The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.

Midwest states they have an installation crew, but they subcontract. I had siding done with…read morethem-wavy siding, outlets not secured with border, siding coming off. They could not get the crew to return for over a week. Do not have your work done with them. They may have good products, but they subcontract the work to people they sometimes know very little about. Salesperson told me the crew that did my siding was new, and they didn't know much about them.

Nick and Tyler were GREAT with the installation. I wish the company kept a more open line of…read morecommunication during the whole process. We waited almost two months for the installation of our fence. At times I felt like we had been ghosted after we signed the install agreement. The fence IS great but I'm not sure I would use the company again because of the lack of, well, communication.

SK Exteriors has been a wonderful company to work with. They have been very on-the-spot, quick…read moreresponse & helpful. Their quality is 5-Stars & they have always backed their product. They care about their employees and their customers and go to the end of the Earth to prove that. THANK YOU, SK!

I had a consultation today from Bob to take a look at my roof. He came over the same day (after…read morehours - so I could meet him after work) and gave me an honest status update on my roof. He told me I had a bit longer. I really appreciated his expetise and honestly - and will be sure to do business with them in the future. Blake Champaign

Almost a year ago we made a call to our insurance company about the winds that came through and…read moredamaged our Cedar Shake roof. We worked tirelessly with a couple other contractors before Jeremy the owner of Copper Creek stepped in. Not only was Jeremy knowledgeable and easy to work with, he was patient in working with our Insurance company and getting our entire roof replaced. His professionalism showed through the whole process. The roof we had put on was not a simple slap on and go on your way. Our roof had lots of peaks and valleys and presented many obstacles in working with a new product. Jeremy and his crew made sure every detail was taken care of. The work cite each day was cleaned up. We are extremely pleased with our beautiful roof and we recommend Copper Creek to everyone!!

I requested a small repair to be done on my elderly father's house and it took them months and…read morerepeated calls from me for them to complete. The. When I was able to view the work I saw they painted the area with a completely different color than was on the house. Unresponsive and bad service.

Bash-Pepper is at the top of my list for contractors. They set the standard. Great communication…read more Upfront estimates. Friendly workers. They showed up when promised and completed the siding job faster than I expected. Before leaving, they did a thorough sweep of the area to make sure all nails and debris were picked up. These guys are the best. Top-notch work.

I was very impressed with Jose. He was a great communicator, punctual, and did good and thorough…read morework for a fair price. Red Dog is highly recommended by us.

I did not get to work with Red Dog. I had an appointment for them to come by to give me an…read moreestimate for the work cleaning up my yard. The appointment time came and went, but I didn't hear from them. I gave them a day to reach out, but they didn't. I finally sent a note saying that I was disappointed that they weren't able to come to our appointment. Their only response was that they were delayed by rain on another job. Delay for rain I understand. Failing to call to cancel or reschedule an appointment I do not understand. They might be the best guys in town, but if they don't communicate well, that doesn't bode well for them doing what I actually want them to do.

I'd like to say that I received exceptional customer service while working with Greg (owner). I…read moreasked 5 different roofing contractors for estimates and he was literally the only company to personally make a visit to me and explain line by line, what his estimate included. Other companies gave me a generic estimate and never followed up with me. The work was impeccable, precise, and efficient. The end product was amazing and frankly less expensive than other estimates. His diligence with working with my insurance company was superb. I can't praise his company enough.

From the owner: Residential, Commercial and Industrial Roofing, Locally and Family Owned and Operated, 15 Years of…read moreExperience. Services: Asphalt Shingles, Metal Roofing, Slate Roofing, Siding, Windows, Gutters, Seamless Gutters, Skylights, Shutters, Gutter Guards, Works With All Insurance Companies, Customer Referrals Available, 50-Year Roofing Warranty, Exceptional After Job Clean-up, Free Estimates. Brands: CertainTeed, Certainteed Building Products, Owens Corning. Location Notes: 60 Mile Radius from Champaign, IL. Convenience Factors: Parking, Handicap Parking, Restrooms Available, Wi-Fi Available, Text Communication, Paper-less Billing, Free Quotes, Same Day Appointment Availability, 24 Hour Emergency Service Available.

My husband and I needed the windows and two sliding mg glass doors replaced in our home. We met…read morewith with a representative (Colton) in February 2024. While we were looking at other businesses, we greatly appreciated Colton's knowledge. We also wanted to support a local business, and we were impressed that they did their own work rather than hire contractors. In the end, we decided to go with Crown Exteriors. We asked about the timeline, and we were told that once they measured and placed the window order, we would have windows by mid-May at the latest. We received a text letting us know that the windows showed up May 2nd, and Colton told us that they'd schedule us after their carpenter caught up on a few things. After that, any communication was initiated by me. I reached out on 5/22/24, 1/19/24, and 8/5/24. Colton responded each time, but it was unnerving to have to reach out so often because we weren't given any updates. Finally, at the end of August 2024, I received a call from Colton asking if we wanted the windows installed the next day (8/29). Because we'd waited so long, we agreed. The next day, contractors showed up, which upset us because we had hoped to have someone on staff do the installation. The install went as smoothly as it could go, and it took about three days. However, two days after the windows were installed we noticed some issues. First, they installed our doors the wrong way, flipping the handle from the right to the left side of the door. Thats minor, but we were confused as to why they'd make the change. Next, the sliding glass doors accumulated water at the bottom. Outside water accumulation makes sense, but there shouldn't have been water on the inside. Lastly, a couple windows wouldn't open, and we couldn't figure out why. We contacted Colton, and he said he'd need to circle back to the contractors to look at it. This response was given on September 9th. Since then, we've called Colton (who let us know he didn't work there anymore and gave us the owner's contact information), the owner, and the business number on the website. We've left messages as well. We have yet to be contacted. The install was approximately $20,000, and we are not a super well-off family, so we really counted on this to be done well. And yet, we've been ignored and left with broken windows. I didn't want to leave this review because I'd hoped to work it out with them, but I'm hoping that they might be more willing to talk to us with this review posted.

Run Forest Run! Avoid Crown Exteriors. Down to one person, Travis Franklin. He has been evicted…read morefrom his shop, all employees quit, and he has disappeared. Previously he gets a deposit for materials, keeps the deposit, and never shows up. He has been sued but avoids showing up for court dates. Only recourse is to file a complaint with the attorney generals office for "fraud".

Not only do I now have to pay another contractor to repair this guys work. He is suing me trying…read moreto force me to pay him the balance when I have a clear text stating he had to be paid in full before he would even discuss what needed fix!!!! They take absolutely no pride in their work. I so wish I had never hired this NIGHTMARE of a company!!!!

they were early for the appointment which is more than I some other contractors. They understood…read moreimmediately what I needed and we're very cooperative.. The job was done to my satisfaction! I believe they went above and beyond because the project was a little more involved than they had anticipated. If I need anybody in the future, I would gladly hire them.