Fantastic Service! Above my expectations! CeCe - at LUX Salon and Spa in Folsom Ca., was an absolute pleasure to have as my stylist! It's been many years since, I have had any kind of bangs. Anyhow, I asked for curtain bangs, and Hello! I feel so made over, from my regular everyday long wavy hair look, to fabulous! Thank you CeCe for assisting me in learning to embrace my waves with a few products and getting me ready for my cruise! Book her! I'm going to go back in a few months to keep my super cute style! read more

LUX Salon And Spa - Skin Care Near Me - Folsom, California

It's been years since I've had my hair highlighted so I was a little nervous, but Ce Ce did an amazing job! I'm so happy with my highlights--the color turned out exactly how I hoped. She's so sweet, knowledgeable, and took the time to make sure everything looked great. I had a wonderful experience and would definitely recommend her to anyone looking for a talented stylist! read more

Just had the most amazing anti-aging facial by expert aesthetician Jennifer Chappell at Folsom's Lux Salon and Spa! It included the most luxurious Image brand products with a vitamin C-based lift peel, face, hands, feet, neck, and shoulder massage, hot towels and steam (my personal favorites) and the kind of touch she has become known for at some of the highest-end country club spas in the Bay Area. I am in bliss. Receive a 20% discount on your first facial with her. Your skin will thank you! #luxsalonspafolsom read more

LUX has been my go to hair salon for many years, and they've never let me down. Prior to last week, it had been a very long time since I'd had my hair done. So long, in fact, that my natural hair had grown out past my shoulders. Since I follow LUX on Instagram, I noticed that they had recently hired a new stylist, Virgo, who (as I write this) is still accepting new clients. I'd gone to a trendy hair salon in midtown for a consultation, but the stylist there had told me that she couldn't get my hair all the way white blonde in one session, even though I'm a natural blonde, and the bottom half of my hair had already been made that color in one session. Between that and several other red flags, I decided to give LUX a call, and book a consultation with Virgo, instead. When I checked in, she said, "Oh, you look different in the picture I have of you in the computer. You have brown and purple in your hair." "Oh," I said, "That was probably like, twelve years ago. I probably look a lot younger." We both laughed, and then I sighed a little bit. Oh, to be that young again... Anyway, Virgo told me that she specializes in color correction, and was very confident that she would be able to get my hair white blonde in one session, especially since the bottom half was already that color, and had been done in one session. When I told her that I wanted to get a pink and peach split, she told me that she had actually done that on herself last year. So, she knew what I meant when I said I wanted peach, not orange. The girl from the midtown salon hadn't seemed to understand the importance of double processing my hair, but Virgo definitely did. She explained, "We'll make sure to bleach out all of the brassy tones so that they don't show through in the pink and the peach. But, we won't bleach the bottom part, since that's already bleached. We'll just tone that part." Obviously, I ended up booking an appointment with Virgo. She said she only needed to trim an inch or two, but I had her take off a lot more than that. I was so sick of having long hair. She bleached my hair all the way white, and then added peach to one side, and pink to the other, just like we had discussed. I love the way my hair turned out. This is something that I was looking forward to having done for months, and I am super happy with the results. Altogether, it took about five hours to do my hair, which is honestly faster than usual. Last time I had foils done all over my whole head, it took nearly eight hours. Passing the time with Virgo was easy. We talked about all kinds of things, from Brad Mondo to parenting to competitive pole dancing. She also made sure I had plenty to drink and plenty to keep me entertained during the periods when she had to step away. I didn't end up buying any product, because I already have a lot at home. But, the stuff that she showed me and put in my hair made my hair so smooth, and smelled so good, I just might have to go back and get some, after all. I will definitely come back to see Virgo again in the future, and highly recommend her to anyone else who is looking to have their hair colored, especially if you're looking for custom colors or color correction. read more

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I've been seeing Violet for years. Always leaves me feeling better about myself and my hair! She is a wonderful addition to LUX salon. The whole staff seems nice. read more

Unfortunately, I came here for a trim and showed the stylist a picture of what I wanted and she ended up cutting my hair so short and not at all what the pic looked like (unfortunately, wasn't able to notice it until I showered at home). I even had to catch her mid cut and tell her I wanted the top longer or else she would've cut my hair way shorter. Will not be coming back to this salon again. Also, I accommodated her and rescheduled cause she kept me waiting over 30 min at my original appt. read more

I've been to Stephanie for a cuts and color for awhile now and my hair has turned out absolutely amazing every time! She gave me exactly what I was looking for and then some! Definitely recommend her whether you're getting a cut or any color/highlights done, she's the best!! read more

