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    Lush

    4.6 (62 reviews)
    Open 12:00 pm - 6:00 PM

    Lush Photos

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    Reviews With Photos

    Face soap
    Diedre R.

    One thing I'm gonna do is visit any Lush store I pass by. I was in Orlando during a trade show and this location is located inside the mall at the Florida Hotel & Conference Center. I always have a Lush gift card because I request them for Christmas, Mother Day, birthdays, any occasion, so I was happy to go in and smell some familiar items and try some new ones. Lush care has figured out how to do self-care very well. The soap and bath bombs are intoxicating and the staff is super friendly and able to explain why a product works for you. I'm not saying this from experience, but if you have a known allergy, I'd say keep in mind these are handmade products and could easily contain some type of allergen. If you need to give your feet some loving care, I recommend the pink peppermint foot lotion. It just soothes and relaxes tired feet and I'm here to tell you after walking around a trade show and hotel mall for an entire day. Your feet want to be treated to this foot lotion. I prefer the shower gels and bubble bars over the bath bombs, but truly there is no way to go wrong here.

    Packaging
    Stephen M.

    Let's call this preliminary review at this point. One of my kid has a lot of allergies with products and ran across this place at the mall and gave it a try. They've been using quite a few of their products and have had very good luck with them. I've always had some problems with what I had been told was dandruff but apparently it is just really dry skin. I have also been looking for some products to take care of my beard and the ones that I found online aren't available in this country. When we walked in I did notice an immediate sense of all the products they had from the smell but it wasn't as off-putting as most places. I myself have trouble with perfumes. The products I checked out here didn't cause me any issues. I spent a little time chatting with one of the associates and we came up with a couple of items for me to try. They also gave me a couple of free samples of some other items that they felt might also help in conjunction with the ones I was buying. The prices here are not cheap but for the quality of the products and how they are made they are actually quite reasonable. I brought home the products I got and I tried them all out. I have to say that on the first usage I was very happy with the result but I won't pass judgment fully until I've used them for a little bit and been back to see if these are the best ones for me or if I should change and try something different. Overall I have to say I'm very happy at this point and I hope I stay that way. I know that my kid has been doing very well with their products for several months. I will definitely be back for more of their products.

    Bubble Bar
    Melissa B.

    Lush Cosmetics offers great products for everyone. I love that they use fresh ingredients in their handmade products. It's always fun browsing the selection of soaps and bath bombs and lush offers so many great options for gift giving. Their Snow Fairy scent that comes out around the holidays is perfect for the tweens/teens in your life!

    Woo hoo!
    Nancee M.

    LUSH is my newest addiction. I love the fact that everything is Cruelty free and natural. There are so many fantastic products and I have only tried a few so far. My favorite thing is that they offer samples to try at home to make sure it is a product you want to use. The employees are so knowledgeable and really can help you find the product that is just right for you. I feel so pampered when I leave and valued as a customer. I look forward to my next trip to pamper myself! Happy Shopping!

    Laura G.

    I've been a huge fan of Lush products for years. Lush Ocean Salt Face and Body has been my top favorite item forever. It's always on my list and I always highly recommend it. Lush sells great products for men, children and women. They will give out tiny samples of their products if you are not sure which products are better for you. I love their bath bombs, masks, lotions and bars of soap. They are so gentle on the skin and feel good. There seem to always be gifts sets and kits for sale but I prefer to mix and match my own products. They also make cosmetics but I have never used them.

    Ashley I.

    I love coming to this lush to find an amazing array of fresh, fragrant body items. This location is always clean, with a beautiful presentation. More importantly the customer service here is on point. I took my twin here for the first time and she loved everything and couldn't get over the great smells. We were lucky enough to come here during a bath bomb demonstration so she could see how it works. I'm already a huge bath bomb fan but it was great for new comers like my sis. They were doing this jelly bath bomb and I love how enthusiastic the lush employee was and how they really got us all to put our hands in it. This location has just about everything you can think of face scrubs, bath bombs, soap bars, hair stuff, makeup and it's all organic/natural. If your looking for something specific for your skin type or needs be sure to ask a sales associate. They're so knowledgeable.

    2 samples for my sore feet and blisters
    Allison U.

