I went to Lush today, looking for some hair products. Hannah helped me locate some products during my time there. She was kind and understanding, in the sense that I wasn't looking to buy anything but to just browse products. I wasn't quite sure what I wanted and didn't want to commit to a product without trying it first. Hannah was kind enough to provide me with some free samples, helping me decide if I really wanted to buy Lush's hair products. As a customer, I often feel pressured into buying something, fearing that I might anger the store clerks or associates, but Hannah was completely chill about it. I think that lessened the burden of browsing products and feeling as if you have to buy something. As a customer, I like to sample products before buying things, so I think Hannah did an excellent job! Thank you! read more

Love the products, love the store, the staff is a little chatty but whatever, at least they are there to help. It is pricey but you get what you pay for! Love the bath bombs and the body powders and lotions. read more

So they say that Disney World is the happiest place on earth, well I think whoever said that has never been to Lush! The wonderfully intoxicating aroma that fills the entire store and wafts out onto the sidewalks are enough to get you high and make you feel like you're in the Magic Kingdom. Too much too see, not enough time. Take it from a longtime Lushie. Check out the website first. Write down a list of the things you would like to see. Set aside 1 hour, and the knowledgeable sales reps will take care of the rest. Lush is incredibly creative with their products which are always revolving. It's crazy how many products they can make into a solid from a liquid that you would never think should be a solid. Some examples are their solid shampoo and conditioning bars, which are bars of cleaning shampoo that lather up when you wet them or get creamy for conditioning to apply to your hair. They also have solid toothpaste called toothy tabs. Chew tablet, don't swallow, wet brush, and scrub. There is also solid massage oil/ lotion that are called massage bars. Rub the bar between your hands, and your body heat begins to melt the bar to rub on desired areas. Ladies and Gents, this is definitely an aphrodisiac if you're looking for something different! The way to your partner's heart might be through their back with a massage bar! The bubble bar is another solid invention that most have known to have come in a liquid form. But you won't find this being squeezed from some cartoon character's head; it's a small bar that will instantly create bubbles when you stick it under running water. Cut bar into 3 or 4 pieces to get several uses out of one bar or just pinch some off of the end as water is running over it. Finally, there is something called body butter which is a solid square of lotion to use while you're in the shower. Yup, I said lotion. Wash your body, rinse, then step away from direct water contact from shower head and rub the bar to wet skin. Oooh, its super moisturizing! Some even have coffee grounds or nuts to exfoliate your skin as you're rubbing the bar so you might want to lightly rinse again. Finally, there's even solid perfume. It looks like oversized chapstick that you just rub onto your skin. Did I mention that Lush has reusable tins to store your items since they don't have packaging which is eco friendly since it cuts down on waste. These solid items make it easier to travel on an airplane since your perfume; lotion, shampoo/ conditioner, and toothpaste aren't considered liquids. There are regular body creams, shower gels, and face/ hair products to check out. The friendly staff will be happy to spend time with you to demo products on you to assist which is the right product for your skin/ hair type. If you are interested in comparing a couple of products but aren't ready to drop the cash, then they will gladly give you small samples to take home to try. More fun products are the shower jellies. Imagine jello jigglers that you can rub on a loofa to make instant rich lather! Some other luxury purchases are the amazing smelling bath bombs and bath melts! They are packed with essential oils, and other fun surprises in them depending on which one you get that soften your bath water and skin. Their fresh face mask rock and you can easily add stuff to them like sugar or finely chopped almonds for some exfoliating action as well. Finally they have sugar scrub for your lips which taste delicious and soften your pout. Follow it up with their many lip glosses and tints. Fellas, if your still leery, Lush has a men's line you should try called Dirty. As I have spent hundreds of dollars over the years being a die hard Lushie almost buying every item in the store since 2008, there are a few must have staples for me. 1. Dream Cream- good for all skin types and last me at least 5 months. 2. Buffy bar- a body bar exfoliates and moisturizes 3. R&B Hair Serum - repairs and replenishes overworked hair 4. Cold Face- great face wash As others have mentioned, Lush is big on using all natural ingredients and fair trade oils from plants. everything is natural which can leave some funky stuff in your bath tub or sink depending on what you are washing with as some of their grainy exfoliates are either charcoal, rice bits, almonds, sugar, seaweed, flower pedals, steams, salt, etc. Take it as a sign that your bathtub or sink has gone through Lush initiation. If you need a gift for someone, they have a corner of already prewrapped gift sets for all occasions! And I can not rave enough about how superb the customer service is!!! Every time I'm in the store it's like you get the VIP treatment! Incredibly helpful & super friendly, just like all of the character's in Disney World! So who said the happiest place isn't here in Austin? read more

