I love this place. But I don't take my dogs for grooming. I use their self wash. They supply…read moreeverything including tooth brushes, things to clean their ears, and brushes, even after bath treats. . Everything is always clean and ready to go. Great rewards program too, every 5th wash is free. Highly recommend

I walked in with my dog at 6:20pm on a Friday and they close at 7:00. The place was empty with a…read morewoman grooming a dog and another sitting behind the front desk. I wanted to do self wash which normally takes me less than 10 minutes elsewhere. The employees told me it would take too long for me to wash my dog and for them to clean up afterwards and they told me they stop taking appointments at a time they couldn't come up with because they were clearly lying. They must've wanted to leave by 7:00 or earlier is my guess and my business was about to be in their way. They do not care about customers. I will NOT go back to this place again. *Btw, I rarely review businesses but this experience was worthy of a bad one.

Marta is the absolute best! We tried a lot of different spots in the area before finding her and…read moreI'm so grateful we found her. The amount of care and attention she shows our dog is above and beyond. She truly loves each and every dog that she grooms. Thank you for being so amazing!

The Doodle Whisperer!! I've never met a more caring dog groomer. She loves animals and treats your…read morepet like they're her own. We've been to at least 5 other groomers before Personal Touch and none come close to Marta! We have a Golden Doodle and she's the only groomer I've met that knows how to properly groom a doodle. 10/10!

She made my babies so pretty and they liked her a lot I am…read moreso happy I found really good groomer like her also she really loves dogs I can feel it

She always does an amazing job with our pups! They smell very fresh and got their booty roundedread more

I used to be a regular at PetSmart and someone told me about this place I love it. I've taken my…read moredog twice they are fast and efficient they do a very good job. My pup comes home smelling amazing! I am now a regular customer.

The staff knows my pup and they are kind. I like how I can drop him off for a full grooming and…read morethey are expeditious. It makes me feel good as a pet owner to know he's being taken care of and not sitting in a cage for hours. I appreciate the work Pet Wash does and how nice his haircut turns out.

I really had high hopes for this place. Good location, nice website and even puppy practice…read moregrooming services. Unfortunately and sadly my experience was not good and I won't be returning. 3 hours is a long time for a 12 week old puppy first off to be at the grooming salon. In addition, when I picked him up, they just let him out of the backroom to roam, I had to ask where his collar and leash were, then she couldn't get the collar on, so I stepped in and put on his buckle collar. He was visibly stressed and overwhelmed. I asked if anyone had taken him out in the 3 hrs, no one knew. So I ran him out, he did both businesses. I went back in and asked another question while I paid about the service, again no one knew who did what. Cut wasn't too bad. Not the worst, not the best. I also asked if on the next one we could shorten the time and services and they said no, so I am going to try somewhere else sadly.

Dog injured at this place during a hair cut. My dog has been acting sad since we picked her up…read more Turns out there is a swollen bump on her forehead with scab on it, probably due to cutting too deep or getting pulled too hard. The wound is still pretty fresh and sensitive to touch. Called to ask what happened but they just straight up claimed it didn't happen at their place, no apology or anything. I would have taken an apology, but they just brought out this "it's-your-words-against-mine-what-can-you-do" attitude. Stay away from this place. UPDATE: For full context, we dropped our dog at 9:00AM at the place and picked her up at 3:30PM, for a total of 6.5 hours. The owner is claiming that the wound does not look "fresh" enough to be caused by them. With a 6.5 hour window, I am not sure how "fresh" the wound have to be in order for the owner to start taking responsibilities. I know for a fact this happened at the business. Readers use your judgement.

Our Doodle and our Maltese both love Jessica. she gives the…read moreadorable cuts and they grow out nicely too in betw

They took the best care of my baby and she alway looks beautiful. Thanks Kristi's!!!!!read more

Our dog Elon had a full groom on Nov 1st in Issaquah. It's been raining and muddy for so long and…read moreElon is smelling not so good. We were in Edmonds and out of blue searched for dog grooming and landed me Hippy Hounds and it's 7 mins drive from us! I called to see if we can get in for shampoo and tidy up. I was told we will be on the waitlist for next day. Sure enough. Sat morning around 9:30 was told to come in if we still want to have it done. YES! We got in and staff were all very friendly and accommodating. The place were so busy with dogs been groomed and there were also self wash area. It was well orchestrated business. I liked Elon came out all fresh and soft. I know washing and grooming dogs are not easy and simple which I've done it on Elon for few years which took me all day and we both ended up exhausted. I appreciate groomers knows what they are doing and keep the dogs happy. I like how Elon looks after his grooming and Elon knows he looks great too lol. Next time we are back in Edmonds will come visit Hippy Hounds again. Thank you for accommodating us on such short notice!

Great service. I'm so happy they were able to give Sasha a wonderful nail trim (much needed). They…read morehave great hours and always very helpful, happy and considerate. This is our favorite place to come for grooming. The only place Sasha doesn't bark or longe. Sasha is starting to enjoy the pampering. I'm so happy the people who work here care so much for dogs . They deserve recognition for all they do! Very caring. I'm happy they are here. Thanks again for getting Sasha in/out so quickly! You are all awesome the entire team of people. I think I enjoy coming more than Sasha lol. Her nail trim is beautiful. Black nails lol. She's so happy she has her paws back to a great walking and running style. No more sounding like high heel shoes when she walks . I'm sure it feels like slippers lol. By the way, Parking is great. Ample parking Good in/out of the parking lot, near the corner. Very large inside (two sides). Always clean. They have a place for washing. Grooming haircuts and of course treats. You can purchase shampoos etc. I highly recommend this grooming facility over all others . Yeah. TIL next time.

We take our dogs here for grooming and have been happy each time they come home looking great. They…read morehave pretty good availability so it's not hard to get an appointment which is great compared to other nearby grooming places. One of our dogs is very high anxiety when it comes to groomers and they've had no issues with him here, which is amazing. We haven't been able to get his nails trimmed anywhere else because he freaks out too much but the groomers here are magical and get it done each time. It's a bit pricey but worth it to know our dogs are well taken care of. They also come back so handsome each time!

It's been hard for us to find a groomer that is readily available, affordable, and does a good job…read more This place is exactly what we were looking for! All the staff members are extremely friendly, our dog comes home looking great and not at all traumatized by the experience.

Dorothy has spoiled our fur babies for many years. After they both passed it was a while till we…read moregot new ones and we wouldn't trust them with anyone else

Dorothy loves the dogs and is super sweet. The only reason for the low review is because she still…read morehas not responded to get my pups in for grooming after several text messages. I felt ghosted and like she did not value me as a client, especially after asking to borrow money from me.

My Mom has a dog that is almost 20 years old, yep 20. She has had such a tough time transporting…read morethe dog to the groomers, she dreaded it every time. As I was searching for groomers that come to your home, I saw an review by my fellow Elite, Chelsea. The application process was a little lengthy but nothing out of the ordinary. Our groomer was Bryan, who showed up on schedule. Bryan took his time for her dog to get comfortable with him. He took time to evaluate what the dog needed. He was very careful and did a great job at a price that was less than the other groomers were charging. Hydrodog Bert is now on her speed dial when it is time for the next time. If anyone wants a groomers who you can trust, this is the service you need to call.

We had an amazing experience with Nico! Our puppy has never had a professional groom before, is…read morevery nervous, and can be reactive. Nico was great with him, and he left his bath looking very handsome in his new bandana. Nico said our guy did great and was only hesitant at first. We appreciated the little paw trim and sanitary trim. He was cleaned well, and had a great furminator experience, we've noticed less shedding overall. Will absolutely be booking again!