LUSH, a brand that I have heard of for many years but never bothered to look into until I saw a Yelper post a pic. I asked him what he bought and he said some cream for his tattoos. Because I plan to get two more this summer, I decided to check the product out myself. Two lovely salesgirls with bubbly personalities were more than happy to help me. It was fun talking to them about my tattoos because they both had some themselves. Instead of the one the Yelper recommended the salesgirl actually introduced me to an ointment called Ultrabalm. It will leave a nice sheen on your tats. It is also multipurpose and can be applied to the lips as well. Since I was in the store, I wanted to check out what other products they had. I was immediately drawn to the yummy smelling buffet of sample masks. You can't help but put your nose in and smell flavors like chocolate cupcake, honey, bananas, vanilla, etc. The salesgirls demoed three different masks for oily skin on my hand. Because the ingredients are fresh, you must keep the product in the fridge and use it up within 2 weeks. I decided to go with the "Don't Look at Me" mask. Funny name, I know!! I have already tried the mask at home and I honestly think that it already made a difference. Face looks brighter and feels smoother. I also got their charcoal bar facial soap. Love it. I plan to return and check out their products more. This might be my new favorite skin care store. Keep all used plastic containers and when you accumulate 5 of them, you can bring them in for a free product. read more

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I always come here during the holiday season to buy some presents. I like how they always have some gift sets available. The prices for the Lush products are very expensive. The staff is either very attentive or not attentive...not sure which one I like better. read more

I'm vegan and, come on. So tired of this . Tiny tubs for 32 bux. Most people will not buy it or afford it. The girls at this location had no useful knowledge to give me. They didn't seem to even care to be there. Most people I feel buy this product NOT because, they are Vegan. LUSH seems to be the new "it" product that is raping people's wallets. Yes, the store smells so amazing, & everything is all cute& very inviting. As far as Vegan products. I feel they are very over priced. They should put more effort into the product than they do the packaging. This is just my personal opinion. Not everyone has the money to buy these products. I recently was given some of their soaps. Honestly, yes the smell was delicious but, I get better results from my own products I use. I leave my bath feeling like I had a glass of wine, and my skin feels like satin. Anyone can buy what I use who is on a budget and, looking to use products that are not tested on animal's. .. So 2 stars for being Vegan. I did update my review. read more

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Thank goodness one opened up near me. I was there opening day. I am a LUSHee. From shampoo to conditioner, body wash, face wash, body lotion, face masks, to hair treatments, henna hair coloring, soap, lip balm, perfumes, shaving lotion to makeup to facial lotions to bath bombs and beyond all i use is LUSH! They all come in different concoctions and scents and ingredients! If you love organic, never been tested on animals products made with fresh ingredients (like honey, vodka, fruits, nuts flower oils and lots if other natural stuff) that is at "mid end" prices, this is the only place for you. They are the ones that started the body shop decades and decades ago and sold it. They went on to make a better and more natural product with "use by" dates with LUSH IN THE UK. I have been to many LUSH shops (nyc, short hills mall NJ, trenton NJ, New Orleans, Windsor England, london england, and Paris) and this location, store look, product and customer service ranks very high in my LUSH adventures. Dont be afraid to ask for lots of samples. Thats how i got hooked. FYI. THIS SHOP IS NOT JUST FOR LADIES... MEN give it a shot!!! IDK If its just my imagination, but all the LUSH USA locations are located within 200 Feet of a SEPHORA (a win win for me). read more

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Only store to charge you on weighed products if tested! (Explained below) Bridgewater will crush your Lush soul and sell it to the Dementors! I have recommended this brand to so many people and even run a blog on it. I guarantee that the Lush experience is best lived at ANY other store but Bridgewater. Unless completely and utterly necessary shop here but if you can, save yourself and go to another Lush. Lush is one of my favorite cosmetic brands because of the more natural ingredients. In total I have shopped at over 15+ Lush stores including one in Mexico City and the U.K. Bridgewater Lush is the ONLYYYY store I have ever had problems in. While some staff is nice, some isn't. Whenever I even want to pick up something, I avoid the 10min car ride to BW and make the 45min ride to Short Hills Lush (amazing store/staff!). The manager at this location is unhelpful, makes excuses and will never try and accommodate you. The staff is mostly a reflection of the management. I have been verbally insulted here, judged on small soap cuts, refused samples and was even told once "I should be grateful this brand even has a sale!" Pshhhtt! ..... Let's clear the air to anyone reading this: Lush policy is that you can ask for a sample of anything in the store except fresh face masks. Also- any product can be cut into ANY size no matter how big or small and done with a smile! Another thing that bothers me is that the staff will swarm you. They don't understand space and will constantly overbearingly recommend products. Yesterday, I returned a Dark Angels Cleanser I picked up 2 days ago. It was too dry and would completely crumble on me as well as missing the exfoliating sugar (with proof of purchase). I paid ~$15.00. Well, this store deducted $4 for the minimal amount I used of product to test it out and charged me extra for picking up the same product!! What?!? Yep. Only store to do this to me. Like Lush isn't already on the more pricier side. I should have gone over to Organic's and picked up their charcoal mask instead! Bridgewater Lush isn't one I would recommend and equally insist you avoid if you can. This brand really has amazing stores that offer amazing experiences. I highly recommend Short Hills. (Taryn, Marissa or Noel). Best of luck! read more