Lush is the stuff of which dreams are made. If you have no idea of the heaven that awaits you once you enter, you can get a whiff of it from the street. That's right - Lush is keeping the neighborhood smelling like a rolling hill full of flowers on a gorgeous, breezy day. Upon entering, the hiiiiiillllsss are aliiivveeeee with the sound of muusssiicccc. It's that good, y'all. Don't know what to look at first? How can you select just a few products when there are so many amazing options from which to choose? Don't worry! There are several delightful employees here and they will ensure you leave with your heart content. On my lucky day, Ryan helped me select a face mask. I had been most excited about the face masks, but I wasn't entirely sure which one to get, especially when presented with so many wonderful options. With Ryan's help, I settled on the BB Seaweed mask. They'll tell you that you can get 3-5 masks from each 2.1 ounce pot, but let me tell you a little secret - I got way more than 5 masks out of that pot. I was even being very generous with how much I was putting on my face; perhaps my idea of generous and slathering it on is quite a bit different than the general definition? Or maybe Lush tells you that you'll get 3-5 masks when really they know you'll get more because they want you to be that much happier later? Either way, at $6.95 for a freshly made face mask that is chock full of delightful ingredients to make your face radiant and gorgeous... yeah, you better believe I'm a fan. I couldn't stop at just the face masks, though. Definitely not. All those heavenly smells? Yeah, I wanted them all over my body. I also selected a small bottle of the Happy Hippy body wash. That body wash is everything you'd want a hippy to smell like - clean and fresh and like all the puppies and kittens in the world joined forces and found a way to bottle up cute. You know that show on Animal Planet called Too Cute? Yeah, Lush found a way to bottle that and they sprinkled in some happiness, peace, and freedom. What's this? Something called a shower jelly? The tagline reads "rub our wobbly bit over your wobbly bits." Holy mackerel, I'm in love. I picked up Sweetie Pie, which will make you smell like a field of cherries and give off the slightest sparkle, because everyone should shine like the top of the Chrysler building. Miss Hannigan could only dream of this type of clean. (Put it in the fridge before using it for a refreshing shower experience!) Want to try a product? Don't be afraid to ask! Marcela, who looks like a beautiful mermaid, offered to let me try a few things. I tried a lotion and the Ocean Salt body scrub, both of which were excellent. (And I got a sample of the Ocean Salt!) They'll take you to a table, get a bowl of water, and let you sample to your heart's content. What a fantastic experience. Time to get serious for just a moment - I have some scars on my arm that were procured in a less than accidental fashion. I was nervous to have anyone touch my arm or rub things on it because you don't usually know how someone will react. If Marcela noticed or felt uncomfortable at all, she didn't let it show for a second. That kind of professionalism was impressive and appreciated beyond anything I could ever express. I can be quite self-conscious about it at times, especially when attention is drawn toward it, so to have someone not notice or act as though they didn't notice was a huge relief. My anxiety was quickly soothed and I felt comfortable. Anyone that can do that deserves all the praise this girl can muster - Marcela, you are the best. If you haven't tried Lush yet, I wholeheartedly encourage you to do so. From the knowledgable and friendly staff to the absolutely amazing line of products, I couldn't have been more pleased with my first visit. Added bonus? If you bring back five of the little black pots, you get a face mask for free! Are you kidding me? Can this place get any better? I don't know how they would do it, but you better believe they'll figure out a way to make it happen. Lush is heaven on Earth. read more

I love Lush, I am a dedicated lushie. This store is in a great location, there's a lot to do within walking distance. Also, compared to other Lush locations I feel this store is more organized for customers. I wish the staff would have been more attentive to my friend as it was her first time at a Lush and she had some questions. read more

