As a new customer to Lush, I was first introduced by a friend at the Queen St. location. I was really excited to buy my first lush products. I came into the Pickering location last week, and spoke directly to the manager, and asked to try some samples while also buying products (spent over $60). I was excited to spread the word among more friends and family, and asked for samples for friends-- which other locations apparently have not given any issues over. When I came back today, I was referred to as the "sample girl" (however I did purchase products-- I would feel guilty asking for samples if I have not purchased anything from before). I could sense the manager was reluctant to provide samples, which looking back I feel bad for even asking. The manager asked me to be "honest" with her (which I felt I was, by asking for samples for my mom)-- I honestly did just want to introduce my friends and family to it, and had provided them with samples last week. When I thanked her and paid a compliment, she told me "I see through your compliments"-- and was very passive aggressive. I understand there might be customers who ask for samples and don't pay for products but I spent over $60 last week. The products are great, and I'm sure this is a huge misunderstanding but I do not feel comfortable coming back to the Pickering location. read more