Worst massage ever!!!! My bf and I paid (over paid) for a 90 minute deep tissue massage. Both of…read moreour massages were cut short about 20-25 minutes. The lady that did my massage stepped all over my back and legs (which I never asked for and she never asked me), so that was not enjoyable. When we went to the counter after to complain about the massage not lasting the full 90 minutes, the ladies had the audacity to ask for a tip! Here's a tip - tell the owner to tip you the difference in time you took away from us. Terrible experience.

Was not my lucky day apparently my service provider had to go an extra service to the other room…read more Hour message ended after 40 minutes. I would not recommend

I booked a deep tissue massage for my boyfriend for his birthday and he absolutely loved it. I…read morethink she might've given the ashiatsu massage bc she walked in his back (unless that's offered in the deep tissue as well). Anyway, he loved it and fell asleep a couple times. He was so relaxed and said she got into his shoulder blades where he has some problematic spots.

Absolutely the best!! There are truly not enough words to convey how amazing she is. I had never…read morehad a massage before and she really made me feel comfortable about the whole experience. I felt so relaxed after.

A True Hidden Gem - Best Massage Experience of My Life!…read more Holistic Body and Mind Massage is, without a doubt, the treat of a lifetime. I've been getting therapeutic massages for over 27 years, averaging about two per month, so I don't say this lightly: this was the best massage experience I've ever had. I've been to high-end spas--like the Wynn in Las Vegas--where the service is incredible, but you'll walk away $500 lighter. At Holistic Body and Mind Massage, I found an experience that rivaled those top-tier destinations for a fraction of the cost. The quality was absolutely elite, but what set it apart was the deep personal care and attention the masseuse provided. The atmosphere alone deserves five stars: tranquil music, warm lighting, a beautifully detailed room complete with art, a bonsai tree, and a gentle waterfall--all perfectly curated to relax every sense. The heated blankets and incredibly comfortable massage bed just elevated the whole thing to another level. Now let's talk about the masseuse. I've had over 250 different massage therapists in my life, and she is the best--bar none. What makes her exceptional is how skillfully she tailors the pressure for each muscle group and body type. As a bigger guy who likes a firm massage, it's rare to find someone who can apply the right intensity without going overboard. She did it flawlessly. No unnecessary pain, just deep relaxation, circulation boost, and real therapeutic relief. Her intuitive communication style was another plus. She was responsive and engaged when I felt like chatting, but completely respected the silence when I wanted to zone out. It's a rare gift to know when to speak and when to just let the experience unfold. After three sessions in a row, I'm ready to make this a weekly ritual--budget permitting! Last time, I even fell asleep mid-massage (something that's never happened before) and woke up feeling more rested from a 15-minute nap than I have in years. That's how powerful the experience was. In short: go. Just go. The pricing is more than fair for California and Nevada standards, and the value you receive is unmatched. Holistic Body and Mind Massage is where quality, ambiance, and personal care come together in the most magical way. I can't recommend it enough.

Amazing massage. Tabatha is a professional that knows her craft. I am all torn up from athletic…read moreinjuries and she knows exactly what to do to put me back together. I will never go anywhere else.

I booked a massage here because it was the only place with good reviews that had an appt available…read moreat the last minute. Peyton was my masseuse and she was fantastic! Great massage. I will definitely be back!

I really wanted to love this place because it made a great first impression. It was very clean,…read morebeautifully put together, and felt welcoming from the moment I walked in. You can tell the owner takes a lot of pride in the business, and I really appreciated that. I received a 90-minute massage. The massage itself was okay, but it wasn't anything memorable. I've probably had 30 massages over the years, and this one was pretty average compared to others I've had. Unfortunately, what stood out most was that my massage therapist repeatedly passed gas throughout the session. I understand that everyone is human and things happen, but it occurred multiple times during the 90 minutes, and she never acknowledged it or even said "excuse me." It made the experience uncomfortable and took away from what should have been an enjoyable massage. I truly appreciated how clean and inviting the spa was, but because of this experience, I'm not sure I'll be returning.

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

I've been to this massage spa multiple times, and this is the first time I've ever experienced…read moresomething like this. Unfortunately, this experience completely changed my opinion of your business. Before I came in, I specifically called to ask if there was an available female therapist for a 90-minute massage. The receptionist confirmed that both were available, so I made the trip expecting exactly what I had requested. When I arrived, I was suddenly told that only a 60-minute massage was available. I reminded the receptionist that I had called ahead and was assured that a 90-minute appointment with a female therapist was available. I was disappointed, but I agreed to move forward anyway. A couple walked in and requested a 90-minute massage, and they were accommodated immediately. That made the situation feel incredibly unfair. If 90-minute appointments were available for them, why wasn't the same courtesy extended to me after I had called ahead and confirmed my appointment? Eventually, I was told they could accommodate my 90-minute massage after all. However, what happened next was completely unacceptable. A few minutes after I was taken to the room and had already undressed, a male therapist walked into my room(which the receptionist never mentioned regarding this). I had specifically requested a female therapist because that is what I am comfortable with, and that request had already been confirmed over the phone. At that moment, I felt embarrassed, shocked, and completely disrespected. My privacy and dignity were not respected. When the male therapist walked out of the room, he left the door open while I was completely naked on the massage table. It was extremely uncomfortable and unprofessional. It made me feel exposed and distracted. Privacy and respect should always be a priority during a massage. To make matters even worse, the receptionist later told me that the only female therapist who was available for a 60-minute massage had already gone home. That was incredibly frustrating. If she had simply told me from the beginning that the 90-minute massage would be with a male therapist, I would have chosen the 60-minute massage with the female therapist instead. I was never given that option. The communication in English was very poor, which made the situation even more confusing. You should hire a receptionist who can communicate clearly in English and explain the available options properly so customers can make an informed decision. Better communication could have prevented this entire situation. As a returning customer, I expected professionalism, respect, and clear communication. Instead, I experienced confusion, inconsistent information, and a complete disregard for my clearly stated preference. No customer should have to go through something like this, especially after taking the time to call ahead and confirm the details before arriving. I understand that mistakes can happen, but what matters is how a business handles them. Unfortunately, this situation was handled very poorly. I left feeling frustrated, disrespected, and as though my time and comfort didn't matter. Because of this experience, I have lost confidence in your business. It's disappointing because I had trusted your spa enough to return multiple times, but after this experience, I will not be coming back. I also cannot recommend your massage spa to my friends, family, or anyone looking for a professional and respectful experience. I genuinely hope you take customer feedback seriously and improve your scheduling, communication, and respect for customers' preferences and privacy so that no one else has to experience what I did. This visit was incredibly disappointing. You wasted my time, and more importantly, you failed to respect my privacy and dignity as a customer.

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

Annie was amazing! She took me in on a last minute appointment request over a holiday weekend and…read moretook care of my sore muscles. Even the parts I didn't realize needed to be worked on.

Today I had a deep tissue massage therapy for my shoulder pain. The massage therapist was very nice…read moreand worked out all of my pain. I highly recommend visiting here! Very kind and helpful staff.

Very professional massage. Business was clean and inviting. I was greeted in a prompt fashion and…read morereceived excellent service. I will be back again. Highly recommend.

Very nice Clean Place excellent Massage Treatments Friendly Staff also !…read more Next time I visit Reno I'll be sure to revisit Tokyo Massage again