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I had three different appointments scheduled with Violett over the span of three weeks, and not one of them followed through as planned. The first appointment was set for a Tuesday at 3 PM. I took off work early to make it on time, only to receive a cancellation text 30 minutes before the appointment. She kindly offered a discount for the inconvenience, which I appreciated. I rescheduled for the following Thursday at 4:30 PM, and again--another last-minute cancellation right before the appointment. Still hoping to get my hair done and with other salons fully booked, I gave it one more shot. On the third try, she changed my appointment time yet again. At that point, I asked to cancel entirely, and all I received in response was an automated cancellation notice--no personal acknowledgment, no apology. This was by far the most unprofessional experience I've had with any stylist or business. I understand emergencies happen, but three scheduling issues with no follow-through or accountability is unacceptable. I highly do not recommend. read more

5 stars for my girl stephanie every single time. i usually do highlights & a hair cut. she's always consistent & always gives me exactly what i want. on top of being great at her craft, she's super sweet, thoughtful & funny. she is very considerate & always makes sure i am comfortable. i look forward to sitting in her chair & i couldn't recommend her enough! if you're looking for a new stylist, you've found her read more

Was referred to this salon by a friend from work. Originally she had told me about a stylist name Virgo, she didn't have any free appointments for three months through the website. I looked at all the other stylist Instagrams. I choose/ loved Kayla Miller's work. She's super friendly, her ice breaker was funny. She gives me an Emma Roberts vibe. Usually, when I get my hair done by the same person that's been doing it since high school , 19 years, I loathe it for 2-3 weeks. I came in thinking I wanted a wolf cut, knowing that it probably couldn't be done because I don't have that much hair after my miscarriage. I mentioned to Kayla, I wanted something with layers, because my hair felt too heavy on the top. She delivered. I LOVEEEEE IT. Thank You =) read more

Service did not come close to expectations or promises, and it was too pricy, also poor communication as well. Never dealing with them again

I took my girls for their back-to-school hair cuts and they both couldn't be happier! We've been going to Stephanie for a couple years now and she always takes her time and listens to what they want. She attentively goes through their inspo-pictures with them and together they come up with a plan. 10/10 with service and results! read more

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I called on a Tuesday and was able to get an appt for Saturday. I went in for a cut and color. The color was a little but darker than I would have liked and the hair was cut shorter than I requested but it will grow back. She made a rough cut in the front and I said I wanted to keep the length. Then she colored it and had to cut more afterwards to make it even. I wish she would have cut less to start with and then maybe it wouldn't have ended up so short. Also she didn't show my hair from thr back to me, only the front. Either way it turned out better since I hadn't had a cut in a while and I know what to request next time. The place was nice and clean and offered wine, water and soda while you got your hair done. I'll be back. read more

I was looking for 3 years for a new hairstylist after mine moved out of the area. I had just about given up (failure after failure!) and then I was referred to Alli @LUX! She nailed my blonde on The first try and Ive been committed ever since! its been almost 2 yrs now (I think) and as if It couldn't get any better she went and out did herself today! Walking out with the best blonde and best cut ever! Feeling sassy . Thx Alli read more

Lily (blessedbylilyy on ig) is THE most talented nail tech i've ever been to and she literally amazes me everytime. She takes her time perfecting every set and somehow manages to do it fast! She freehands everything and it's always even better than I expect. On top of doing amazing work, she's always fun to talk to and my appointments are never boring! I'll never ever go to anyone else again! read more

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Kayla cancelled 2 of my appointments last minute. Before that, I came in to get my hair colored and she couldn't even color my hair the way I wanted because she didn't have the time to do it. This place has really gone done hill. I will never come back to this salon. I wouldn't trust anyone to do my hair here. A lot of turn over in staff as well. Happy with my new place. read more

This was my first time getting my hair professionally done. I was in love with the outcome results as I been wanting this for years! Violett was so patient and sweet, she killed it with my hair! I will be back again!! (: read more

I want to start by saying Colleen Traci gave me the best hydro facial ever! My skin has never been better. It was such a relaxing experience and she explained what she was doing every step of the way. Colleen is very professional and super inviting, makes you feel right at home. She has an amazing water feature in her studio that just puts you at ease. This is definitely going to be a monthly thing for me now! THANK YOU COLLEEN!!! read more

Shout out to Virgo for being patient and thorough with all my hair questions and ideas! End result was the cutest hair and I really love the color and cut she chose for me. 10/10 go see Virgo read more

