I FUCKN HATED IT! He did nothing I fuckn asked!!! Them they all in there talking shit about customers in their language! I had a guy do my pedicure simple overlay frenchies and he screwed that up! Then had the nerve to be talking shit about me I hate yall FUCKN guys.. then charges me $75 I hope yall business goes to shit read more

I am so disappointed in this place. It used to be my go to but the quality of service is terrible now. I got a gel polish pedicure the other day & the next day the polish was bubbling on my big toe. When I went to go get it fixed the lady was dismissive, talking about me to her colleagues AND put the completely wrong color on my toe. So I went back in and she was dismissive again. I just walked out and went somewhere else to get my toes done all over again. I will never go here again after they handled this situation. read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

I asked for Mia was told to wait she would be out then another lady comes out (the one who told me Mia would be with me shortly) Then the lady rushes to finish my nail (fix) then card minimum is $10 so she told me to use the ATM. They are rude! Service was horrible! I won't be back read more

Lux Spa & Nails - Horrible - Nail Salons Near Me - Bear, Delaware

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Let me begin by saying that when I went in there. I asked for a regular manicure and a gel pedicure. I was asked why I didn't want to get a gel manicure, I explained because I did not want damage to my nails anymore and was told that the regular nail polish was the same cost as getting a manicure with the gel polish, which did not make sense to me. This is what my manicured looked like one day after getting them painted with regular polish. My biggest problem is that while there, a group of black young ladies came in, so I decided to put my translator on which allowed me understand what they were saying in Vietnamese to my dismay, they were making racial comments about the scarves that the girls were wearing. And making jokes about going to get fried chicken later. I waited a day later to give myself time to process what I had heard and to make sure that I wasn't overreacting about what was said, I then went back the spa, the next day to showed my nails and to tell them about the racial incident, which they were very dismissive. I will never go back there again to get any service done. You see, I have been a customer there for several years, but I'm done. My only recommendation is if you go in there. Put the google translator on your phone and monitor what they are saying in their language. read more

Poor service, and sell your information for marketing, requested for my details to be removed and that became a problem. read more

Lux Spa & Nails - Business card - Nail Salons Near Me - Bear, Delaware

Wow. I got my manicure 16 hours ago and look how the polish has chipped! I've done nothing but sleep and take a shower (without even washing my hair!) And I paid $20 (plus a $5 tip) for a regular (non-gel) manicure. Awful! The salon workers were perfectly nice, but I'd say this place provides low-quality service. read more

Lux Spa & Nails - Polishing chipping off of nails 16 hours after manicure, and I've done nothing to make them chip! No dishes, no gardening - nothing! - Nail Salons Near Me - Bear, Delaware

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I have been going to Lux nails for almost a year.Lily does my nails and toes. I usually get gel nails and gel on my toes. lily is so accommodating and always tries to make sure I am pleased . I believe in rewarding quality service so I make sure I tip appropriately. Being kind is reciprocal and Goes a long way! read more

I have been going to Lux Spa for about 7 years, and have always had wonderful service. They are very professional and friendly.

I feel badly giving such a low review because the technician is very sweet. But I've had two different technicians there and neither one of them do anything close to a massage during the pedicure. I think it must be the policy. They more or less just rub lotion into your legs without any kind of massage action. A leg and foot massage is a large part of why I'd like pedicures! Anyway, in addition to no massage, the offbrand polish they use comes off after three days. I've never had polish come off my toes in three days. I have been continuing to go there because they're very close and it's easy to walk in and get an appointment. But a friend told me about another salon not much further away and I am much happier with that Salon. read more

Wow. Where do I begin? Upon arriving to the salon the person at entrance was trying to get us to purchase a deluxe package for our pedicures but couldn't explain all that it entailed despite us asking multiple times what it was exactly. My party and I politely declined. We were taken back to pedicure areas; another group was just leaving. They set us up in there spots without washing the foot tubs nor do they use liners. We had to request basins be washed. I was also getting my nails done which I get the Dip method. I should of knew it would be a bad experience when the nail tech kept trying to get me to switch to acrylic. I kept to my original design and what a mistake that was. My nails had lumps and bumps on them and with 1 day 2 nails had broke off and the polish was pealing on 5 other nails. I will never return. This place really deserves 0 stars. read more

The first picture is my nails at Lux and the second picture is my nails after getting them redone at a different salon. The difference is crazy. These people did a HORRIBLE job!!!! the picture speaks for its self. Worst nail salon i've ever been to. I also thought it was really random and weird that the lady doing my nails asked where i got them previously done at , how much they charged me and where are they located. made me uncomfortable read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

