I feel like family every time I walk in, and Tim always does the best work! My nails turn out…read morebetter than I imagine

I was so worried about finding my new go-to nail salon after moving to Thousand Oaks from Sawtelle…read more(West Los Angeles)! I tried one other nail salon in town with lackluster results (the gel polish came off within a few days and the nail techs kept pushing more services...), so I wanted to do more research on a good place. After researching for some time, the best reviews came from this particular location -- the next day around noon (Thursday), I decided to call and see if I could walk in, and the gentleman on the phone encouraged me to come on right over! When I walked in, I was greeted by the friendliest staff and the biggest hello from Alex! I was seated immediately on one of the most comfortable massage chairs, and I was in and out of there in 30 minutes with the best service (which is the fastest and most efficient nail experience I've ever had!). I got a gel manicure and a gel pedicure -- and I was treated so well, and I felt so pampered!! There were so many colors to choose from, and the nail technicians helped me out. Alex said that they've been there for 5 years, and the other client sitting next to me also said she's been a loyal customer since the start of their opening. I saw Alex greet people by name and go around to make sure everyone was comfortable. The place was so clean, smelled great (no weird nail salon smells!), & I am so happy with the results, and I will definitely be a repeat client!

Nancy and Johnny are exceptional. They are consistently kind, accommodating, and deliver…read morehigh-quality manicures and pedicures. What stands out most is their gentle approach as they take their time and never rush or handle cuticles and nails harshly, which sets them apart from many other salons. The space is always clean, and the appointment-only model creates a calm, relaxing environment that I truly appreciate. Their pricing is also very reasonable for the level of care and service provided. I've become a regular client and highly recommend supporting this wonderful local business. Thank you!!

This review is based off customer service only. Don't know about their nail work…read more Walked in, immediately was just asked if I had an appointment. When I told them I didn't they just said "appointment only" when the salon was completely empty. Came to a salon across the street instead

Clean and welcoming nail salon! They fit me in with a same day appointment and I had the kindest…read morenail tech! My nails turned out super cute, would definitely recommend this place and I'll be back! Something super important to me is that they opened the instruments in the sterile pack in front of me! I've seen way too many places that don't sterilize properly!

Jen did a great job! She really Made me feel comfortable and…read moredid a great job with my cat eye manicure

Insanely expensive (especially if you're a design girly like me :) ), but worth every penny. LS…read morewill give you the best manicure you've ever had. The precision and attention to detail are absolutely wonderful, and the manicure lasts up to a full month. I always book with Masha -- she's the best!

Kris is THE BEST! She always does the best job. Best designs. My nails last 4 weeks! Everyone is…read moresuper nice.

Stopped by since I was in the area needing a quick nail fix…read more So happy I found this spot . Very clean and beautiful salon. Super welcoming staff . I had to get a broken nail fixed, had no expectations on it matching my previous artists work but she got it pretty spot on ! Pedicure was very relaxing as well definitely recommend their signature pedicure service. Will definitely be coming more often to this salon !

I have been getting bio gel and gel x manicures for many years. For the past 6 months I learned to…read moredo it myself at home to save money and have enjoyed it. I am going on a trip tomorrow and decided I wanted to pay to get them professionally done for the occasion to treat myself. This was a very good reminder of why I do them myself now... The nail tech was nice and worked quickly... too quickly. They didn't trim my cuticles or the skin around my nails. I asked for an ombré nail design, which is shown on their menu and provided a picture of the exact colors I wanted. Another nail tech came and took my phone to pick colors out and just started painting them on some of my nails before the original tech had even put gel on them. It was very odd... the second tech was rushing the first and was honestly doing a sloppy job. The color ended up being super off.. it was a Christmas tree green instead of a blue- teal color. I don't blame her for that, the bottle looked like a different color than the paint. They were also streaky and completely see-through. She asked if I liked them and I told her those things, and she told me the reference picture was see through too (which it was not-I added the reference) but she still redid them which I appreciated. I picked the new color myself, which matched the reference pic more and also wasn't see-through which was way better. The airbrush was having issues, which I could tell was super frustrating to them which sucks. But they just seemed to not really know how to do it very well. They finished and rushed me out quickly without cleaning any of the gel of my skin. With airbrush they usually wipe the paint off the skin before curing it so this doesn't happen. Now it's been a real pain to try to get off. They also did not clean up the sides of my nails, which were all jagged. I had to do a full nail clean up when I got home. Thankfully I have all the stuff at home to do that. The only reason for 3-stars is that the gel x nails are properly applied and should last. Overall I was not impressed. As a new client who is paying good money (and extra for a nail design) I expect some level of care. Also now knowing how to do a proper gel manicure, it's so obvious when they cut corners and rush (no nail/cuticle prep or clean up, only one layer of paint). And maybe don't offer a service (ombré) if you aren't confident in it or don't have properly working equipment. I wanted to do something nice for myself but ended up having more of a headache in the end, and had to pay my hard earned money for that headache.