    On my way to The Dining area I saw Lush and thought to go in to get a bath bomb... I walked in feet sore and muscles sore and asked for a bathbomb for my sore muscles. I was recommended 2 of them. I chose the one that had Eucalyptus in it. Bright blue with pink and yellow. It smelled great! I got to the register and the cashier was SO sweet. She complimented me on my HP Starry night mask. She had a Starry Night Mask on too! Awesome! She also saw I had a Minnie mouse backpack and a HP top. " Both parks?" she asked. "Yes," I told her and told her how my feet were so sore and blistering and that I left my friends at Universal to come back early. She gave me two samples! One for my sore feet and muscles. And one for my blisters. I wanted to cry she was so sweet. You can be sure when I come back I'm buying full products of the samples. They feel heavenly on my feet. Thank you so so much!.

    Stacy F.

    Bath bombs, hand made soaps, shampoos and conditioners, lotions, face masks, and so much more! If you like to "treat yo self' this place is definitely a must stop. My personal fave are the bath bombs. I love to grab a couple and keep 'em by the tub so that I can use them when I have some soreness from the gym, or a day at work that means I need a hot bath and a glass of wine to unwind. I recommend the butter ball if you want extra soft skin. I have some allergies that make it difficult to enjoy some bath / body products. This place makes that easy, cause they know exactly what's going into their products. You can ask for assistance with finding the ingredients if it's a bath bomb or other item that doesn't have a label directly on it. Overall: A Treat yo self!

    Love their newsletter now. I remember when it was in a newspaper format.
    Lisa C.

    I normally don't write reviews after the first visit to anywhere but I'll do it if I'm given good enough reason to. OMG!!! Bruce is the truth! From the moment I walked in the door and was greeted by him he made me remember why I fell in LOVE with Lush in the first place. His customer service, his knowledge about the products, his willingness to help me find the mask that fits my facial needs at this moment where impeccable. He took his time taking me to the different sections of the store explaining things like why Lush is famous for its freshly handmade vegan products. He even gave me a little insight on one of the founders who is a trained Trichologist (a person who studies the health of hair, and scalp). I mentioned to Bruce that I had been interested in using the Hanna hair dye but heard how messy it was. He didn't sugar coat it and was very upfront and honest and agreed that it is very messy but if you want a healthy alternative to dyeing your hair Hanna is worth the try. He reminded me how it coats the hair instead of striping the hair follicles to deposit the color. He also demonstrated two different masks on my forearm and took his time to massage them in really good so that I could get a sense of what it would feel like on my face. I really, really appreciated that because I'm so serious when it comes to trying new products on my face. Then he took me over to the sink and washed it off to let me see and feel the difference of each side which definitely gave me a better sense of the one to buy. I'm very happy with the time and the care he took with me. He made my experience worth the visit. I only went in for a lip balm and now I have a fabulous mask to try.

    Nice deep store
    Kanchan B.

    So first of all, I want to shout out two things specific to this store, that were really outstanding and earned them the 5 star review from me: 1) Great service: Mum and I were in a time crunch and the bloke who take care of us was so super patient - esp when mum asked him a gazillions questions while I kept muttering in the background that we are in a time crunch to go pick my brother from the airport. He didnt let my mutterings unfaze him and made sure mum got to try a sample of everything she wanted and did a fabulous job of taking care of her needs 2) Great size of sample jars: In the end, mum was unsure if she wanted to get Charity Pot or Helping Hands. Not a problem, said the bloke and then followed them up by telling her he would give her both samples, and then she could try at home and decided which one she liked more. I've seen their samples sizes before and I reckon they were a bit of a joke, but the size of the sample pot here was super generous and lasted mum almost a whole week and she then went back and decided to get the Charity Pot because it suited her more. Loved how great the Customer Service was here and because of that, mum and I are going to make this "our" go-to Lush Store! Yelp 161/2017

    Chanele S.

    Lush has some of the best customer service hands down! Everyone is soooo nice and willing to listen and help. And their products...amazing ! I just grabbed some new face masks and bath bombs !

    Halloween bath bombs
    Jenna P.

    I absolutely love everything from Lush! I'm like a kid in a candy store when I come in. My go-to are usually the bath bombs and the face masks (especially the cosmetic warrior as it helps with my trouble skin). I'm a sucker for their seasonal selections and love how they switch it up with new options such as this years pumpkin spice bath bomb! Such a wonderful company to help several organizations, 100% vegetarian and never tests on animals!

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    3 months ago

    Very Nice place! Staff was super attentive and helpful! Loved the Variety of items to buy as well!

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    Ask the Community - Lush

    Review Highlights - Lush

    I have been a huge fan of Lush for years, and I always stop by this location when visiting The Florida Mall.

    Mentioned in 9 reviews

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    Lush - cosmetics - Updated May 2026

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