I made an appointment for skin tag removal at derma spa. The…read morePrice was highly reasonable and everyone from the secretary to the doctor was very friendly and welcoming. My appointment was at noon and they saw me at 11:55. No waiting. The office is very nicely decorated and very clean. The doctor I saw was very polite and kind and she explained the procedure and possible complications very precisely. I felt very comfortable at derma spa and it was my best doctor/patient experience ever in the GTA. I highly recommend derma Spa for their excellent service and friendly and welcoming atmosphere. 5/5

This review was from a long time ago, even before COVID (2-3 years ago). I went there with my…read moremother to get my face looked at and long story short my mom bought an eye cream that was EXPIRED and already open. We showed the lady in the front and she switched it for a new one which is good for my mom. However, I bought this three step skin care and I realized too late that the pump for the moisturizer was broken. Im posting this now because I want to get my face looked at again and I remembered this place but decided to look at another. The ladies are all nice, I just didn't get lucky I guess.

Staff are very knowledgeable and friendly. They explain everything and no hidden surprises or…read moreextra charges. it is a very clean environment and accommodating. I have been using their services for 4 years now and I highly recommend them.

Had a great IPL treatment and my face looks amazing ! highly recommendread more

I have got multiple sessions done here including dermaplaning, chemical peels, gold glow facial. My…read moreface was filled with multiple acne scars which are almost negligible now . The ambience and aura is perfect to relax and it gives the best med spa experience. I will always recommend my friends and family to visit dermaPro care aesthetics.

From the owner: Certified Medical Esthetician Microneedling | Hydrafacials…read more| Chemical Peels | BB Glow | Zena Peel | Dermaplaning | Microdermabrasion | Teeth Whitening

I had a pretty negative experience from a recent visit to Sephora…read more I was doing a return and a buyback of a perfume that we purchased at another location We got a Visa gift card as a gift and instead wanted to use that to purchase the perfume and get money back to our bank account That part went fine However it was when I was shopping further and looking to buy a cream for myself Now I know staff are there to be helpful and she was trying to be nice saying how if we purchase a fragrance we'd get four times the points which wasn't done on the repurchase And just before doing the transaction I told her that we did this on a Visa gift card and she said ...oh yah..:shouldn't be a problem...well it was a problem....the gift card didn't reload after doing the refund...I couldn't buy back the perfume with the gift card again....another staff member said that it usually takes 7-10 business days for the money to back on the card....so I ended up walking out without the perfume or the cream So disappointed and frustrating I think I will likely be going to the Pickering or Oshawa locations from now on

I had the worst experience today at this location…read more This is a lesson in staff being a bit too over helpful and chasing a commission We had just completed a refund and purchased back a perfume using a prepaid Visa card My wife was looking for something else in the store when we were being assisted by our one of their salespeople She then mentioned how there was some points promotion on fragrances that wasn't applied after we repurchased the perfume that wasn't applied and she could redo the transaction again with my wife's purchase of the cream she was about to buy Unfortunately our young lady wasn't up to snuff on her prepaid Visa card knowledge and when she again did the refund to our card and tried to do it again....it didn't take and somebody with that knowledge educated her that it takes 5-10 business days....so we walked out of there with no perfume and no cream and now we have to wait....hoping that they will still have that perfume and size.....we got nothing and she got nothing Last time I am shopping at that location

I signed up for a $3000 Package treatment plan to tighten upper arms and lower abdomen. I signed…read moreall the necessary paper work..info, medical. On DECEMBER 29 my FIFTH APPOINTMENT I arrived for my appointment at 1.30 and was denied service. Instead they wanted me to redo all the paperwork I told them there were no changes, didn't have my glasses with me nor my list of medications. I could see in red print that it was for NEW CUSTOMERS and also a list of treatments I might be interested in. I offered to fill out although not necessary as I only had a couple more sessions...left THEY INSISTED THAT IF I COULD NOT FILL OUT I WOULDN'T RECEIVE TREATMENT. Further as I became annoyed they offered a print out and quiet room to accomplish the request.Later in a text message, I was told it was a consultation appointment. I did not need consultation...I WANTED WHAT I PAID FIRST...AS INEFFECTIVE AS IT IS TURNING OUT TO BE. Since I have been denied service on a paid for service I am requesting my money back...on services not rendered $1277.31 They wasted my time and so I will not be returning nor wish to debate/ mediate the situation further. I sent a letter to their email site customer care....and received a response saying send to patient care which I did attention officer manager. Additionally they advise that services are...non refundable. However if they refuse or can not provide services,,,which I was told then monies have to be returned. In my opinion this was a HARD CORE PLOY to get you to sign up for something else while they have a captive audience.

