Had a Brazilian wax there last week. The next day, after letting my rage, embarrassment and pain settle, my friends and I laughed in disbelief at what a nightmare it was.
First, the good:
- efficient front desk, courteous customer service, friendly.
- Radio blared distractions like "More than a Feeling" and "Born in the USA".
The Bad:
- When I asked her if there was a chance for me to "clean myself and freshen up" (it was a hot and humid day and I'd been cycling), she showed me to the public washroom, which had no showers.
- Didn't give me privacy to get undressed, she gestured to have me put my clothes on the floor.
- Wax too hot, didn't turn down temperature upon request.
- Throughout, just before ripping the strip of wax off, she would always count down "1.....2.....3!!" which added sweaty, muscle-spasming suspense to the overall stress.
- Waxed in tiny strips, aggravating the same inflamed area of skin several times in a row (didn't alternate areas).
- Double dipped into hot wax throughout.
- Didn't sound very experienced: diagnosed my hair as being "difficult" because I shave all the time, when in fact I never do.
- When I couldn't stand the burning pain any longer and requested to take a break (I have never had to do that before) she told me the pain I'm experiencing is "nothing". While lying stark naked in front of her, she proceeded to give me a detailed account of her two casarean sections while modeling the cutting of scalpels and sewing of the wounds on my OWN body.
- Finally I mustered up the guts to tell her to stop altogether, halfway through the procedure. It was simply unbearable.
- I sat upright, and noticed my entire vagina was aflame and covered in sticky remnants of wax. She doused me in baby oil and proceeded to pick it off bit by bit with her, thankfully gloved, finger. She rubbed my clitoris alone for a good 20 seconds. It was one of the most uncomfortable experiences I've ever lived through.
- Took a while, and the help of a bleach-handed hairdresser for my esthetician, Nancy, to figure out the debit machine. She must have been new there. Which leads me to believe that the (male) owner doesn't put enough care into hiring sufficiently experienced or educated estheticians to wax his customers' genitalia.
- It took 4 days for the irritation on the waxed area to pass. Most of my pores were bloody after the appointment. There were stray hairs left over on the "waxed" area. To top it off, it hurt too much to shower after (I took 2 Advil extra strengths before the appointment).
In hindsight, I feel pretty bad for Nancy, who I can tell neither enjoys her job nor is proficient at it. I can also see how I had bad judgement throughout this process, and should have clued in to the various red flags while it was happening.
This is my first ever review, I had to speak up, albeit semi-anonymously. Save your sanity and your vagina. Do not go there. read more
