Can't believe I never reviewed Lush yet. The staff here are the best! The store looks amazing with the re-brand and I always find what I need here.
I've been in quite a few times and brought up concerns from dry skin on the face to oily hair issues to simply wanting something new for fun. Each time, the staff not only give me a little education on what's going in the products and why, but they really ask questions to understand what's going to suit me. I could be totally ready to buy something but if they think that's not going to work well for me, they're not afraid to just let me know.
The staff here really care and they love their jobs. The conversations I have each visit are amazing! Brandon taught me about using toner and putting on my facial creams while it's still moist and he's honestly saved my skin. Meanwhile Fran, Francesca, Sam, Roza and Hanna have helped me with finding the right body cleansers, facial cleansers and hair products. Throughout the past year, with their help, I've been able to find products that actually work for me long term and don't upset my skin with the changing seasons. Also, I am so proud to say that I can officially go DAYS without washing my hair and it doesn't look gross at all. No Drought is a life saver.
Recently met new staff, Renee, and she really makes a great addition to the team. Awesome customer service, amazing bubbly attitude, and she taught me something new within literally two minutes of chatting so I can be a smarter consumer.
People complain the prices are high, but you know exactly what's in each product and you know it's all natural and safe. (Watch the how its made videos they post). Plus, a little goes such a long way that to me, replacing a bunch of my current products with LUSH actually saves me money in the long run. I don't need much and because so many of the products are repairing, I'm able to really find long term solutions.
Thank you to this team for their amazing work and helping me feel confident in my own skin. You guys rock! read more