By far the worst pedi ever!! Made appointment at 11:45 for pedi at 2pm. Walked in picked color, was taken to chair where my $55 - 55 min pedi took 26 minutes. The technique was sloppy as well as the paint job. Will not return. read more

Absolutely the worst pedicure I have ever received. $55 pedicure said 55 minutes. Was in chair less than 25 minutes. Girl had no clue what she was doing. So disappointing for the money. Never go back. 1 star is too generous. read more

They were so nice when I called. Told me to come in no problem, they were fast and clean!! I will for sure be going back!

quality was not good they rushed me poor work on my nails poor customer service and charged full price had to remove nails finished product was horrible do not come here! told me to wash my hands when I get home! I shouldn't have to do anything upon paying & leaving!!! read more

Luxe Nail Lounge - Nail Salons Near Me - New Lenox, Illinois

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Me and mom have been going here for many years. After the new took over the place kinda went downhill, so we stopped going. A friend had mentioned to us that new owners had taken over and it was like a hole new place. So, we decided to go again. I had made an appointment for 1@ and had to wait about 15 mins or so. They were really busy for them and with many people working. I choose my color and sat down and showed her my inspo picture. My nails turned out great! And it was super easy to communicate, and I would recommend going and I will be going again!:) read more

Luxe Nail Lounge - Nail Salons Near Me - New Lenox, Illinois

Worst manicure I have ever had. Waited 15 min past my reservation time for this. Had to stop some random manicurist before I left to file one of them because my manicurist skipped it and it was jagged which was the whole reason I went in!! Then girl at desk couldn't figure out how to process credit card which added to my frustration. Bottom line for owner - don't accept reservation if you don't have time and then don't rush through the manicure because you made a mistake!! read more

Luxe Nail Lounge - Nail Salons Near Me - New Lenox, Illinois

Horrible place, they don't communicate properly, every time I have waited till everyone in my group is finished before they start me. Been here 3 times, and 3 times they have sucked !!! Gave 1 star because it wouldn't let me put ZERO read more

Fast, quick service. Friendly technicians. Full Sets are reasonably priced. Cozy Environment.

I got a no chip polish and two nails chipped by the first day after. Another on day 2. I also got acrylic full set on my toes and was charged a full set plus an extra $5. Not sure what the extra $5 was for especially since they didn't even have to use the fake nails and only like 1/3 of the acrylic. Even that started chipping by day 3! So now after $88 I have an awkward looking chipped toe, a terrible looking paint job on my toes, and 3 chipped fingers in leas than a week! Plus the fact the guy was very confused and rude when I asked for acrylic on my toes. After my nails I had to sit and wait for him to finish since nobody else would do it and after 20+ minutes he came over and wouldn't even look at me he just looked annoyed. I will say Vivienne did do a good job as far as taking her time and making my cuticles and nails look good. read more

Luxe Nail Lounge - Chipped acrylic toe... and what is that awkward paint job on my big toe?! - Nail Salons Near Me - New Lenox, Illinois

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I used to really enjoy coming here. But they've started to rush and they don't listen when you tell them something about your nails. I've also made and appointment, been on time, and still asked to wait while walk-ins are serviced. I haven't been back since the previous trip, which was unsatisfactory. read more

Went yesterday to get a dip taken off and another dip put on. Had a great experience with Anne. She didn't waste my time by just having me sit for extra long with the nail polish remover, instead she put it on one hand, moved to the other, and immediately moved back to the other one to get the dip taken off. I loved how my new dip turned out. I also like that you can tip on card. I literally never have cash for tip and I enjoy that I don't have to make another stop before I get my nails done. read more

Luxe Nail Lounge - White and silver dip powder - Nail Salons Near Me - New Lenox, Illinois

Updating my review as I continue to receive excellent service here!! I have been going to luxe nails for years now and have never had a bad experience there. Everyone is always very friendly and I can tell they go above and beyond making sure their customers are happy. With so many negative reviews, it leads me to believe some people just cannot be pleased no matter where they go. I highly recommend them as your place to get your nails done. If you have a negative experience, give them a chance to make it right as I am sure they will make every effort to remedy the bad experience. I have posted an additional picture of my most recent dip powder French manicure I had done this morning as proof they do hr I have been here several times now and each time I have gotten great service and my nails came out looking great! I have gotten pedicures with no chip, manicures with no chip, acrylics, and dipping powder. I have found I personally prefer the dipping powder as it seems to last the longest for me while keeping my nails underneath very healthy still. I have gone a couple times and had to wait 20-25 mins but it was very busy. Even with that being said, the technicians who did my nails on those days took their time and did a great job. I am very happy with luxe nails and will continue going there. It isn't cheap, but you pay for the quality you are getting. You can probably find a less expensive nail salon, but you are probably risking issues like poor quality or unsanitary conditions. All the work that has been done for me the technicians have always gotten brand new sterilized still in packaging tools to use on me. I have never seen the salon dirty and see the employees there cleaning all of the time to keep it near even during busy times. I also like that they have baked goods, coffee, and water to enjoy while you wait. I definitely recommend luxe nails! read more

