These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

I've worked with Kai for years , he's super nice and knows everything about floorings and…read moreremodeling.

After kitchen pipes were replaced in a slab subfloor, the trench was filled with concrete. We…read moreselected a click lock tile from Flooring Surfaces. Alan did an extraordinary job of leveling and installation, going beyond what was requested in trimming around a water heater and tiling into laundry and closet areas. All in all, we are pleased with the appearance and would highly recommend Alan and Flooring Surfaces.

Shade Solutions professionals replaced a canvas canopy on the original framework of an old one and…read morecreated a new framework and canopy for another area at our public pool. Two years later they still look great, don't show any signs of wear or fading. Even though dealing with management health issues at the time, the rest of their team did what was necessary to keep the projects moving forward efficiently. I would definitely use them again.

Shade Solutions designed a custom pop-up tent for our high school track team. The tent is of…read moreexcellent quality, and the customized top looks amazing. I highly recommend Shade Solutions.

Great selection, low prices, great service I got a great deal on the bag sale…read more Great help from Jean in hardware.

It was one of the greatest shopping experiences I had in years from my entry into the store needing…read moresome pavers. The gentleman was kind enough to go out to the storage yard and find what I needed he apologized every step of the way for price not posted. The delivery was rushed because I explained I had been everywhere looking and the contractor was due the next day. It was totally a great experience.

Easy scheduling when calling their office. Friendly but not…read moreoverly talkative. Got to business and got most of the stains out, there was one spot that the stain was pretty bad and so I didn't expect them to be able to get it out so that's fine. Had a long hose for getting to my second floor apartment, not overcharging, got the work done.

Kleenrite did an excellent job cleaning my clothes dryer vent. They were very thorough and…read moreprofessional.

I never review places so this is a first time, but I felt compelled to recommend this location…read more First, I went in to browse sectionals but their actual store is a bit tiny (but they can order you furniture/customize order ect.) upon looking in their clearance section downstairs I found a pretty slick coffee table marked down $1278 dollars ?? So I snagged a really cool coffee table for the price I would have paid at Walmart or IKEA which was plan A after the sectional purchase. Secondly, I arranged the coffee table to be delivered. I live up 4 sets of stairs, guilt is already setting in. I tell Todd the delivery guy (who conveniently is available to reach by text) that I live in a somewhat non ideal location for moving stuff. He says no problem and when he gets to my place he had a guy with him so I only had to open doors. I was already going to tip because of the stairs but they made it look so easy! Me and friends practically died moving couches up those bad boy stairs. But here's the kicker, THEY DENIED MY TIP, SAYING IT WAS INCLUDED WITH THE PURCHASE. My super discounted purchase! Great business, great people. Only negative side is I will always feel guilty I didn't convince them to take the tip!

A quaint furniture store that offers window treatments, custom orders and free design services in…read moredowntown Monticello. The store serves all of Champaign and Piatt counties as well as beyond. While I always prefer to give my business to local operators, I really had no choice but to go outside the area to get skillful interior design and furniture. The owner is charming and seems to have good taste, BUT, she suffers from poor follow-through and makes promises she apparently has no intention of delivering on. There is nothing more frustrating than needing to get a project wrapped up and waiting for weeks upon weeks for answers or design proposals. Spend your money in Indianapolis, Chicago, or St. Louis where companies deliver on their promises and actually work for their money.

I have used The Handyman for years. I do not believe there is anything they cannot do to repair or…read morerenovate your home. They do my honey-do list, they built me a cedar fence, made an arbor from a picture I showed them on Pinterest and painted my deck. I have them on speed dial. Installing wood floors is next!

I took my sewing machine here once and it was fixed well and in a timely manner. I haven't had…read morevacuum cleaners worked on here. The service was good but I could really do without all the religious quotes and scripture. Personally, that makes me feel very uncomfortable. It's fine to have religion, but please keep it to yourself and out of the business world.

I recently went in to purchase a vacuum cleaner from Mr. Byrd. Right away he let me know that he…read moreprides himself on service and may find that he doesn't have the lowest prices. He asked a couple of questions regarding my nneeds and my price point and found a perfect vacuum. Sure it's not a Dyson but I paid less for a quality vacuum that wasn't made with a lot of plastic parts. Mr. Byrd showed me how to clean the vacuum and which parts were important to take care of. You can tell Mr. Byrd really cares about providing the best service possible. He was super friendly and very knowledgeable about his products. I'm saving up to buy one of the made in USA vacuums! Don't see too many of those anymore!! Also if you (or anyone you know) has severe allergies he had some incredible German made Miel vacuums. Those are real beauties!