When i walked into this Lush everyone was so friendly and helpful. they let us try different things and educated us about everything. there is this blonde employee and she was super nice and let us have different samples. honestly best $46 i've spent!! read more

Lush Cosmetics - Cosmetics & Beauty Supply Near Me - Austin, Texas

Lush is a candy store for adults. I've been given gifts from Lush, and my roommate and I share Oatifix and Love Lettuce face masks, so I had been a fan of their products before having ever visited a store. When you walk in, you really don't know where to start (in a good way). I was looking for a gift for my little sister, a Lush fanatic and the person who introduced me to the brand (with delicious Bubblegum Lip Scrub). She's also really into natural hair products right now, and for a while she was washing her hair with vinegar and baking soda, and judged me for using Joico and other chemical laden products. WELL, EXCUSEEEEE MEEEE. Anyway, before I could get to looking at their hair stuff, a sales associate approached me and my friend and offered a hand treatment that only took a couple of minutes. After demonstrating the three different products on us, she mentioned she could put together a bag for us if we wanted to, but wasn't pushy at all. We browsed, sampled different things, and I bought a face mask for myself and a gift set for my sister with a cute bag she could carry her stuff in. The same girl who gave us the treatment rang us up, and she gave us catalogs and free soap samples. Lush is a brand I can stand behind. I don't have many voting dollars, but I like to use what little I have to support animal friendly and fair-trade products. Their products are a bit pricey, but many of them are rich enough so you only need to use them a few times a week, rather than daily, thus saving you a little money. Also, for every 6 face mask tins you bring in, you get 1 free one. Make sure to put them in your fridge, too, because the ingredients are so fresh they'll spoil if you leave them out at room temperature! I've always loved Lush products, but I can finally say the service and (this) store front are just as amazing! read more

There are so many things that smell like or look like other things here. Powder that is shampoo, playdough that you rub all over your body, children's dried out clay craft projects that smell like tea and crumpets. Nothing here is what you think it is. It's like a bizarro world candy shop. If it looks like a gummy bear, and smells like a gummy bear, and jiggles like a gummy bear then it's made to squish in your hair and probably is better at preventing split ends than tasting delicious. My wife bought soap here. read more

You can smell the intoxicating scent of bath bombs a couple of blocks away. Lush has some terrific, cruelty free bath and beauty products. I, personally am addicted to the Honey Trap Lip Balm and the Mask of Magnaminty face mask. The first leaves my lips so baby soft and the product actually tastes delicious and I routinely get compliments on the smell of my lip balm. Yep. It smells divine. The second leaves my skin smooth and bright and happy. Even though it is stored at room temperature, it always feels cool and refreshing on my skin. In the fall, Karma soap is the way to go and the charity pot lotion will have your skin feeling like the middle of summer. There are lots of different bubble bombs and bath bombs to choose from, along with skin scrubs and masks. Let the helpful shop attendants help you find your new obsession. read more

Great products, but a lot of pretentious jerks working there. Their method of upselling is to bully you with insults to make you think you need something. At this point it's not even worth it; if it can't be ordered online I won't use it. The rude and condescending comments are completely inappropriate and the only thing holding this place together is the fact their products work wonders on skin. I would love to talk to a manager and ask if they just pluck hipsters from the street and tell them to degrade customers as often as possible. If that is the plan they are succeeding. If they would like to change they should all drive to Lush at Northpark in Dallas to learn how to treat another human. read more

I could just go stand in this store to get high by the delightful smells. The products here are amazing and so is the staff. If for some crazy reason you don't happen to like the product you like, you can bring back the unused portion no questions asked. Lush products are a bit pricey but they are on par for the quality that you get. read more

