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Services - Sora Nail Lounge
Manicure
Manicure and pedicure
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I have been getting bio gel and gel x manicures for many years. For the past 6 months I learned to do it myself at home to save money and have enjoyed it. I am going on a trip tomorrow and decided I wanted to pay to get them professionally done for the occasion to treat myself. This was a very good reminder of why I do them myself now... The nail tech was nice and worked quickly... too quickly. They didn't trim my cuticles or the skin around my nails. I asked for an ombré nail design, which is shown on their menu and provided a picture of the exact colors I wanted. Another nail tech came and took my phone to pick colors out and just started painting them on some of my nails before the original tech had even put gel on them. It was very odd... the second tech was rushing the first and was honestly doing a sloppy job. The color ended up being super off.. it was a Christmas tree green instead of a blue- teal color. I don't blame her for that, the bottle looked like a different color than the paint. They were also streaky and completely see-through. She asked if I liked them and I told her those things, and she told me the reference picture was see through too (which it was not-I added the reference) but she still redid them which I appreciated. I picked the new color myself, which matched the reference pic more and also wasn't see-through which was way better. The airbrush was having issues, which I could tell was super frustrating to them which sucks. But they just seemed to not really know how to do it very well. They finished and rushed me out quickly without cleaning any of the gel of my skin. With airbrush they usually wipe the paint off the skin before curing it so this doesn't happen. Now it's been a real pain to try to get off. They also did not clean up the sides of my nails, which were all jagged. I had to do a full nail clean up when I got home. Thankfully I have all the stuff at home to do that. The only reason for 3-stars is that the gel x nails are properly applied and should last. Overall I was not impressed. As a new client who is paying good money (and extra for a nail design) I expect some level of care. Also now knowing how to do a proper gel manicure, it's so obvious when they cut corners and rush (no nail/cuticle prep or clean up, only one layer of paint). And maybe don't offer a service (ombré) if you aren't confident in it or don't have properly working equipment. I wanted to do something nice for myself but ended up having more of a headache in the end, and had to pay my hard earned money for that headache.
I'm so happy with my nails! The shape is beautiful, and the color turned out exactly how I wanted. The staff were friendly, helpful, and checked with me throughout the appointment to make sure I liked everything. I'll definitely be back!
I had a wonderful experience here . The staff was friendly. I'm very happy with the service . Highly recommend.
I chose Sora because the yelp reviews were amazing and I'm glad I listened to them. First time there I was helped by Sophia and my nails lasted 3 weeks without lifting or chipping. I went today and was helped by Ellie and she was amazing with the design that I chose and took her time. The salon is big and clean, very accommodating to their clients. I live in LA and gladly will drive the 30+ miles to get my nails done here!
What an amazing new nail salon! This place is not only clean, but it has brand new equipment! The pedicure chairs and wide and comfy. The lights at the manicure station are modern and stunning. Besides the esthetics Sora's employees do beautiful work. They truly care about their customers experience and do exquisite work! You must try before they get so busy you won't have a spot.
So I've been coming here since march and it's an ok place. They are decently priced considering the area and the fact that I'm a Pepperdine student. What I CANT STAND is the fact that they will charge you for bs. These were my nails that they tried charging me and extra $5 for being "too long". I'm no nail expert but come on you're trying to take advantage of me since I'm a college kid, shame on you. Granted after arguing they took the $5 off but cmon you've got to be kidding me. Also ignore the uneven length that's my doing because I was not about to pay $5 per new nail. They also charged me $5 for peeled off polish and I'm doing BIO GEL. She said that it was because 3 of them are off so she was being nice. I get that if it was gelx and your putting a new nail on, however, the bio gel procedure is the same REGARDLESS as to whether or not a nail is peeled. They still shave off the base to all and and after add it back on. So the idea of charging me for something you were already going to do is again insane. The only reason this isn't a one star is because they still do a decent job but I hate the unnecessary charging.
Biggest mistake of coming here for my pedicure. The nail tech cut me so bad, I was bleeding right away and throughout the entire time I was there. She kind of pretended like nothing happened. At the end, she applied some Chinese oil in a green bottle that smelled like tiger balm. I don't know how she thought that would help. She apologized. I still paid and tipped her. I asked her if the tools used were professionally cleaned and disinfected, she said yes of course, I sprayed alcohol on it. Omg i don't know if I should get mad or laugh at this point. She sprayed alcohol on what?? The tools or my feet? After coming home, my toe was in pain and swelled up for days. I was in pain putting my foot in my shoes. I called the next day and spoke to a lady who claimed she was the manager, she asked that I return to the nail shop so they can put some "medicine on it" which was a complete joke to me. I asked to speak to the owner, at first the lady claimed she was but I didn't believe her. She offered to have the owner give me a call. I eventually talked to the "owner" and he was more concerned about the possibility of being sued. He kept telling me how he appreciated the fact that I let him know about the situation. I was 7 months pregnant, my concerns of getting an infection worried me the most. Wanted to share this experience so other people are aware. They did refund the cost of the pedi but the $45 is nothing compared to the worry and pain.
