Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.

They do high quality work and are very reasonable. They painted my sunroom in my home which had a…read morelot of detail and it looks awesome!

We were provided with a contract. Very professional and…read morefriendly. Arrived on time each morning. Removed wallpaper from a large area and a bathroom and then painted the room and bathroom. Four day job and at the end of each day - left area clean. We were very pleased with their work. Highly recommend! Janet Hall

My husband and I needed the windows and two sliding mg glass doors replaced in our home. We met…read morewith with a representative (Colton) in February 2024. While we were looking at other businesses, we greatly appreciated Colton's knowledge. We also wanted to support a local business, and we were impressed that they did their own work rather than hire contractors. In the end, we decided to go with Crown Exteriors. We asked about the timeline, and we were told that once they measured and placed the window order, we would have windows by mid-May at the latest. We received a text letting us know that the windows showed up May 2nd, and Colton told us that they'd schedule us after their carpenter caught up on a few things. After that, any communication was initiated by me. I reached out on 5/22/24, 1/19/24, and 8/5/24. Colton responded each time, but it was unnerving to have to reach out so often because we weren't given any updates. Finally, at the end of August 2024, I received a call from Colton asking if we wanted the windows installed the next day (8/29). Because we'd waited so long, we agreed. The next day, contractors showed up, which upset us because we had hoped to have someone on staff do the installation. The install went as smoothly as it could go, and it took about three days. However, two days after the windows were installed we noticed some issues. First, they installed our doors the wrong way, flipping the handle from the right to the left side of the door. Thats minor, but we were confused as to why they'd make the change. Next, the sliding glass doors accumulated water at the bottom. Outside water accumulation makes sense, but there shouldn't have been water on the inside. Lastly, a couple windows wouldn't open, and we couldn't figure out why. We contacted Colton, and he said he'd need to circle back to the contractors to look at it. This response was given on September 9th. Since then, we've called Colton (who let us know he didn't work there anymore and gave us the owner's contact information), the owner, and the business number on the website. We've left messages as well. We have yet to be contacted. The install was approximately $20,000, and we are not a super well-off family, so we really counted on this to be done well. And yet, we've been ignored and left with broken windows. I didn't want to leave this review because I'd hoped to work it out with them, but I'm hoping that they might be more willing to talk to us with this review posted.

Run Forest Run! Avoid Crown Exteriors. Down to one person, Travis Franklin. He has been evicted…read morefrom his shop, all employees quit, and he has disappeared. Previously he gets a deposit for materials, keeps the deposit, and never shows up. He has been sued but avoids showing up for court dates. Only recourse is to file a complaint with the attorney generals office for "fraud".

Do not use this company.This company was horrible to work with.They are completely untrustworthy…read moreand will leave you regretting the day you ever phoned them.

From the owner: We service the Champaign area 24 hours a day and 7 days a week. Our average "on-site" time is 60…read moreminutes and we will coordinate with your local insurance provider. Our Illinois-based team at PuroClean realize that water, fire and related damage are a stressful disruption to our daily lives, disrupting our routines and comfort. We?ve helped many through these crisis and can also help you. Our Services: -Water Clean-up -Fire and Smoke Damage repair -Mold Removal -Biohazard clean up -House Floor Repair -Carpet/Tile Cleaning -Air Vent/Duct Cleaning Champaign customers appreciate a predictable, systematic recovery process, with our team promptly answering questions and giving consistent updates on progress towards normalcy. Customers just call us or email us and we usually respond within an hour or two.

USPro's people are courteous, friendly, and most important - competent…read more They come when they say they'll be there. They bring competent contractors to do the work, The do the work well, on time, and clean up after themselves. If you have a problem, one call to your contact at ServPro is all it takes. I can't say enough good things. Who knew I'd be happy to have had a humidifier leak!

US Pro is always very responsive to our customer's needs; they can work the home from clean up to…read morereconstruction; I appreciate their expertise.

I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

Great, reliable service. They know what they are doing! I've had them work on 3 different projects…read moreand hope to do more.

From the owner: A client should expect only the best from a Champaign remodeling company. At Taylor'd Restorations…read moreInc, we deliver superior service and a pleasant customer experience. Our services include Fire and Water restorations, room additions, siding windows, doors and decks. From Roofs to foundations, we can help you get your remodeling needs completed.