Lush has some great products but the employees are a little bit pushy. They didn't listen to what I was looking for initially and I had to repeat myself a few times. I absolutely love the Lip Service though, it smells fantastic and it keeps my lips so hydrated. read more

pros: -they sell their soap and some of their cleansers and things by weight, not prepackaged, so you can buy a five dollar piece of soap or a fifty dollar piece of soap. it's awesome if you're addicted to their stuff but short on money for a while, you don't have to give em up:) -i know being 'green' is super trendy at the moment, but Lush really does seem to make efforts to minimize packaging and impact, and they're also big on using fair-trade natural ingredients. -some products (bath bombs, bubble bars) are obviously more indulgent, financially speaking- but most of my staples run SUPER cheap in the long run. I pay ten bucks for a tub of face wash that lasts me almost four months. I somehow ended up with a 13 dollar chunk of porridge soap that i COULDN'T use all of, i had to give most of it away. -and, well, the shit is awesome. like any company, i have favorites and not-so-favorites, but my skin looks nice, feels nice, smells nice, and if it could sing it would probably sound nice. i'm guessing it doesn't taste nice, but that's a bit too much to ask from a soap. cons: -the salespeople can be a little much, but they're never rude or condescending- they're just REALLY, REALLY EXCITED about lush. Seriously, they're DYING to spread their newest gunk on your arm. they've always been good about backing off and letting me wander if i let them know i'd just like to look around. -if you're a traditionalist when it comes to the shower, you may not enjoy 'learning' to use bath products all over again. some of their hoodoo voodoo takes some getting used to. -some of the items, especially the skin care, DO seem a bit overpriced, but the die-hards tell me it's totally worth it. it's totally possible to become a lushie without increasing your cosmetic budget from your drug-store days. put down the st. ives, woman! read more

I was a huge Lush fan back when I was first introduced to their products while living in Australia in 1999. I loved their bath bombs. But over time I've become increasingly turned off by them. The heavy handed self righteous marketing has gotten worse and has been a real turn off for me. "Oh look at us, we're so morally superior in our products!" They aren't the only company who does this and I'm more and more turned off by this marketing strategy. Then this past weekend I decided to go into the new Austin store to buy a couple Christmas presents. I felt like I was walking onto a used car lot. The sales staff immediately descended upon me and started asking me all sorts of personal questions in their efforts to "upsell" me. When I'd shrug one off another would come by and start the routine all over again a couple minutes later. I couldn't wait to get out of there. How about just asking people if they need help and if they say no...leave them the hell alone to browse in peace! At least I'm now cured of their costly products. read more

I'm always so impressed with the knowledge of the associates! They go out of the way to find the right product for your needs. I couldn't say more about the staff, they are the bees knees read more

Man I love this store. The lip balm is a must have and lasts forever! Amazing bath bombs, soaps etc.

Just wanted to update and say how grateful I am for the Lush employees at this store. All of their recommendations are so on point. I recently got turned onto the Catastrophe Cosmetic fresh face mask for dealing with breakouts and the Dark Angels charcoal cleanser. Both so amazing and not things I would have picked up by myself. read more

Dear Lush, I love you. I'll always love you. You are so crowded on the weekend though. So, so crowded. Lush has the nicest staff of anywhere around and they're ready and willing to help out at any turn. Sometimes, I feel like they're a little too eager though, which can be a little annoying since I'm a Lushie for Life (okay, the last three years or so) and when I come in, I pretty much know exactly what I'm after. I do like to sample new things and they're more than happy to get you a little something to take home and try if you ask. On my last visit, I bought my go-to facial cleanser, and noticed it was packaged in an unmarked "pod" with a store printed label. My first red flag should have been that it had no packed on date and no expiration date. If you shop at Lush you know that the packaging is pretty standard, pretty, basic black stickers with a round packaging sticker that includes a photo of the person who packed your product, when, and a "best if used by" date. It wasn't there. My second red flag should have been when the cashier mentioned that the rumor was that they were "retiring" this product. It usually lasts me three months, so I figured I'd cross that bridge when I came to it. I bought it without opening it, and when I peeked inside at home, I found a dried out mess that was nowhere near what I normally use. Shame on me for ignoring the warning signals. To Lush's credit, I exchanged it for a different facial cleanser the next day. But I couldn't help but feel like maybe, just maybe, there was a possibility that Lush repackaged "less than fresh', possibly "retiring" items, in order to move them out of the store rather than throw them away. I don't know that that happened for sure, but it left me feeling a little funky about the way things were packaged, and the way this product that I've used numerous times, was presented on this particular purchase. Still gets four stars because this was a weird anomaly in my otherwise happy Lush life. The bath bombs and bubble bars are the safe bet if you're new to Lush, but I am over the moon in love with the results I get from their skin care line. Shampoo will be next for me if I can get over the sticker shock. Parking is bad on the weekends. It just is. Go on a weekday and park over at Waterloo Records. If you find something you like, Lush also has auto renew on their website. They'll send you new products every three months. Since this is the only Lush in the area, that's not a bad idea. This isn't always the most ideal location to travel to. All in all, friendly staff, amazing product, spoil yourself with some Lush. read more