I went to 19yo Kayla to tone and brighten my already whitish hair. She put some kind of toner on it and what I got was the 2nd picture. I have to say.... someone is NOT a blonde expert bc they have an opening. Kayla is straight out of cosmetology school and I'm pretty sure she has no idea what she is doing. After she initially did it in told her that I HATED it. She acted surprised like how could I hate it. I showed her pictures on my IG where my hair was perfect. I'm honestly confused as to why she ruined my hair. I went in to get it fixed and the owner of the salon tried to tell me that my hair was never as light as the first picture. The hair was on my head!! I once had that hair. She REFUSED to fix completely what Kayla did. I ended up leaving with my hair wet and the $40 back from Kayla ruining my hair. Now I'm stuck with shitty hair that I have to go pay someone else $400 to fix. Do NOT go to this salon even if it's the only place open. Snip and Clip is better and more professional. read more

LUX Salon And Spa - This is the original hair color - Skin Care Near Me - Folsom, California

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If you are looking for a hair stylist who will actually listen to your wishes and not chop off all your hair and make you cry look no further... Alli Fox is THE BEST hairapist I've ever had. I've always wanted a more natural look and hate losing too much length and she listens to all my requests. Bonus: she's so sweet and caring. Love her! read more

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Violet is the best hair stylist! She is so flexible with everything that I wanted, she's so open and easy to have a conversation with! I've been going to her to get my perm for so long, she's always been so amazing and talented at it. If you are looking to get a men's perm, or just a perm in general, & other hair styles. You have to check her out! She responses super fast to your text too! read more

Stephanie is a magician with color! She was very confident and knowledgable and I left with my hair looking fantastic! I will for sure be back! She also made my time there enjoyable - such a nice and sweet person. You won't regret booking with her! read more

This review is for massage therapist Erica and Soul Care Healing. Erica recently moved to LUX Salon. I've never been to the salon before, but I'm glad Erica is located there. The salon is beautiful and clean, and conveniently located for me. I've seen Erica multiple times now and she is excellent! She is professional, consistent, and truly listens when you explain what you have going on and what you need. She is welcoming of ALL and makes you feel really comfortable. She creates a relaxing atmosphere while radiating a calm positivity that's contagious. I've booked her 60 min massages, 90 minute massages, and also added on a sound therapy session. All were extremely relaxing and such wonderful experiences. Go see Erica!!! read more

Stephanie B. Has been my hair girl for years now. What stands out to me the most is her ability to deliver the results you want & her honesty of how long a process might take to achieve. She also won't ever compromise the health and integrity of your hair. Whether it's highlights, lowlights, balayage, hair cuts - she has done it all on me and I can say I will never go anywhere else. On top of her professionalism & hair knowledge, she is an absolute blast to talk to. 10/10 on this one! read more

LUX Salon And Spa - Lowlights, baby lights, root shadow - Skin Care Near Me - Folsom, California

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I just came today for a haircut (short bob) and I absolutely love it!! I honestly haven't been this happy about my hair in months, thank you so much Logan!! She was sweet and amazing to talk to. Truly made me feel comfortable:) Again thank you so much. I will be telling my friends to come here! read more

You GUYS. Let me tell you about Zoe at LUX. This woman is a miracle worker. She hooked us up with rad hair and as a bonus we even got some sweet couples pics out if it . I showed her a picture of a colored hair that I kind of wanted and she took that picture, put her own twist on it (with my permission; she's an artist, let her do what she wants ), and gave my guy the BEST hair cut I have ever seen him with. 10/10 would recommend. I can't ever go anywhere else again. I'm hooked. Everyone here at LUX was super friendly and the vibes were incredible from the moment we walked through the door. everyone was laughing with their clients and even the people around them. I hardly ever write reviews guys, so seriously, go to LUX for all your beauty needs....even you men out there! read more

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love kayla she cut my boyfriends hair yesterday and it looks amazing, she's also super easy to talk to:) stores clean and positive, over all good energy. read more

Alli does my hair and is absolutely amaze! I'm normally blonde and wanted to go red/ copper and we did it gradual to make sure I loved it! I get multiple compliments a day about my hair! read more

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I went to LUX because I heard the stylists were experts in color and I had a big family reunion I was attending and wanted my hair looking nice. I had a picture of what I wanted and was told they could make my hair just like the photo. Unfortunately my hair didn't turn out right, it was not bright nor did it have dimension. When I asked to have it corrected, they said they'd charge me to redo it. I've never had a salon refuse to satisfy the client. I guess I have to ask ahead of time if they guarantee satisfaction. read more

Jessica is fantastic! She is warm, friendly, and very detail oriented about your haircut. She will listen to you, she takes her time and you look amazing when she's done! read more

