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    SEPHORA

    2.3 (6 reviews)
    Open 10:00 am - 6:00 pm
    Updated 1 week ago

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    Skin Vitality Medical Clinic Ajax - Front Desk

    Skin Vitality Medical Clinic Ajax

    (38 reviews)

    $$$

    I come here mostly for DP4 treatments to treat acne and acne scarring. Facilities are always clean…read more Appointments are super easy to make or reschedule - you can always get a hold of someone. Staff are very professional and they have great prices for the services they provide. I appreciate the pre and post care reminders as well as the appointment reminders. Very helpful cause I'm forgetful. I think it's pretty cool that you can get treatments at other locations too, although I haven't visited the other locations yet. I personally request to only have Eman do my treatments, cause she's the best! Super knowledgeable, thorough with the treatments, and so kind. She always remembers details. Highly recommend!

    I signed up for a $3000 Package treatment plan to tighten upper arms and lower abdomen. I signed…read moreall the necessary paper work..info, medical. On DECEMBER 29 my FIFTH APPOINTMENT I arrived for my appointment at 1.30 and was denied service. Instead they wanted me to redo all the paperwork I told them there were no changes, didn't have my glasses with me nor my list of medications. I could see in red print that it was for NEW CUSTOMERS and also a list of treatments I might be interested in. I offered to fill out although not necessary as I only had a couple more sessions...left THEY INSISTED THAT IF I COULD NOT FILL OUT I WOULDN'T RECEIVE TREATMENT. Further as I became annoyed they offered a print out and quiet room to accomplish the request.Later in a text message, I was told it was a consultation appointment. I did not need consultation...I WANTED WHAT I PAID FIRST...AS INEFFECTIVE AS IT IS TURNING OUT TO BE. Since I have been denied service on a paid for service I am requesting my money back...on services not rendered $1277.31 They wasted my time and so I will not be returning nor wish to debate/ mediate the situation further. I sent a letter to their email site customer care....and received a response saying send to patient care which I did attention officer manager. Additionally they advise that services are...non refundable. However if they refuse or can not provide services,,,which I was told then monies have to be returned. In my opinion this was a HARD CORE PLOY to get you to sign up for something else while they have a captive audience.

    SEPHORA - cosmetics - Updated May 2026

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