Great variety of bath products that are vegan and organic but it's extremely pricey. A small bath bomb cost me $8. The people who work there are really nice though. My first time there the lady talked me through each product and let me sample about half the store. read more

The employee who helped me was very friendly and knowledgeable when I came to pick up my online order, and it was a very nice surprise that the bag came with some samples of other products too! I can tell the employees feel good about working there, which makes me feel good about shopping there. read more

Love their products. My face feels clean and fantastic after using their Dark Angels face scrub. Its a little different and time consuming but for the results is totally worth it. I have used SO many products: Dermalogica, Clinique, Este Lauder, Organics etc and this is by far the best cleanest feeling so far. Their products are fresh and smell terrific unlike many harsh chemical smelling products. SO FRESH SO GOOD! I love lush! It is not cheap- but products last a while. They def give samples out! I ended up buying Dark angles face scrub but wasnt sure about buying a product line I had not tried...they were nice enough to give me a sample of toner, moisturizer, and spot correcting gel(which lasted me 2 weeks!) enough for me to switch over to Lush line for all my facial needs/steps. :D read more

I am taking my girlfriend to colorado for spring break and I wanted to surprise her with some stuff from here, I didn't know what to expect... but with the help of Justine, I ended up getting the perfect set up! Shout out to Justine definitely ask for her when you go there! read more

I used to think I would want to work at a Starbucks so I could come home smelling like coffee - until I stepped into this place. Now that goal of smell/work is Lush. This place is heavenly for your nostril pleasure. Expensive. Products are creative. My daughters love this place and last time we went we left $200 poorer. Oh well our house smells good now. read more

I absolutely love this store! Never buying drugstore cosmetics again! They have a great helping staff, a HUGE selection to choose from, and the location is great! I couldn't ask for anything more from this store. And, if you aren't satisfied with a certain product you purchased, you can bring it back and they'll fund you back every penny! I love this store. I am giving it 5 starts due to great costumer service, great and reliable products and the vibe you get in the store! Love it! read more

I have been begging Lush to bring a location to Austin for literally YEARS. I'm so glad they have heard my cries! I first experienced their products in Canada in 2007 and have been an addict ever since. Nothing beats the smell of walking into the store and being overwhelmed by natural scents like lavender, cocoa butter, vanilla, lilies....I could go on forever. Lush seems to have a talent for hiring the most friendly and knowledgeable staff you'll ever meet and this location is no exception! I've been 3 times since the opened and each team was practically tripping over their feet to help me and tell me all about the products and what the natural ingredients to for you. I also attended their Grand Opening party which I can only describe as "superfly". They had champagne, mini-cupcakes, Amy's Ice Cream, prizes and a DJ. And that brings me to my only complaint about this location: the A/C. It was disgustingly hot at the grand opening, which is understandable since the doors were wide open. However, the times I've been in since it was really hot too....I know we're trying to save the earth here guys but can we do it without melting into puddles while we try to enjoy our shopping experience? This IS Texas....we just walked in your doors from the surface of the sun!!! That said, huge shoutout to Lush for bringing themselves to my home so I don't have to drive to Dallas or wait till winter to order online because the products melt. :) read more

