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    Lush Cryospa

    5.0 (1 review)
    Closed • 9:30 am - 5:00 pm

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    7 months ago

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    Reno Massage & Reflexology

    Reno Massage & Reflexology

    4.0(229 reviews)
    17.7 km
    •$$

    I am beyond disgusted with the way my 75 year old mother was treated at Reno Massage and…read moreReflexology. Yesterday, when I called to schedule an appointment, I told them my mother was 75 years old. I was told they could not give her a massage because she was "too old." They had never seen her, never asked about her medical history, and never asked whether she had medical clearance. They simply refused based on her age. I told them my mother is healthy and that her age alone should not determine whether she could receive a massage. Today, they agreed to see her. Before the massage even started, my mother burped once. The staff immediately said that if she was "ill," we would have to pay for the full hour. I explained that she was not sick. She had simply burped. Less than 10 minutes into the massage, the therapist stopped the massage and claimed my mother was ill. I immediately asked my mother how she felt, and she told me she felt perfectly fine and wanted to continue the massage. I told the therapist that my mother was not sick and wanted to finish the appointment. The therapist refused and walked away. The therapist repeatedly claimed there was something wrong with my mother's nose. There is absolutely nothing wrong with my mother's nose, and my mother was not ill. When I asked both the receptionist and the massage therapist for their names, they refused to identify themselves. I requested their names multiple times, and they still refused. Their refusal can be verified by the business's security cameras. I then photographed the massage licenses displayed at the business to identify the employees involved because they would not provide their names when asked. The names displayed were Chunfang Wu and Yuqi Li. What was just as upsetting as the treatment itself was the complete lack of customer service and accountability. When a customer has a legitimate concern, refusing to identify yourself, refusing to answer questions, and simply walking away is unacceptable. My mother was humiliated and treated with a complete lack of dignity and respect. She was denied service yesterday because they said she was "too old," and today her massage was abruptly ended even though she repeatedly said she felt perfectly well and wanted to continue. This experience was unprofessional, disrespectful, and deeply upsetting. No customer, especially a 75 year old woman, should be judged solely because of her age, embarrassed over a single burp, or have a massage terminated despite repeatedly stating she felt fine. I will never return to this business, and I cannot recommend it to anyone. Everyone hid to avoid giving me their name. With this type of unprofessionalism and lack of customer service this business is doomed to go out of business soon.

    This place is has great massages, cupping is magical, and they've helped me out a lot when I messed…read moreup my back and needed help asap. It's modest but in a good way.

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    Reno Massage & Reflexology
    Reno Massage & Reflexology
    Reno Massage & Reflexology

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    Ang Thai Massage NVMT 7084

    Ang Thai Massage NVMT 7084

    4.9(36 reviews)
    17.6 km
    •$$

    The most authentic Thai massage I've had in Reno, matching Bay Area expectations. She's getting…read morepretty busy, though, so it's best to schedule a week ahead. (Or leave her to me! :-) She's working out of Tik's studio now, so if you have trouble getting through on the number on this listing (which you probably will), try the various numbers for Massage by Tik and be persistent.

    O...M...F...G... Ang Thai massage at 505 Arlington ave…read moresuite 202 is the place to Beeeee! I cannot explain to you how amazing Thai massage is. I have never had a Thai massage, but I will now never get a regular massage in my life. From various massage techniques to various stretches, it is the most amazing experience that anyone that has sore muscles and holds their tension and stress in their muscles. She did these amazing moves to where she steps on the back of your thighs and uses her body weight to massage your legs and your back. Please don't be afraid of the stepping on your thighs because it's amazing how much pressure your body really needs for such big muscle groups. I workout regularly and my trainer gets a massage every month, and now I know why she does. It just doesn't help you relax, but helps your muscles recover and clears your mind. It gets your body so flexible to where you feel you can do anything at your next workout or adventure. Wow!!! That's all I can say is, wow! I made another appt for next month and I cannot wait. She is amazing. A true talent when it comes to the knowledge she has to every pressure point, muscles group etc. I am a forever customer now. Thanks to my husband and thanks to Yelp for helping my husband find such an amazing place.

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    Ang Thai Massage NVMT 7084
    Ang Thai Massage NVMT 7084
    Ang Thai Massage NVMT 7084

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    Dolce Vita Wellness & Medical Spa

    Dolce Vita Wellness & Medical Spa

    4.4(453 reviews)
    15.6 km
    •$$$

    Another treatment today! I bought a series of Rf…read moreMicroneedling and Lase MD. Meagan numbed my face and then I relaxed in the Ocean Room until it was time for my procedures! I just closed my eyes and took it all in with a short nap! So relaxing!!! Thank you for a great experience!

    If you choose an "add-on," they incorporate it into the timeframe of your massage. For example, I…read morebooked a 60-min Swedish massage and paid extra for a scalp massage/treatment. The scalp massage was incorporated into the 60 minutes, not in addition to, which took away from the 60 minute massage. It's misleading. I wouldn't have paid for an "add-on" if I had known. When I booked it, it said total time was 1hr 15. And when I later asked, they said that includes clean-up time. What does clean-up time have to do with the time shown to the guest? There's also a reason Dolce Vita had availability last-minute, when Atlantis and Peppermill didn't. Dolce is simply not worth the price. The amenities are very very average. In the ladies room, there's only a steam room and sauna. The shampoo and conditioner are poor quality too. The men's room (according to my partner) doesn't even have a steam room. I've visited Dolce about three times, and this past weekend will be my list. You can get a much better experience elsewhere, and for less money. The masseuses are good, but the customer service is just ok. Really wish they'd be more upfront about add-ons, and really wish they'd step up their amenities because the location has potential.

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    Dolce Vita Wellness & Medical Spa
    Dolce Vita Wellness & Medical Spa
    Dolce Vita Wellness & Medical Spa

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    Lush Cryospa - cryotherapy - Updated October 2026

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