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This is not a good nail salon, went in there saturday morning for an acrylic no chip full set was my first time coming to this salon, spent $60 on it and one already popped off and others are cracking and chipping. Save your money this salon is one of the worst ive gone to. read more

Luxe Nail Lounge - Nail popped off after 3 days not even doing anything. Ridiculous - Nail Salons Near Me - New Lenox, Illinois

Awful!! Made a reservation for 4 to get pedicures. Asked if we could get all 4 together they said yes! Lies! 2 of us had to sit while other 2 got them. So 2 of us never ended up getting them due to sitting for a hour waiting. Secondly, lady was so rough she cut me twice!!!! So rude!!! And don't even bother going to the bathroom unless you want to get even more grossed out. Talk about spiders and spider eggs. Smelled like it hasn't been cleaned in months. read more

Luxe Nail Lounge exceeds all my expectations on what a nail lounge should be all about. The moment you walk in you're transported into a luxurious like spa, for nails! The high end decor and relaxing ambience is great. You can tell they really cater to their's customers needs by creating a warm and inviting environment. Love that they play a mixture of different music. There's not a single TV in the salon, so it truly feels like a day at the spa. There is also complimentary water, coffee and cookies for customers. How awesome is that! Love Love Love how they have a palette of sample nails with gel polish on it at the front counter. You don't have to play the guessing game on what the color is for the gel polish. For those looking to do regular polish, they also have a full wall of polish. They have every color imaginable. What I most appreciated and love the most is that Luxe Nail Lounge carries the mood changing aka ombré aka temperature color changing gel polish. I thought this only existed in California! Not ever going back to one color gel polish :) The staff at Luxe Nail Lounge are super nice and friendly. You won't be disappointed! They also offer a range of other services such as waxing and more. I've only come in to do my mani and pedi. Thanks Luxe Nail Lounge, you all rock! read more

Luxe Nail Lounge - My ombré/mood changing/temperature color changing nails! Love it!!!!! - Nail Salons Near Me - New Lenox, Illinois

Very disappointed that my manicure looks like this less than 24 hours later. Cracked, chipped and terrible looking. Pedicure was fine, nothing special about it. read more

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My friend has been going through a lot so I decided to invite her for a pedicure I suggested Luxe in New Lenox WOW by the time we left she was more depressed the atmosphere sucks even the birds on the soothing music was depressing they are not friendly and we had to keep interrupting them to ask a question because they were speaking in their language and getting bothered when we asked them a question i should have kept going when we got there and the place was totally empty so Luxe Nails will never get my or my family business again read more

New to the neighborhood, Went about a month ago to get a fill and couldn't be more pleased with the way my nails looked I haven't had a no chip fill look this good in forever. Going in tomorrow for another fill and pedi, can't wait! read more

Luxe Nail Lounge - No chip fill - Nail Salons Near Me - New Lenox, Illinois

Moved to New Lenox about a year ago but still traveled to 25 minutes to Orland Park to go to my beloved nail salon well today decided to try Luxe Nail Lounge ... 5 minutes away ... glad I did. Walked in was warmly greeted) I did not have an appointment was taken within 5 minutes for an eyebrow wax - Karina did a great job. Tim gave me an awesome no chip manicure. Was super nice and took the time to make sure my nails looked perfect! Luxe has a great color selection and they are decently priced. I will definitely be returning. read more

Luxe Nail Lounge - Tim did an awesome no chip - love the color selection here! - Nail Salons Near Me - New Lenox, Illinois

Under new ownership. The tech didn't know how to do nails, filed them too roughly and on a high speed and left divets in my nails. Will not be going back. read more

If I could give zero I would...no chip peeled after a day on gel nails. I went back in to get them fixed and was given an attitude about them being booked. They finally redid them only to turn around and charge me $20 for work they messed up to begin with. Never again. read more

So very happy with my foxy red nails. I loved this place and I'll be back! The staff was great and took time to perfect my nails. Great great place. read more

Luxe Nail Lounge - Nail Salons Near Me - New Lenox, Illinois

Today was my first time coming here. Immediately regretted attempting to get a service done. They did not appear to be very busy, I walked in and said hello to the associate at the front who was checking another customer out. She did not respond. Once she was done with the customer, she again did not acknowledge me and walked away. I waited nearly 5 minutes in silence before another associate who was sitting near the front decided to ask me what I came in for. Not a great customer welcome, will never return to this establishment. read more

I had an appointment made at a different nail salon because I didn't know if I wanted to drive the extra 10 minutes to come to Luxe, and let me just say I'm so glad I changed my mind last minute to come here. This nail salon is always clean, the staff is always so friendly and the nail technician always does an incredible job. read more

