Precision Maintenance has been cleaning the windows at my home as long as I have lived in…read moreChampaign. Scott and his crew are always responsive, reliable, and do a beautiful job. I consider them to be a value as well.

I was looking for to have my gutters removed and replaced and I wanted a local family owned…read morebusiness to hire for the job. A quick Google search and a bit of research told me that Mike's Seamless Gutters was the place to call. I found his website and filled out the form for an estimate. Within minutes he called me and pulled up photos of my house on Google Maps and was able to give me an estimate. I let him know that I also wanted gutter guards as well. He told me that he could get to it in about two weeks (which was WAY quicker than I had anticipated). A few days later he called and told me he could do it now. Mike and his assistant showed up right when he said he would and they immediately got to work. Withing a few hours I had beautiful new gutters on my home. Mike said that the gutter guards would arrive in a couple of days and they would come out and install them. Sure enough, while I was away, they came out and finished the job. He left an invoice for exactly what his estimate was and I still think it was the best bargain around. Here's my take on Mike and his company. He's honest, reliable, professional, efficient and really does just want to homeowner to be happy. Well Mike, my wife and I are very happy. Thank you!

Mike did great work, but even better was his communication. He was easy to work with, responsive,…read moreand gave great up-front information. If you've had bad experiences with contractors, then you know how valuable this is!

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!

It's difficult to imagine that there could be a better company to clean your glass…read more We have enjoyed Jonathan's glass-cleaning for the the last eight or so years. When we call his company, we get scheduled for a cleaning right away! And the cleaning? Absolutely flawless. They clean all of the glass, the screens, the yuck between the screens and the glass... The windows are a whole different experience when Jonathan and American Window is done with them. I would not ever consider entrusting the cleanliness of my glass to anyone else. They're so friendly, so reliable, and so perfect for service, glass- and screen-cleaning, and good vibes. 15/10 I'll call them every time.

This company is highly efficient, professional, reliable, and very kind. They are very respectful…read moreof belongings and do a thorough and excellent job. I wouldn't go anywhere else for this job!!! All the units in our building were highly impressed.

I can't say enough good things about Jose and the team at Freedom Roofing. Jose was incredibly…read morekind, professional, and took the time to address my concerns. He repaired my damaged siding beautifully, and the finished work looks fantastic. What impressed me most was how responsive and helpful he was throughout the process. He clearly takes pride in his work, and it shows in the quality of the repair. If you need roofing, siding, or exterior repairs, I highly recommend Freedom Roofing. They have been wonderful to work with, and I wouldn't hesitate to call them again. Hands down one of the best companies I've dealt with!

I had my roof replaced in November 2023 and used Freedom Roofing with the recommendation from my…read moreinsurance agent and after reviewing the reviews. I had a very bad experience and would not recommend them and will not use them again. It's a very long story about all the issues so I will summarize. They replaced the roof and immediately I noticed damage to the interior of my home. The damage consisted of cracked ceilings. Freedom Roofing didn't want to take responsibility for the damage or the repairs. I was forced to file a complaint with the Better Business Bureau to try to entice action by the company. The company did not response in the required 14 days and I had to call the BBB to ask them to illicit a response from the company. When prompted Freedom finally responded. Inept drywall people came to my home and repaired the cracks and painted the ceilings a different ceiling color and did a poor job on the repair. I called the owner of Freedom Roofing and he came to my home and agreed the ceiling job looked poor and asked me to get an estimate for a paint job to fix the job his company botched. I got an estimate and submitted it to him and he deducted it from the balance I owed him for the roof job. This process took 5 long months. I am sure the company would of not taken responsibility but for the fact that I filed a complaint with the BBB. There were many other issues, but that was one main one. Since this happened my insurance agent has taken them off the recommended list. Linda M.

Super professional, reasonable price, and fast. He came out in freezing temps and fixed some blown…read moreoff siding. Would definitely hire again!

Great service, quick response time, super friendly staff! Would recommend them to anyone who needs…read morecarpet cleaning or restoration!

I called Fitzy's Steamatic out for a quick carpet cleaning, that was going to be quite the job…read more They came out, did a wonderful job, price was super reasonable, and service was professional and accommodating. I would recommend this cleaning service!

We absolutely love the way they take care of our home! They are very friendly and handle…read moreeverything with care. We have had other cleaning services in the past and they are by far the best we have ever had! If you are looking for a great cleaning service we highly recommend them and look no further!

Vivi was a great cleaner. She did her best around all my mess. Sometimes there were areas that I'd…read morejust have her skip if they weren't accessible. She came weekly. Then one week, with no notice, no discussion, her husband called me to say that she didn't want to come to my house anymore because it was too hard. I felt crushed and ashamed. I know my house is messy. I'm disabled and really struggle. I honestly expected a price increase, which would have been fine. If I couldn't afford it, I would have seen if maybe every other week would work, etc. Instead, I just got shamed and dropped with about 5 minutes notice prior to a visit. For this reason, I would not recommend Vivi to disabled people or those who are worried about a cleaner judging them. She will judge you, and might fire you for not being clean enough.