I went in to Beauty and Main on a whim and didn't really know what to expect. They are kind of on…read morethe pricier side of cosmetics but you get what you pay for. They were super helpful and nice, not pushy sales people. Not only did they help me find what I was looking for (smoky eye palette) but then they showed me how to use it correctly. I have been a loyal customer ever since. They do fun events as well, you can bring the girlfriends and make a party of it. They do little extra things so you leave feeling special.

Went in w my daughter for a last minute gift for her friend. Make up specialist was helpful showing…read moreselections and helped us pick a nice lip gloss in the color we liked. When we left the store, my daughter noticed she gave us a different color as the color we wanted wasn't in stock. Seemed like a slimy move just to make the sale. Won't return it but also won't be going back to this store in the future.

Clean store and no complaints here. Spent a bit of time looking at shoes but unfortunately didn't…read morehave sizing we needed for xmas gift but will continue to check back. We did pop into EBar and grabbed a couple drinks which were delish! Hectic day, refreshing drink keep the energy going. Pretty quiet in the ebar but nice to have!

Located in the Natick Mall as an anchor store, they have a parking lot below (d) at one end of the…read moremall. Large shoe selection on the first floor and some sale items but mostly regular prices.

Ugh. Every "try me" or "sample" was dirty or empty. Don't bother. There must be another makeup…read morestore nearby

The employees at this location really need some solid customer service training ASAP (which begins…read moreat hiring... a warm body with no personality is worse than having no one to hire!!!): I went in to return an item I had purchased in Chestnut Hill, item was in the original bag with receipt, never opened and I even had the little gift that came with purchase in there as well. Should be easy, right? I passed 3 associates on the sales floor, none of them even looked at me (11:45 on a weekday morning October 5th, it wasn't as if the store was packed). Made my way to the back and waited while the extememely bored looking girl at the register (Yanna? Yenina? Dark brown hair) was not even helping the woman who had just made a purchase, she handed a Sephora bag to the customer so she could bag her own purchase. Weird. No hello for me - no thank you or anything else at the end, but I expected that. No smile, nothing. Just a "here is your receipt". There are a few reasons why I shop almost exclusively at Ulta now, and this is a good example of one (if Ulta had carried this Estee Lauder foundation, I would have purchased there)!! Should anyone at Sephora read this and care, one of these numbers from my receipt must be the employee number: 388 4 308334 90757

Webster square Sally's been going for 5 plus years new employees treated me like crap. You don't do…read morethat to customers. You want me to spend be kind. I will never go back there!! Done

I used a crappy grey dye that left my hair BLUE and after trying a bunch of home remedies, color…read moreoops, bleach, ugh nothing worked! The ladies at the location were super helpful with their recommendations and the blue came out right away and I also got a hair mask they recommended that brought my fried hair back to life. I can't tell you how many times hair dressers or hair people have been rude or kind of annoyed with me for experimenting on my hair or using the wrong product , "go to a profesional next time!" These ladies were a breath of fresh air, nice and knowledgeable. Honestly I'm only going there from now on, and asking BEFORE I mess my hair up the next time. Thank you!

I thought the sales people were pretty helpful. Ive been out there twice now. The last person I…read moreworked with was much more helpful and friendly. I wish there was a Blue Mercury in downtown Boston or on Newbury Street, so I didn't have to make the long trek out to Natick.

Wow...I know they just opened and the staff might still be a little wet behind the ears, but come…read moreon! Why is it that the most friendly and helpful salesperson isn't even an employee of Blue Mercury, but a visiting makeup artist from Laura Mercier. I went in with the intention of picking up a gift for a friend who lives out West, but I needed to know if they had a store in her area just in case she might want to return said gift. NOBODY could tell me if they had a store my friend's area, nor could they locate a store listing in the store to look it up. One salesgirl was on the phone, the other totally disinterested. The Laura Mercier artist was obviously the only one trying to help, but she doesn't work for the company, so her knowledge was minimal. 2 stars for their assortment of beauty products that you can't find at Sephora or Nordstrom, but thats it.

This review is for the NATICK, MA AVEDA PRODUCT STORE. I received professional, individualized and…read moreoverall outstanding professional service from Omar today. I have made the decision over the last year to support as many small businesses as I can. I am so glad I went to this store today. Although I purchased what I went there for, (skin care products), I also received an amazing assessment of my hair and free products to try based on Omar's assessment. The store is very organized and clean. Meets this Virgo's needs!

Everyone knows Aveda, their concept, their philosophy, so I won't get too into that…read more Two things made me really happy when I went to the Aveda store last night at the Natick Mall. 1) They are now the only cosmetics company that has plants powered 100% by wind generated electricity. That's pretty awesome. 2) When I purchased something, the salesgirl asked me -first- if I wanted to put the purchase in my courier bag. Generally when I shop, I have my bag on me, and I try to put as much stuff in it as I can because I hate creating more waste. Lots of shops get pissy with me when I say I don't want a bag, because obviously walking around with a big advertisement in your hands makes them look good, or possibly more desirable. So the fact that @ Aveda their first inclination is to get the consumer to reduce waste is awesome. Plus you save 10 cents, which is neat.