WORST CUSTOMER SERVICE EVER If I could give it no stars I would! I walked in for a haircut basic trim. I was told by the stylist/ receptionist working the front desk that there was availability in 45 mins. So I made the appointment for a cut in 45 mins. She assured me the current stylist was working on someone's lashes and should be done in 30mins max. Based on that info I decided to sit in the lobby and wait. The stylist/receptionist sitting at the front desk at one point got up and left the salon and didn't return for the rest of the time I was there. Leaving the front desk and the phones unmanned and the front of the business empty aside from me. When the 45 mins had come and gone I walked up to the front to get someone's attention to ask how much longer it would be. All stylists that I could see had their backs to me and were working on their customers. I decided to give them the benefit of the doubt figuring the other appointment ran longer than expected and patiently waited. I ended up waited 30mins past my appointment time which is completely unacceptable. I finally was able to snag the attention of a stylist and she checked the schedule. Apparently the stylist who was supposed to cut my hair was never notified of my presence or the appointment and had left for the day 30mins prior. The stylist apologized but told me no one else was available to take another client for the day. I asked to speak with a manager but unfortunately there was no manger working. Completely unacceptable and unprofessional. Not only was I left in that lobby and not once did someone check on me or ask if I had been helped but they had forgotten I was there. The stylist/ receptionist just up and disappeared for over an hour?! Leaving the front phones and front desk unattended?? A salon is somewhere to feel pampered and relaxed....I left there feeling angry, overlooked, and with no hair cut. I will never return even if they had offered me a free haircut which they should have at least done! DO BETTER!!!! read more

Called for an appointment to get a haircut and some chunky highlights and got Morgan as my stylist. The place is very clean and spacious and everyone seems friendly. Morgan was super patient with me since I am clueless when it comes to styling hair lol. I showed her a reference picture and she was honest about whether or not that color was achievable since my hair was previously bleached and whatnot. It took around 3 hours and she was so careful and detailed when it came to working with my hair. It came out great! They also offer you water and tea if you get thirsty. Obviously pricing will vary, but my highlights and hair cut came out to be $190 before tip read more

First time at Lux and it was a great experience. They seem to be taking all covid precautions possible (masks, staggered stations, plastic lining between hair wash stations, a sign in to keep track in case of a positive case). The salon is very clean and welcoming. Refreshments were offered too. I had my hair cut and a balayage dye from Lisa. I had cut my own hair and did a box dye and really needed some work done. I am very happy with the results. The color came out better than I expected. She was very thorough and did a test strand before starting. I plan to rebook with her in the future and highly recommend for balayages. read more

LUX Salon And Spa - Beautiful balayage by Lisa - Skin Care Near Me - Folsom, California

Lousiest customer service ever from hair stylist Jessica Triplett. I was using an new app to find a last minute appointment the day before. The app is called Vagaro. I figured since it was attached to an amazing salon experience I had on Melrose in Hollywood that I'd try the app out. Well against my better judgement and feeling desperate, I went ahead and booked with Jessica Triplett at Lux in Folsom. Setting aside my doubts about her absent reviews on Vagaro, because she was available for hair treatment, cut, and style. The salon reception verbally confirmed the appointment on the phone with me. I had a 2 hour appointment, and that is a sizable block of time for a stylist. The next day I show up 10 minutes late due to a faulty navigation that clearly needs an update. Upon check in, reception lets me know I am late and they have a 15 minute cancelation policy. I look at the clock and it is now 11 minutes past my appointment and tell her well it is a good thing I am only a little over 10 minutes late and that I just confirmed yesterday for the appointment. I also mentioned to reception that I was told she had a two hour block for me so we should be fine. Unfortunately, 10-15 minutes later the receptionist tells me my appointment has been marked as a show. I said why? She replies,because the system automatically did it and it looks like your stylist left. I said, ok, I thought you had a 15 minute cancelation policy? She replied, actually each stylist has their own policy. Then asked me if I would like to reschedule. I said um... No thank you! So, no thank thank you Lux and no thank you Jessica! I looked at your info online and took a screen shot for my review as well as my emails. By the way, thanks for marking me as a no show on Vagaro, Jessica Triplet. You have no reviews on Vagaro, however you marked on my new profile for other professionals to see that I was a no show. I can't wait to leave my 5 star reviews this week for the other Salon professionals techs I received amazing service from in Roseville, Folsom, and LA!!! read more

LUX Salon And Spa - Skin Care Near Me - Folsom, California

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Excellent stylists and really fun environment. Great energy! Location is terrific and salon is trendy but super friendly and warm.

Jess is awesome and does a great job on my hair color and also my haircut for the past two years.

I have been going to Jessica Sheffer for about 2 years! She always does an amazing job and knows how to style my thick hair! She is an amazing stylist and is so nice and genuine! read more

Taylor did such a good job! Love my highlights and cut. I wanted subtle highlights and that's exactly what she did. And she styled my hair wonderfully. read more

LUX Salon And Spa - Skin Care Near Me - Folsom, California

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Kaitlyn Pope did such an amazing job fixing my hair! We did a balayage with blonde and caramel, it turned out beautifully! She is so knowledgeable and has years of experience, she is the only person I'll go to for my hair now! read more