If there was no star option I would have chosen that . My third time . The times on the door says closing at 8pm I got there 710pm the owner was sooo rude to me asking pick a color or come back tomorrow we are closed. She will never do my nails she put rhinestones on my nails charged me 150 two days later most fell off. Will never step foot here l have sent 5 people there so far bad idea. You might not see our money but as someone that knows a lot of people in this community you need a better attitude if you have to seat at the front of your store read more

If there was an option of no stars, I would totally do that instead. inappropriate workers, rude cashier. and absolutely NO etiquette. If you have any common sense, try a different place. This was NOT it. Not to mention they change their prices on you without giving a heads up!!!!! read more

Lux Spa & Nails - The aftermath of having them take off what they did. - Nail Salons Near Me - Bear, Delaware

Have been going for the past few years and the quality of service has diminished tremendously. Today was the last straw for me. Went to get my eyebrows done and they did such a horrible job, I'm questioning if they are even trained. They prioritize "quantity over quality", meaning they try to get as many people in quickly (despite having an appt) and rushing through each service OR making people wait extremely long without notifying them. The last time I went for nails, there was a long wait and during my appt, a woman literally ripped my acrylics off after I asked for a removal to give my nails a break. I reiterate, she ripped each acrylic off (did not soak or thin them down), and it was so painful that I had to tell her to stop. Highly recommend going elsewhere if possible for all manis and wax services. They do well with pedicures but that is about it :/ read more

Wife came here for mani-pedi. Was NOT impressed with the service. Interior: it was packed, not really attentive when we walked in. They were obviously understaffed with one staff going back and forth between multiple clients. Service: they do not have matching colors for manicure and pedicure. Furthermore, the gentleman who did my wife's nails kept sighing, was extremely rude, and grabbed her arm when she was moving it to stretch and told her "stop moving". Lastly, he accused my wife of removing the toe cushions, causing one toe nail paint to smear against her skin. He did not even put any cushions on to begin with. Not only did his service suck and her nail colors mismatching, he was rude and accusatory. We don't need that from any location where clients deserve relaxation, pampered, and respected. 0/5 stars. Avoid this place. read more

Absolutely terrible experience. I was charged $48 dollars for a $3 kit from Sally's for a subpar pedicure. The tools are not properly sanitized. The man sprayed alcohol on tools he used from the previous client. They do NOT autoclave and take new tools out for each customer. I asked and the man had no idea what an autoclave was and then they showed me the auto clave they dont utilize. The lady started doing my nails, I requested almond shape and she said it would be an additional $7 on top of the $42 she was already charging for gel manicure and proceeded to cut the shape on one hand and cut oval on the other hand and when I pointed it out she tried to pass me off to another technician. I got up and left read more

Lux Spa & Nails - VOESH SPA - Nail Salons Near Me - Bear, Delaware

I got matte polish on my nails for the first time on 9/13, i went home that evening and my nails bubbled up, started peeling within the hour of leaving the salon. I got them redone 9/14 and again that day the paint coat you can see through and started to Chip and peel. I have NEVER experienced this with my nails ever. I called today 9/15 and at this point in frustrated that I now have to get my nails done a 3rd time in 3 days. The man I spoke to who claims he's the owner states that they have to see my nails and that they'll fix it for free. (It's not free, I paid for them the first time, it's not doing me any service by having to drive 30min again 3 days in a row to get the SAME THING done again in hopes that this time it'll last ATLEAST 24 hours) then I ask for a different tech to do my nails and he tells me if someone else does them that I'll have to pay . This is terrible customer service, the woman that did my nails stated that she didn't know that they needed to dry to matte top coats so that shows she doesn't have much experience in it especially if I have to go back a 3 time, you should allow someone else perhaps your best tech to redo my nails and even throw in a design or a free wax or something for the inconvenience. Not say "I'll fix it for free" , no if it was done properly the first time that I PAID for than we wouldn't even have this issue. I am not going back to get them redone a 3rd time "for free" I'd rather pay and have them done somewhere else. read more

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Don't bother to make an appointment- I think it's only for them to know how many people to expect sitting in their waiting room. I type this as I sit here with all the other appts scheduled for 40 minutes ago. read more

I went to the salon this past Saturday spent $85 to end up in pain Sunday morning and then in the hospital Tuesday with infected nails and toes as well as cuticles definitely want my money back because now I'm paying more in prescriptions then I did for my manicure and pedicure nothing but pain and discomfort very unhappy will not be returning. Now I have to take them off and cannot re do my nails for a month or so. read more