I'm glad I tried this place! I came on for a gel full set, which I have never tried before. They look amazing! While I've discovered the fake nails are not really my thing, I'm glad I tried them out. I will be going back to have them removed and getting a no chip in its place. The staff was so friendly and experienced here. Definitely my new place! read more

Luxe Nail Lounge - Gel full set - Nail Salons Near Me - New Lenox, Illinois

The owner or manager seems to always have an attitude or frown when I see her. I'm not sure if it's because she's pregnant or it's simply her getting annoyed that almost every time they do my nails, I have to come back because it chips the next day or they didn't put a top coat to cover the ENTIRE nail. Won't be coming here again. I've seen MUCH better work than here. read more

I love this place. Everyone is super friendly, the equipment and furniture is all brand new, and the colors are neutral and calming. I will most certainly be back! read more

Luxe Nail Lounge - My tootsies getting a nice bath - Nail Salons Near Me - New Lenox, Illinois

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I've been to Luxe Nail Lounge three times, two very recently. Each time the nail techs are extremely polite, patient, and detailed in their work. I remember having Vivian for a no-chip pedicure and Monica for a dip manicure. Great nail salon! read more

i got my nails done on Monday. same person i've been getting for the week past two years. tipped her nicely like i always do. come to find out later Monday night my thumb nail snaps when i'm opening a PAPER BOX. got it fixed no problem. it's now Thursday and BOTH of my index fingers are snapped and broken. i came in to tell billy that my nails broke AGAIN and i need them fixed. he ignores me and tells me sit down because theirs a wait. disrespectful and rude. she didn't even take the full acrylic off just layed more over it. not happy. the nail techs expect big tips for mess work. unprofessional. won't be coming back read more

Luxe Nail Lounge - Nail Salons Near Me - New Lenox, Illinois

Went here for the first time yesterday and it was amazing! Very nice people and great service! One of the ladies made me bleed a little bit tho but they still did a good job! read more

I've been going to Luxe for 2 years now and they never disappoint with the quality of work. I've done no chip, acrylic sets, gel sets, dip powder, regular polish, and it's always great! Also, everyone is friendly and they do great! read more

I went in to get my nails done for my wedding on a Friday, there were not that many people in there at the time and the gentleman that did my nails paid very little attention to me or my nails and more attention to everything else going on in the place, including his phone. He got up multiple times throughout the appointment. He filed my thumb with a bit and wound up filing too close to my finger until I was bleeding and sore for 3 days. He did not shape my nails correctly, did not clean up my cuticles, left my nails wet and left fuzz from the towel all over my wet nails so instead of being smooth they all have little ridges on them. NOT HAPPY with my nails. I would not go back here again. read more

This was an amazing experience especially last minute for prom. Took good care of the skin around my nails and made sure I was comfortable. read more

Luxe Nail Lounge - Ombré nails dip nail navy blue - Nail Salons Near Me - New Lenox, Illinois

I went today to get a full set as I've heard great things... I asked for gel and rounded (almond) nails... while the paint job is good I was cut 3 times! She put some gross green fluid on my nail to stop the bleeding which has since turned my nail green.. the shape of these nails is ridiculous... it looks like my fingers have buck teeth. I paid 43 dollars... needless to say I will not be returning read more

I was visiting a friend and stopped by this nail salon. It is dirty, the towels are bleached out and terrible choices of colors. The colors that are available are down to the last drop and the bottles look sloppy. I was offered a menu of different pedicures and I'm pretty sure everyone is getting the same pedicure. The woman that did my pedicure was very sweet and did an "ok" job. The scrubs they bring out for the pedicure are in containers that look positively horrifying. Very disappointed. Don't waste your time and money. read more

I've been coming since they opened! This place is so beautiful!! Nicest nail salon I've ever been to! It's really convenient. They always do an outstanding job for me! I love getting French pedis and gel nails! read more

Been coming here since they opened. Very clean salon. Beautifully decorated. Great for small groups. Great selection of colors and talented nail techs. read more

This place is really hit or miss . It all depends on who you get as a nail tech . The place is clean and decorated nicely . Unfortunately this last time was a real miss. I like to keep my nails shorter and get the dip . I've had them done where are they are gorgeous . This time not so much read more

Luxe Nail Lounge - Weird shape and thick in some spots. Also a bunch of extra stuff all around the finger. - Nail Salons Near Me - New Lenox, Illinois

They had great service! Very friendly environment. My nails still look like I had just gotten them painted and it's been a week already. Would definitely recommend it read more

I am new to the area and unfortunately I will not be back to luxe nails. The last two times I have gotten a no chip manicure done they have lasted a grand total of 3 days. First time I thought it was a fluke seeing as I have been getting no chips consistently for 2 years, it was not. They gladly fixed the nails albeit they did not help me color match so it was not the same color. Normally I'd over look that they didn't help me color match, but the fact is for the price it shouldn't chip in the first place read more