I visited the store yesterday (3/20/17) mid-morning after an enjoyable weekend with friends and family. I was born and raised in Austin and was a semi-regular customer when I was in the area but moved to Washington state almost a year ago. Sadly, no stores anywhere close to me. :( It was the end of SXSW so I was prepared for it to be busy but I could not believe my eyes when I saw ONE employee assisting the 15+ customers. However, Charlotte handled it with absolute grace. Even though she was all alone, she took special care to make sure each and every one of us was able to ask any questions we had and happily walk away with our purchases. I'm always hesitant to buy skin care/beauty products because I really have no knowledge on the subject and I don't want to waste money on something that won't work for my sensitive skin. But I felt more than comfortable voicing my concerns to Charlotte. It felt like she was actually listening and genuinely cared-- which can be rare when talking to salespeople. She helped me pick a few things out and even gave me a sample or two to try at home. I always have a great time visiting the store but yesterday was my favorite time, by far. Truly exceptional customer service. She really went above and beyond. read more

I recently tried the CaCa Noir Henna from Lush which is supposed to make your hair a deep blue/black. I've been using Henna for a couple of years now and someone told me about Lush and how great their Henna was and I was excited that I could buy a quality product locally. I had been ordering my favorite Henna/Indigo online and didn't want to wait for it to be shipped, so I visited Lush and I loved the store vibe and the great customer service so I purchased the Henna. I was really excited to see the blue/black color it promised but was disappointed that the black stayed the same and most of my gray roots weren't colored (or at least reddish). I left it on for 4 hours the way I usually do and I am not crazy about the results. I'll try some of their other products but I'll stay away from CaCa Noir Henna. It did have an awesome scent though and my hair smells really good. Maybe it just wasn't a good fit for me but next time I'll be patient and order my favorite Henna/Indigo online. By the way, my hair is very healthy and has absolutely no chemicals in it so that's not it. I will however go back to Lush and try some of their other enticing products. By the way, their customer service was awesome! Share review Edit review Delete review read more

My first and only visit (so far!) was when a gal pal brought me in to splurge on some girly stuff for my birthday. The staff were super nice and offered me a hand treatment for my special day. I got a personal tour of each section of the store and given recommendations by the friendly staff. I especially loved the bath items - fizzes in wonderful scents and colors, even gold glitter! I got Dragon's Egg, Enchanter, Sunnyside and French Kiss (a super luxurious bomb scented with lavender!) which were all winners in my book - great color and scent, washed out of the tub easily afterward, and left my skin glowing with happiness. I also finally found a moisturizer that works for my face (Its called Imperialis!) and a great perfume called FURZE. The first whiff immediately reminded me of summer days with the sunscreen scent, but a little water brings out the floral sweetness in a jiffy. I have never in my life made a habit of wearing make up, moisturizer, or any of the like, but I will STILL be planning to come back and see what else they can wow me with! Its a little on the pricey side, but for something more natural and less chemical-y and/or handmade with care, its worth it! read more

Lush, I love you. Rachel is awesome and so is the cute auburn headed girly! I'm so sorry I've forgotten your name and we even talked today and you rang me up! Amazing knowledgeable staff! Sensational products and perfect location! Every time I go to this location I feel right at home! :) read more

This LUSH location provides THE best customer service. Major props to Dusty! She's amazzzzing - Super friendly, helpful, and took the time to get to know her customers. My friend and I had the utmost fun experience here. Cheers to Dusty! read more

I always enjoy treating my hair to lush shampoo and conditioner bars. My goodness they smell so amazing! And i just tried their lip gloss, honey vanilla, its so luxurious. Ladies, treat yourself if you can! read more

When I first moved to Austin, I bemoaned that we had no Lush store. Now we do! Hooray! Lush has some cosmetics, but they are mostly known for bath type products. All-natural soaps, shampoos, and bath and shower items. They smell great, they are great for even troubled skin, and with many of the products you can get exactly as much as you want -- they package it to your specifications right in the store. The employees are super-knowledgeable -- tell them your skin troubles and they will know exactly the right product for you. Spendy, but oh-so worth it. read more

This place is heaven. Great smelling soaps, bath bombs, hair products, lotions, scrubs and more! Natural-focused ingredients, effective products and helpful associates will make me a returning customer. Biggest downside is parking but there is plenty nearby, just be prepared to deal with typical downtown stress. You'll be surprised how many items you put in your cart...and the total that rings up but hey, it's worth it. read more