What a FIND !!!! Everything about this place is first class! Right here in Thousand Oaks. It's new! It's clean! It's conveniently located! Easy parking! Emmy does my gel nails Jenny does my toes. All the girls are AMAZING! I hear other clients praise them when they come back. It won't disappoint!! Prices are reasonable
20 days ago
2 days ago
22 days ago
I really wanted to like this place and was hoping it could be my new go-to, but I'm honestly really disappointed. I asked for a regular gel manicure, but the technician used a structured gel base and told their receptionist it was a Bio gel and wanted to charge extra for it (she never asked me if I wanted to upgrade my service), even though the products she used were not Bio Sculpture. They claimed it was a "misunderstanding". The technician also tried to use a different color than the one I picked. The manicure itself was really messy. There was gel all over my cuticles and skin, cuticles were not trimmed properly and the application was uneven and just not what I expected from a professional manicure. Unfortunately, I won't be returning. read more
I have been getting bio gel and gel x manicures for many years. For the past 6 months I learned to do it myself at home to save money and have enjoyed it. I am going on a trip tomorrow and decided I wanted to pay to get them professionally done for the occasion to treat myself. This was a very good reminder of why I do them myself now... The nail tech was nice and worked quickly... too quickly. They didn't trim my cuticles or the skin around my nails. I asked for an ombré nail design, which is shown on their menu and provided a picture of the exact colors I wanted. Another nail tech came and took my phone to pick colors out and just started painting them on some of my nails before the original tech had even put gel on them. It was very odd... the second tech was rushing the first and was honestly doing a sloppy job. The color ended up being super off.. it was a Christmas tree green instead of a blue- teal color. I don't blame her for that, the bottle looked like a different color than the paint. They were also streaky and completely see-through. She asked if I liked them and I told her those things, and she told me the reference picture was see through too (which it was not-I added the reference) but she still redid them which I appreciated. I picked the new color myself, which matched the reference pic more and also wasn't see-through which was way better. The airbrush was having issues, which I could tell was super frustrating to them which sucks. But they just seemed to not really know how to do it very well. They finished and rushed me out quickly without cleaning any of the gel of my skin. With airbrush they usually wipe the paint off the skin before curing it so this doesn't happen. Now it's been a real pain to try to get off. They also did not clean up the sides of my nails, which were all jagged. I had to do a full nail clean up when I got home. Thankfully I have all the stuff at home to do that. The only reason for 3-stars is that the gel x nails are properly applied and should last. Overall I was not impressed. As a new client who is paying good money (and extra for a nail design) I expect some level of care. Also now knowing how to do a proper gel manicure, it's so obvious when they cut corners and rush (no nail/cuticle prep or clean up, only one layer of paint). And maybe don't offer a service (ombré) if you aren't confident in it or don't have properly working equipment. I wanted to do something nice for myself but ended up having more of a headache in the end, and had to pay my hard earned money for that headache. read more
4 days ago
I'm so happy with my nails! The shape is beautiful, and the color turned out exactly how I wanted. The staff were friendly, helpful, and checked with me throughout the appointment to make sure I liked everything. I'll definitely be back! read more
9 hours ago
9 days ago
I had a wonderful experience here . The staff was friendly. I'm very happy with the service . Highly recommend. read more
1 day ago
14 days ago
Just got my nails done in pink chrome by Ellie. So pretty! Ellie is fabulous; one of the best I've been to. She's fast, friendly and does great work. I recommend the lounge, too. Everyone there seems to be dedicated to their work. There's easy parking and the salon is always clean. read more
11 days ago
15 days ago
17 days ago
4 months ago
I chose Sora because the yelp reviews were amazing and I'm glad I listened to them. First time there I was helped by Sophia and my nails lasted 3 weeks without lifting or chipping. I went today and was helped by Ellie and she was amazing with the design that I chose and took her time. The salon is big and clean, very accommodating to their clients. I live in LA and gladly will drive the 30+ miles to get my nails done here! read more
1 month ago
I got a new set of acrylic and it looks beautiful!! Emmy did a wonderful job and asked me what I thought throughout the appointment. Will definitely come back!!? read more
1 month ago
25 days ago
1 year ago
What an amazing new nail salon! This place is not only clean, but it has brand new equipment! The pedicure chairs and wide and comfy. The lights at the manicure station are modern and stunning. Besides the esthetics Sora's employees do beautiful work. They truly care about their customers experience and do exquisite work! You must try before they get so busy you won't have a spot. read more
21 days ago
