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    Luther Falls Stone

    3.0 (2 reviews)

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    Luther Falls Kitchen & Bath

    Luther Falls Kitchen & Bath

    (4 reviews)

    After reading through the other horrible reviews, I have to say, they are 100% accurate!…read more Everything before install was fantastic. A 2 day install turned into 2 weeks with lots of no shows from the installer and an extra $1,400 in cash given to him for things he claimed were extra. Getting ahold of the owner was not easy but once we did get ahold of him, he did apologize and seemed like he was going to make sure everything was made right. He took $700 off our final bill. Once the installer was done, we had to call to ask about getting all the cabinets adjusted aka straight. They did come out and do that. After about a week, we noticed the pull out trash can was hitting the pantry door next to it. Luther sent a guy out to "fix" it. The "fix" worked for another couple weeks until it gave and started hitting again. Then it l came off the track. We obviously haven't been able to use it since (so after just a few weeks). You can see in the picture below that it's crooked. Getting ahold of them was extremely difficult but when we did, Luther told us it sounded like a spacer wasn't installed between the two. We kept hearing they would get back to us. Eventually they stopped answering our calls. Before the holidays, months after the issue and not being able to use the trash can, my husband got the idea to call from his work phone. They of course answered, not knowing it was him and told him they were looking into a solution. Again, we were ghosted for months. My husband stopped in last week to give them another chance to make this right and Luther Falls was far from professional and wanted nothing to do with working towards a solution. He called my husband awful names and told him to "F our cabinets," while walking away from him to avoid a conversation. I then made a Facebook post to let all my friends and family know about our situation and the terrible treatment we had received. Luther commented saying we were liars and that we broke it and didn't notify them until 6 months later. Obviously that is not the case. We are honest, hard working people who tried to give a company chance after chance to make it right. We never dreamed that we would be treated this way. We've remodeled 3 homes now and never had any issues with anyone we've worked with! Also, we aren't 100% sure our bottom cabinets are even the color we ordered. We picked charcoal grey and our receipt says that but these are navy blue. We never even had the chance to bring this up to the company because it's been the least of our worries.

    Service requested online immediately called back. Submitted photo to show the area for repair…read more Scheduling next available. Thanks so much

    Perkin's Construction - Long shot of door. PERFECTLY level. Stunning fit considering the warped space of an older home that Tim was working with.

    Perkin's Construction

    (1 review)

    I hired Perkins Home Improvement (Tim Edwards) to help finish a kitchen remodeling project that…read moreanother contractor started. The previous contractor left my kitchen a disaster, but thanks to Tim I have a kitchen I can finally enjoy being in. First thing Tim did was evaluate the space and identify the problems--the main problem being that nothing was plumb: the walls were warped, the floor was sloped, the cabinetry was not flush, the drywall was separating where the ceiling meets the walls, and the paint job was an absolute mess. Tim was undaunted. He knew exactly how to handle it. I desperately wanted a bifolding door for my large pantry, but framing it was a tall order considering the opening was non-standard and the door would have to be special ordered. But the greatest challenge was installing it so that it looked straight in spite of the fact that the opening was cock-eyed on account of the uneven walls & floor left by the previous contractor. Tim & his crew did an ABSOLUTELY STUNNING job. I cannot understate the precision and craftsmanship it took to do this job. These guys, under Tim's direction were so outstanding I was speechless--the sheer math it took to get this right and to fit the giant door so perfectly was on par with the stones in the Egyptian Pyramids (still a mystery how it was done!) Tim is by far the best contractor I have worked with in the area (and I've been here for 18 years and have been through many contractors!) He takes enormous pride in his work. His knowledge and expertise with older homes especially is incomparable. Tim's crew also fixed our ceilings at half the cost others were charging. It's because Tim came up with a creative work-around that resulted in an absolutely stunning kitchen ceiling. Again, he was working with a total mess of ill-prepared drywall and paint. His creativity and ability to see a solution that led to an elegant solution was simple and inexpensive. Having had three projects now completed by Tim & his crew I can honestly say Perkins is a league above all others. The downside is about being so good is, he's in heavy demand :(

    New Prairie Construction - Remodeled bathroom

    New Prairie Construction

    (5 reviews)

    Yikes!!!! STAY AWAY FROM THIS CONTRACTOR…read more We contracted with them to do a very simple job of installing trim on our kitchen cabinets. However, when they were done they left a very large and unsightly gap at the top of the trim that was installed. I was told this was due to the unevenness of the counter tops. Normally, irregularities would be discovered and addressed when the field measurements are taken. But apparently there were some miscalculations, so we ended up with the gap. I offered to compromise and provide some additional trim to cover this gap in lieu of tearing out the newly installed trim and starting over. Unfortunately, when I brought this proposal to New Prairie Construction's attention, I was told it would cost me over $200.00 to repair their mistake. I'm unsure how this became my fault, but I'm very disappointed. In addition to the workmanship, we agreed to a not to exceed, time and materials contract. However when I got the bill, it was hundreds of dollars in excess of their original not to exceed limit. They eventually adjusted the bill, but it took several e-mails and discussions for then to own up to their mistake.

    We moved to Urbana last year into a lovely old home that needed bathroom and kitchen updates. We…read moredecided on New Prairie to perform both bathroom remodeling projects, after seeing their good work at my sister's house and hearing others recommend them. Our experience was outstanding! Jill and Julie are very customer-oriented and extremely competent. They helped us flesh out the basic design, which was a great start. Their crew did great work and the whole process was pleasant. My husband picked out all these non-standard fixtures but they adapted beautifully to do the correct engineering to make it all work. After the work was completed, we found one issue, which they came back right away and fixed for free. We look forward to working with them on our kitchen remodel this year.

    Luther Falls Stone - cabinetry - Updated May 2026

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