So I think I've been initiated into the Lush club by like four really cool, eager sales people. After reading these reviews (sheesh, talk about a cult following) I had to stop by. I like that these products are reasonably priced AND made with natural, fairly sourced ingredients. That is definitely a rare combination. The atmosphere is fun and relaxed - you won't feel uncomfortable and slightly judged by glossy sales ladiez here. I have to agree with some other reviewers though - it's clear that the Lush corporate people have a strict "approach the customer every few minutes" policy. The ladies were lovely and helpful but it must suck so much to have that sort of policy breathing down their necks. Cool it a bit on that, Lush corp! Other than that, I'm in. read more

I walked into Lush for the first time today, having heard of them through Twitter about their bath bombs. As soon as I walked in, a girl named Gina was super helpful, took me over to the bath bombs and explained what each and every one of them smelled like and the benefits they had for my skin. I ended up buying the Dragon Egg bath bomb because it smells amazing, apparently is the prettiest fizz formation, and inspired by Harry Potter and the Goblet of Fire when Harry put a dragon egg underwater to help him win the Tri-Wizard tournament. I love Harry Potter so it was a no brainer! All of the girls were super helpful and nice and when I mentioned it was my first time in there, one of the girls gave me a free face mask! I highly recommend Lush and will go back again, especially since their products fit my college budget. P.S. They are also animal cruelty free which is a huge plus for me! read more

I've been using Lush for a while (a few years), but I had never actually gone into a Lush store up until a few weeks ago. (I'm a hermit and I believe in heavy online shopping, sorry!) I'm a huge fan of their fresh cosmetic policy, and bath bombs in particular. It took me a bit to find the 6th St location because I was expecting it to be in the little shoppe across from Central Market, but it's literally across the street from there, behind 24/Waterloo. I went in for some bath bombs, specifically a few galaxy ones, but ended up walking out with a huge variety of things mostly because of their great sales staff. They walked me through pretty much everything I looked at (and god knows that took a while so sorry again!) - excluding the bath bombs - and were super knowledgeable about product ingredients, usage and sensitivity issues. I have super sensitive skin, and the woman who assisted me was hella helpful when it came to knowing which products wouldn't end up turning me into a rash-monster; I've had a few problems with stuff I've bought from online turning my skin into not-quite-pink shades, so I'm always a little weary of new skincare products. Good news? EVERYTHING WAS GREAT. Seriously, no sensitivity/skin problems, and I got all the bath bombs I possibly need for at least another...well, hopefully another month, but let's see how that goes. I would say my only problem with the store was the size! Knock out a wall somewhere and make it somewhat bigger, haha; I could see parking being an issue if there's a lot of people around, but I was fortunate enough to be downtown at a low-traffic time. read more

I loved this location the lady that helped us was the sweetest and so extremely helpful and knowledgeable I would definitely go back there :) read more

I could easily blow all of my money at this place. I'm a fan of their products and have been using them for quite some time now. The staff is very knowledgeable about the products and super friendly/helpful. The only issue is that they tend to sell out of things quickly and it takes forever for a restock to come in. It's happened several times with some products I use. Parking can also be difficult to find during busy times. read more

Everyone there is nice and the products are really good. The particular seller I spoke to really liked her certain smells and I had to keep reminding her to show off a variety of products, but I ended up picking what she liked in the end. They've got good taste and will even exfoliate/moisturize your arm in store. Dirty smells amazing! Check out the new store!! All natural products that last long and smell great! read more

I will be back a million times! I just had the best experience ever at Lush. As soon as I walked in, I was greeted by Ashlea. She gave me a hand treatment and answered all of the questions I had, and there were A LOT. I probably looked at 30 different products and I never once felt like I was a burden at all. Often times you go into a business and a few questions in, they move on to the next person to get the next sale. It was not like that at all. I probably ended up spending 3 times what I planned because of how helpful they were. This is all without even mentioning the products. Every product that Ashlea helped me with left my skin feeling amazing. I walked back into work and I immediately got a compliment on how good I smelled. Thank you for the amazing customer service!! I'll see you soon. :-) read more