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So, after reading the reviews and being reluctant I still have this place a chance. I go a new set exactly a week ago and two nails broke. I went into get them fixed and she tells me to pick a color. That's it, no wait time or anything. II ask her if the gentleman that originally did my nails had an anyone after the woman that was in his seat "no". I'm there waiting for 40 MINUTES I sit at his table and he sees me and walks over to do someone else's pedicure .. no acknowledgement, no "someone else will take you" , nothing They need a better system of helping people. They're were about 4 people waiting when I got there and still waiting when I left . read more

So happy I found this salon. Just moved here from CA and didn't want to spend months trying to find a new salon. They were quick, very nice, and did a great great job on my mani/pedi and brows. Will be coming back in the future and I'll recommend it to friends! read more

Lux Spa & Nails - Gel manicure, regular pedicure. - Nail Salons Near Me - Bear, Delaware

My nail design was horrible told them I didn't like it said they would Fix it but had to pay again.

Clean & friendly but not special. My nails look grown out! (please cover the full nail bed). Also, don't get a pedicure for the massage! read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

Let me start off by saying I REALLY wish I didn't have to deduct one star because this place is amazing. I was only in the area for a couple of days and needed to change colors on my sns manicure. Everyone in this salon was so unbelievably nice! The place was very clean. The woman who did my nails was so friendly and the next day when I came in with a broken nail she fixed it free of charge. My only complaint is I just wish she made them stronger, being that they are so long. I haven't even had them a week and as you can see most of them have painfully been ripped off. I would come here again. read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

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Pedicure was an absolute delight. Nice to have a balance of relaxing with good conversation and down to earth employees. Absolutely worth every penny. read more

Lux Spa & Nails - Gel and hot towels! - Nail Salons Near Me - Bear, Delaware

This join us an oasis in the urban desert, a happy getaway from day to day grind. I came here for a spa day with some friends and it was exquisite. Everyone loved the spa pedicure. Though it was pretty busy, so we were surprised by how clean the place was read more

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I went to this salon last week for the first time for a pedicure and an acrylic fill with gel polish. Someone was able to take me right away and the pedicure was good. However once I was done with my pedicure I was asked to wait to get my nails done. I was a walk in so normally I would have no issue with this except the woman who was going to do my nails started doing a polish change on someone else for 15 minutes while I waited, and that person had walked in about 45 minutes after I arrived so I thought that was weird... I would expect the salon to go in order of arrival for walk ins. The woman who did my nails was rough, turning and twisting my fingers sharply and she kept letting the drill bounce around on my nail... this is an uncomfortable and sometimes painful feeling as it moves the acrylic, tugging on your nail bed. I kept trying to move my fingers away but she didn't seem to notice or care. Finally I loudly said "ow, that really hurts" and she was a little more careful after that. I asked for round nails and got square and the acrylic is thick and lumpy in some spots. The worst part though was that about half way through, another woman, maybe the salon manager or owner, asked my nail tech to start doing a pedicure on someone else. My nail tech wanted to finish my nails so they argued in front of me which was uncomfortable, then my nail tech complained to me about how they do that to her all the time.. also uncomfortable. The salon manager/owner ended up telling my nail tech to stop and go do the pedicure instead of painting my nails. She explained to me it was because the girl waiting for the pedi had been waiting so long. Again, I had been there for almost 2 hours at that point and the girl waiting for the pedi had been there about 30 minutes. I get that's a long time to wait but why is she being served before I'm finished? I think the owner/manager could tell I was annoyed so she came over to paint my nails, abandoning her client mid service. In general there was a ton of bouncing between clients because they didn't have enough staff to support the number of customers. I went about 2 hours before closing and there was someone available to help me immediately but after me a wave of people came in and they kept telling everyone yes but they clearly didn't have the time or staff to handle everyone in a reasonable time frame. The worst part of this experience though is that the UV lights used for my nails were not sufficient. One was dim and the other kept blinking on and off. I wanted to run my nails extra time since I was worried about them setting correctly with the poor lighting but the woman who painted my nails insisted they were fine. As expected, a layer of gel peeled off on a section of one of my fingers the next morning and I've had layers on other nails peel during the last week. The salon owner/manager made a point of telling me more than once that if I had an issue with a nail I could come back to get it fixed... definitely a sign this happens frequently. In fact while I was there a woman got a full set done and returned about 15 minutes after leaving to show that one of her nails had already popped off.. another bad sign. I did end up returning to have the first nail fixed but it's already chipped again. I'm used to gel lasting 2-3 weeks before it starts to chip or peel and it's been only 1 week and my nails look very rough and I'll need to get them done again soon. My recommendation for the salon would be to focus on quality instead of rushing several clients through at once and bouncing around between people without finishing a service. I also recommend they invest in quality UV lights and name brand gel polishes like OPI. I will not be returning. read more