Updating my review based solely on the amazing service from Lucas recently, I had one small item to…read morereturn and there were a few people before me with the usual things that might take a little extra time (coupon not scanning correctly, trying to look up a rewards accout, etc). My return turned out to also be a little weird (paid via Paypal as part of a much larger order) and the system couldn't connect to PayPal (definitely error on the PP end), we chatted while waiting for the system to do something and he asked if I would like a gift card instead? No problem, I will use it soon. He thanked me and I was on my way, big shout out to him (and the amazing shirt he had on that morning with flamingos)!

I generally refrain from writing bad reviews, however this experience was so terrible that I want…read moreto warn others against coming here and wasting their time, energy and money. First things to note. I have been coming to this Ulta for a number of years now. They used to be on another plaza, and again. I've been going to this store In Natick since. In that time, I've built a decent rapport with the staff. I'm in a wheelchair, so shopping is always a bIt involved. While they have previously had display cases, it's never been as bad as now. Maybe it's the holidays, I don't know. But one side of the store was completely inaccessible. It was thanks to other shoppers who helped me get something that was completely blocked off. Now, I am aware that it the holiday season and things are difficult. That said, this is beyond what I've ever experienced in a store Before. I had put an online order. But while there, I remembered to pick up some other things like lotion and shampoo. As I get to the line, the cashier yells for the next person, I am making my way in the narrow check out, she sees me and yells again. As I am speaking to her, I explain that I have a pickup order, i bring up my email to show her the order and the barcode. I forgot my ID, which was silly but the rest of my wallet is on my phone. So, I ask if my husband's ID would work. Yes, except now, he needs to be added to the pick up order. Which, if I weren't there, would be understandable. However, I am right there with him picking it up. So now, despite having email, order number/barcode and two people to pick up, that's still not enough "for store policy". (I did call the office and they confirmed that this did follow their policy.) -it didn't help that she very visibly had distain for me as soon as I was rolling up. I know being a cashier during this season is especially difficult, I'm not asking for fake smiles or cheer. But some basic thinking and empathy skills. Like, I'm not here buying liquor, cigarettes or weapons. I'm just trying to get my basic cerave lotion and a lipstick. Things are hard enough for us all, why make it harder? Anyway, most of the stuff they sell can be found at Target or Amazon now. But if you need/want to shop in person I've had a better experience at the Hudson location.

My appointment was with Rebecca. She is awesome!!! She and the staff are so down to earth,…read morefriendly, caring and informative. The facility itself is immaculate and inviting. I am thrilled to have found this location and will be back for more treatments!

Nurse Fiona is Amazing! She is so welcoming and listens to…read moreher clients. The staff so friendly . The rooms are super clean and relaxing. Every visit is always 100% awesome.

I truly don't even know where to begin--my experience with Dr. Davidson and his team has been…read morenothing short of exceptional. From the very first moment I walked into the office, I was greeted with warmth, professionalism, and genuine care. Every single member of the team made me feel at ease, supported, and valued--through every pre-op, post-op, many phone calls with questions, and today's follow-up appointments. The office itself is pristine--clean, modern, and welcoming, with a calm and positive energy that instantly puts you at ease. But what really sets this practice apart is the people. The patient care team (from the amazing nurses to the friendly faces at the front desk--who greet me by name with a big smile every time) are simply phenomenal. They are kind, compassionate, and truly invested in your well-being. And then there's Dr. Davidson. He is incredible--kind, confident, and truly gifted. During my consultation, I came in with a long list of questions, and he had already answered every single one before I even had to ask. His bedside manner is unmatched--he exudes warmth, professionalism, and a calm confidence that instantly builds trust. I knew I was in the best hands. This entire process was seamless, and I couldn't have asked for a better experience or better results. I am beyond grateful to Dr. Davidson and his team--I cannot recommend them enough. 10/10 doesn't even begin to cover it!

Dr. Davidson completely changed my life this past year. Honestly can't even put into words how much…read morehe's done for me. He gave me back my confidence...hands down the best money I've ever spent. He's so kind and thorough (not to mention TALENTED), and his whole team is just amazing. Everyone makes you feel cared for and comfortable from the moment you walk in. I truly feel like a new person! I'll never go to anyone else.

The pharmacy doesn't know what they are doing so I changed to another one…read more The store is good but always a change of personnel, waitpeople at the registers.

I was looking for a specific product and the initial employee I requested help from tried her best…read more She eventually pointed me to pharmacy, as the product had a pain relief element to it. The woman behind the pharmacy answered no to my question almost before I even finished speaking. She went back to talking with a coworker. I then found the product on my own. I went back to the pharmacy to inform them where it was in case anyone else were to ask they would be able to help that person in the future. I waited there about 30 seconds, making eye contact with one employee as the woman i had questioned before continued talking, effectively ignoring me. Her back was to me, but her coworker signaled with body language and eye contact she had a customer. I let out a deep sigh, threw my hands up and walked out. The woman never turned around. Its possible this was a serious conversation and was more important than me (I worked at a cvs pharmacy when I was younger for years) but that certainly was not the vibe. Thank you to the first employee that tried to help me. The woman behind the pharmacy: ignoring customers is a very weird tactic for one in the service industry. Weird and rude. Cheers.