So I've been coming here since march and it's an ok place. They are decently priced considering the area and the fact that I'm a Pepperdine student. What I CANT STAND is the fact that they will charge you for bs. These were my nails that they tried charging me and extra $5 for being "too long". I'm no nail expert but come on you're trying to take advantage of me since I'm a college kid, shame on you. Granted after arguing they took the $5 off but cmon you've got to be kidding me. Also ignore the uneven length that's my doing because I was not about to pay $5 per new nail. They also charged me $5 for peeled off polish and I'm doing BIO GEL. She said that it was because 3 of them are off so she was being nice. I get that if it was gelx and your putting a new nail on, however, the bio gel procedure is the same REGARDLESS as to whether or not a nail is peeled. They still shave off the base to all and and after add it back on. So the idea of charging me for something you were already going to do is again insane. The only reason this isn't a one star is because they still do a decent job but I hate the unnecessary charging. read more
7 months ago
Biggest mistake of coming here for my pedicure. The nail tech cut me so bad, I was bleeding right away and throughout the entire time I was there. She kind of pretended like nothing happened. At the end, she applied some Chinese oil in a green bottle that smelled like tiger balm. I don't know how she thought that would help. She apologized. I still paid and tipped her. I asked her if the tools used were professionally cleaned and disinfected, she said yes of course, I sprayed alcohol on it. Omg i don't know if I should get mad or laugh at this point. She sprayed alcohol on what?? The tools or my feet? After coming home, my toe was in pain and swelled up for days. I was in pain putting my foot in my shoes. I called the next day and spoke to a lady who claimed she was the manager, she asked that I return to the nail shop so they can put some "medicine on it" which was a complete joke to me. I asked to speak to the owner, at first the lady claimed she was but I didn't believe her. She offered to have the owner give me a call. I eventually talked to the "owner" and he was more concerned about the possibility of being sued. He kept telling me how he appreciated the fact that I let him know about the situation. I was 7 months pregnant, my concerns of getting an infection worried me the most. Wanted to share this experience so other people are aware. They did refund the cost of the pedi but the $45 is nothing compared to the worry and pain. read more
1 year ago
What a FIND !!!! Everything about this place is first class! Right here in Thousand Oaks. It's new! It's clean! It's conveniently located! Easy parking! Emmy does my gel nails Jenny does my toes. All the girls are AMAZING! I hear other clients praise them when they come back. It won't disappoint!! Prices are reasonable read more
3 months ago
8 months ago
Stopped by since I was in the area needing a quick nail fix. So happy I found this spot . Very clean and beautiful salon. Super welcoming staff . I had to get a broken nail fixed, had no expectations on it matching my previous artists work but she got it pretty spot on ! Pedicure was very relaxing as well definitely recommend their signature pedicure service. Will definitely be coming more often to this salon ! read more
11 months ago
The place is pretty & that's about it!! I had the displeasure of trying out this place today. Got a mani/pedi & the technician didn't understand what I was saying. She had to re-file my nail twice & she still did a terrible job!! There was no cuticle softener or nail oil used. These massages that come with these treatments are 3 min long, at best!! Why in the world did I feel that I HAD to tip?! I'm so mad at myself. Usually, I would ask for the manager & complain but, I won't be coming back!! read more
10 months ago
The nail salon is so pretty inside and very clean and modern. The service is great and they have so many different designs and nail polish types to choose from. They are very talented and experienced and made my nails look very pretty :) read more
1 year ago
1 year ago
Sora is so good! Emmy and everyone there are amazing! Super clean. Very nice team. Gorgeous ombré for soooky season read more
5 months ago
9 months ago
I had the best experience here it was my first time I asked for Emmy who I saw had really good reviews. My nails came out immaculate she is very much attention to detail I am very satisfied with my nails she fixed nails from previous nail salon. Both technicians did a really good job. I will definitely be coming back. Ask for Emmy for your manicure and ask for Kim for your pedicure. Thank you ladies! read more
2 months ago
1 year ago
LOVED my chrome nails !!! Ellie is AMAZING, she pays attention to the details but works quickly. The salon is super cute too, I'll definitely be back ! read more
5 months ago
1 year ago
I went to this new nail salon on a whim and I am very happy I did. Emmy has done my nails twice now and I have been very happy with her work. Great attention to detail! The salon is nice and clean. I live in Oxnard and drive to this location because I like it so much! Thank you Emmy for your beautiful work :) read more
28 days ago
6 months ago
9 months ago
9 months ago
Emmy's work is absolutely perfect. Her friendly personality matches her work. I read the yelp reviews and wanted to try bio gel, hoping my nails would look natural. I am so glad to have found the right place/person. Equipment used was in a sealed individual bag which was also important to me. read more
10 months ago
SO SO SO SO SO SO SO CUTEEEEE i love sora new nail spot that just opened i will be coming as a regular the girls did amazing and i love my nails check them out!! read more
9 months ago
4 months ago
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Review Highlights - Sora Nail Lounge
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