Lux Spa & Nails - Pointer finger has peeled layer of gel - Nail Salons Near Me - Bear, Delaware

Made an appointment online and waited over 40 minutes before being seated. People who came in after me and asked how long the wait is got seated before me. Advice - don't make appointments online, not the first time this has happened. read more

Great service! Friendly staff too. I went in and showed a photo of what I what I wanted and they tried their best to recreate it! read more

Lux Spa & Nails - Matte Gel Manicure - Nail Salons Near Me - Bear, Delaware

I am so sad.. The service was so great, the place was so cute and clean. Everyone was so nice! But my nails are bad Not the worse.. but not good.. & This was another person fixed them! I would go again for the service but the quality isn't there. read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

I came in for the first time and thought I would try it out .saw there designs online and was impressed. I got my nails with this guy there and with in a week my nails started breaking off ‍. I paid 60$ for two designs on each hand with gel . I will not go back again .its 0 stars for me read more

I've been coming here for over 6 months and I'm always happy with my nails & the customer service. The staff is very friendly and helpful! I forget to call and make an appointment but they're so accommodating. They're always busy but never understaffed & even though I don't make an appointment, there's never a wait! In & out! My nails always hold up & NEVER break or chip and still look great after 3 weeks!!!! The salon is exceptionally clean too which I love! Such calm, spa like environment! read more

Lux Spa & Nails - Nail Salons Near Me - Bear, Delaware

This is a wonderful nail salon I went today for my moms wedding and my nails look gorgeous. She spent so much time on the shape and the nails look gorgeous read more

I just recently moved here from New Jersey and I've always had one trusted place to go and ever since the move, I didn't know where to go until I came upon this place and I must say I was very impressed for it being a new establishment and how well it is ran. Everyone was so nice and welcoming and always assured me that it'd be a few more minutes and as accurate as she was she called me over to have a seat. I believe Mimi was her name and she was a sweetheart and I would def request her again and recommend for sure .I would highly recommend y'all to check out this place it's amazing and I will def be coming back. read more

Lux Spa & Nails - Done by Mimi, totally love coming here !!! - Nail Salons Near Me - Bear, Delaware

Lux Spa & Nails is the best! I've been coming here for a few years and it's the best! They always fit me in their schedule and are very professional! I get acrylic fills every two weeks or so and am CONSTANTLY receiving compliments. The result is always flawless! If you are looking for a new salon to call "yours," look no further! read more

Lux Spa & Nails - Acrylic fill; color= Bubble Bath by OPI - Nail Salons Near Me - Bear, Delaware

Yesterday was the 2nd time I made an appointment ahead of time, and after getting there and waiting for 15 minutes, my tech still was not available. I walked out. I use to be an every 3 week standing appointment, but they wont get my business any longer. read more

I made an appointment and was still left sitting there for 45 mins as the pedicure water got cold. The gel manicure was clumpy, streaky and had a gap between the cuticle and polish. It looked like my manicure was done a week ago. Also, very unprofessional. UPDATE: They didn't put a base coat, so now my nails are stained blue. You can see the stains through the red polish I currently have. I didn't post any pictures for this shop. Not sure why the owner is confused that those pictures are from another review. read more

It's a nice spot since it's basically new. But the services wasn't that good. Came in for a pedicure and there wasn't many people and it still took forever. My nail tech didn't make much contact with me. Just rushed to get me out the door. read more

Maybe they were having an off day, but this was my first and last time ever going there. If I could I would give negative stars! Signed in at 10:20 and listed what service i was there for. The girl that helped me after a 40 minute wait just started to polish my nails. No soaking my hands, no pushing back or clipping my cuticles. When I asked her she said she thought I was just a polish. She removed the color stuck my hands in cool water and got up and left to take another client for eyelash weaving. After another 10 minutes just waiting I drief my hands and left. So for a total if 45 minutes I sat there in cold water with my color voice. N&D nails that used to be in fox run never treated a client like this. Went to peoples plaza to sunshine nails. I was out in 40 minutes with nails done, lip and eyebrows waxed. Got the full mini spa feeling. read more

What a wonderful pedicure! I did the spa pedi $45. Lavender scrub, multiple massages, hot stones....my feet feel and look amazing. Just found my new nail salon. read more