so lucky to be one of Anne's first clients when she took over the location. From the very beginning I was amazed by how incredible her attention to detail and her drive for customer satisfaction was. I have been going to Anne regularly for over year now, despite the fact that I moved out of the area, because she is truly worth the drive! I've had acrylics for over 5 years and they would occasionally crack or pop off but that has NEVER happened since I started going to LuXe. Every time I see her I have a new crazy design idea and she always executes it flawlessly and efficiently. If something doesn't turn out how I like she she is always happy to fix it and work with me so that I get the design that I want. Everyone at LuXe is really great. Her husband, Michael, is also incredibly skilled and has done my nails more than once when Anne was unavailab, and they have always been top quality. I could not recommended LuXe enough. This is a QUALITY salon. If you want nails that will last and that will truly wow your friends this is the place to go. I always make an appointment and I do recommend calling ahead because Anne is in high demand - but there is definitely a reason why! read more

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Anne is the most talented nail tech i have ever been to!! She can do ANY design you show her perfectly & goes beyond your expectations. She really takes care of your nails & doesn't damage. Super caring & loves her clients. I can go 4 weeks without my set chipping or breaking!! The shop also just got redone & looks so nice!! read more

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I usually have my nails done by one of the women when I come in. This time one of the guys did my nails. Never again. Not only did he leave the edges really ruff, and they actually catch on clothing, but the gel started peeling off after two days! I had to go buy matching polish at a cvs while on vacation to patch the missing polish. I don't care what they charge, gel nails shouldn't chip and peel after two days! From now on I will wait for one of the girls to be available. I've never had an issue with them doing my nails. read more

Luxe Nails - Chipping gel manicure after two days. - Nail Salons Near Me - Newbury Park, California

Super happy with my service. Came out exactly as the reference picture I showed him. Quickly done but the quality seems to still be there. Executed perfectly! (: read more

Luxe Nails - Full set acrylic with gel. - Nail Salons Near Me - Newbury Park, California

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I love this place! Woman owned and amazing. Laura is sweet compassionate and caring. Does an awesome job. Love it!!!

This place is a great place to get your nails done, they are very nice and not usually busy only a few customers maybe 1 or two or three but mostly they do great designs for your nails and they will take you when you have an appointment with them. Overall they are a good and relaxing place and are very helpful people but they only take cash or Zelle and do a very good job! Lastly very nice people! read more

Don't get your eyebrows waxed here! I have been here a few times now. Pedicures are great! Nails are ok. This afternoon I went in for a simple eye brow wax. I've been having this done for over 20 years so I understand it can hurt sometimes.... the lady who did mine (don't know her name because she never introduced herself) put the wax on and then ripped it off like she was on a mission! I said ow! No comment.... no relief gel nothing. Next brow... my eye started to twitch after the last eye experience.... she just pulled it tight and ripped it off. Granted they look good, but I should not have had any bleeding from a wax!!! read more