I come here mostly for DP4 treatments to treat acne and acne scarring. Facilities are always clean…read more Appointments are super easy to make or reschedule - you can always get a hold of someone. Staff are very professional and they have great prices for the services they provide. I appreciate the pre and post care reminders as well as the appointment reminders. Very helpful cause I'm forgetful. I think it's pretty cool that you can get treatments at other locations too, although I haven't visited the other locations yet. I personally request to only have Eman do my treatments, cause she's the best! Super knowledgeable, thorough with the treatments, and so kind. She always remembers details. Highly recommend!

Great staff, great experience, and an even better hair cut. I've been going to William for a long…read moretime now and it's always been a pleasant experience with a calm yet lively atmosphere.

So, I'm from Virginia and was in town visiting relatives in Scarborough for Christmas. I wanted to…read moreget massages for my wife, sister-in-law, and mother-in-law and had no idea where to take them. I found tons of spas in downtown Toronto using Google, but wanted to find something closer. Saw the sign for this place as I was driving along Kingston and decided to drop in. Oh how lucky I was! I was greeted right away by the owner (William) and I booked 3 appointments. Sis-in-law and wife opted for facials instead of massages. They raved about the service and have been looking for a place exactly like this (superior quality of the procedure and extractions)! In the DC area, we've had no luck... Every spa/salon we've tried only performed minor extractions (not worth the price of the facial). My wife also decided to get a haircut while she was waiting for her facial. She told me that she got one of the best haircuts she's ever received! She said William was awesome and now her hair has more volume and the style is better suited to her hair's natural curliness. My brother-in-law and I were so impressed that we both decided to get haircuts as well. Our stylist, Karelia, was A-W-E-S-O-M-E! Started off with a relaxing scalp massage and then got one of THE BEST haircuts in my 38 years of life! I have a stubborn cowlick that she addressed and she even trimmed my caveman eyebrows LOL. Seriously though, now i'm pissed because I have yet to find a place like this in my area. Great positive energy from the owner and all the employees of this establishment. I'm really glad that I randomly walked into this place! Oh, and we're bringing my father-in-law here tomorrow as well :)

I'm sorry, but it's a no from me. The pedicure I received left a lot to be desired…read more To start, the soapy foot bath was tepid at best. My nails were not filed evenly and some are strangely angled and not even filed straight. Very little was done to smooth the heels of my feet and they we left rather rough. I'm also not a fan of metal scrappers being used for exfoliating. The polish was thick and gloopy and it left little bubbles and a strange looking texture on my nails. There was quite a bit of nail polish left on my skin which I had to clean off once I got home. There was no tissue wrapped between my toes to keep them apart and the polish was applied before putting my flip flops on so putting them on after only ruined what had been done to that point. The second coat of polish was more to fix the mess that putting on the flip flops made. The outcome defeated the purpose of getting a pedicure. I'll have to take it off and redo it myself before stepping out in sandals. The calf massage was nice though. Live and learn.

Such a calm peaceful nail salon. The women there always do an amazing job and are so gentle. The…read morenews is always playing and it is never too busy. Very relaxing nail salon, definitely recommend!

Thanks for threading our eyebrows! It was quick and you did a great job! The spa was very cute…read moreand clean!

Quick, efficient and relatively inexpensive! They are really knowledgeable and listened to my…read morerequests of not threading too thin.

It was my first time here. Kerry did my brothers mani pedi. She did great quality work just like…read moreshe would for anyone else, and as he has some difficulty moving and getting up, she helped him sit down and get up safely and even put on his sock and shoes for him which I really respected. She also put his jacket on for him.. I was happy with the quality of work and I highly recommend this place.

Not a great first experience, technician (didn't have a name badge on), did not seem experienced…read more Worst quality fill I've ever had, had to clean up so much product under my nails when I got home. Biogel is uneven and not shaped well. Technician refused to do a white ombré, said my nails were too short...that's exactly why I get ombré, as it doesn't matter how long or short the nails are!

Went here for the first time for eyebrow and upper lip threading and enjoyed my experience! Booking…read morean appointment was super easy as Nita is very responsive. She even has an automated text reminder for your appointment. Because of covid, my eyebrows were really grown out and didn't have much shape. In addition, I had previously done microblading but didn't like the shape anymore as I felt it was a little uneven. I mentioned this to Nita and asked her to shape it so it was more even. That's pretty much all I told her and my eyebrows turned out great! They were the perfect thickness and she managed to make them look super even. So happy with how they turned out! I did my upper lip as well, which I've never done before. She was patient in explaining what to do so she could thread it properly. You can tell she had a lot of experience (19 years to be exact)! My appointment was pretty quick. I was in and out within 15mins. This is a home-based business, so that's something to keep in mind. Her prices are very reasonable. Eyebrow threading was $5 and upper lip threading was $3. Overall, very happy with my experience and will be coming back. Thanks, Nita!

I have been using her services like eyebrows threading for two years now. She is super quick. No…read moreissues when it comes to quickness. The price is reasonable. Vibe is in a basement so can't except much. However she does the work perfectly. Only drawback is no online booking. You hav to text her or call her to book appointments!