Most dreadful experience ever!!! Green Hair Cashier girl gave us the worst attitude after I asked her if she could box the bath bomb like the sign said "Free Gift Boxed". This wasn't for myself, it was for my 13yr old Secret Santa. She said No, we don't boxed them. I said, alright... may we make an equal exchange for the boxed gift, if anything I'll pay the difference or return it ... which ever is easier. Cashier huffed and puffed, put her neck back and rolled her eyes at me... at this point my daughter was nervous and wanted to leave!! I asked her for my change, and told her to never again roll her eyes at me!! Nor any paying customer!! I understand we're all tired . I had just finished working a 12hr shift myself, was shopping in my scrubs, no where near to making it home. I did not need no young rude asshole like her giving me any attitude. We've heard so much good things about this store, after last night experience... I will not be returning and neither will my daughter. What a shame!! read more

I've been a loyal Lush fan for years. I've been to the Lush locations in King of Prussia, Philadelphia, NYC, back when there was a lush in Menlo, Cherry Hill, Atlantic City, Quakerbridge Mall, Tampa, etc. Never had a bad experience in all my years of going. The employees I encountered at this location were extremely rude. Non stop yawning (even in conversation) and when i asked for help two employees WALKED away. The girl had short black hair, glasses and was on the heavy side and the other employee was a male. My daughter and I left in shock. Unhappy customers, rather make the trip to King Of Prussia than ever have to deal with these snobs again. read more

I had a horrible experience! The sale associate was rude and disrespectful! She wouldn't allow me to enter even though I have seen customers in there prior to going in. Once I was allowed access the associate had a nasty attitude with bringing me an item from the back. I purchased a Honey shampoo (liquid) instead of Honey bar. I had asked to make an exchange (same day, 2 minutes after exiting the store). When I went to insert my card and realized I had grabbed my credit, not debit (same color card and bank). The transaction already went through as I had asked her to wait. Again, she yelled at me, rolled her eyes, and moaned while telling me it's illegal to do that. I explained that it was a mistake on my part but I also know that card machines won't accept the wrong card. After sympathizing with her, I was still spoken to in a negative and disrespectful way. I have never had this bad of an experience. I will not support Lush at Bridgewater Commons Mall. This associate needs to be spoken to and this issue needs to be addressed. She has no business being on the floor of your store! read more

I love lush products, but this Bridgewater location is something else. I have had two bad experiences at this location because of the employees and how they treat/speak to their customers. Petty is an understatement is all I'm say. Save your time and order online or go to another location. read more

...I was introduced to LUSH when they opened up at this location and the. One day the Ladee comes home with some "Dirty" soap. I wasn't sure what she was implying but I tried it and loved the scent and the way my skin felt after vs when I used Irish Springs. I'll stop by in from time to re-up on my soap. There's ways greeter at the entrance unless it's insanely busy but regardless everyone is friendly and says hi. No matter if they're helping you or not. If the blocks of cut soap are not in my price range they have no problem with cutting one that's more affordable for me. The staff here is great! I always feel comfortable as a guy coming into the LUSH store. read more

They insisted I could bring the small size on a plane. Part my fault I should have looked up. But 3.5 ounce can not be carried on and I don't want to risk it getting thrown out through tsa. Very disappointed. read more

Great service, but the people who work there talk so quietly it's hard to hear what they are trying to sell you. I still ended up buying products they just need to speak up a bit. read more

I am probably the most picky when it comes to skin care, but I literally need their products after using them. They cater to your needs and have sensitive skin friendly natural products. Go in on a week day when there's no one around and they can give you attention, ask questions and suggest the right products:) I got a hand massage and I couldn't resist getting this incredible moisturizer and clay cleanser even though I had just gone in for my mask I love. The girls there are so friendly and down to earth, Im sorry I didn't catch their names! Great establishment read more

LOVE LOVE LOVE this store! I first heard about it on Tumblr (I am a blog fanatic) and when I saw that one would be opening near me, I knew I had to check it out. First I visited the website but it was a little overwhelming (because they have sooo many products) so I went in the store and began to browse. The employees were very nice & helpful. I bought a face moisturizer (for combination skin), a foot moisturizer, and a split end mender (a life saver for when you flat iron your hair often). All of their products are vegan and made with fresh ingredients. Sadly, everything is on the expensive side but that's how it goes with any beauty products. You get what you pay for. So luckily, if you spend a big chunk of money- it's usually worth it. I am going to give my new products a try and if they work nicely (fingers crossed), I will definitely be returning! If you're looking for a skin/hair care store that doesn't test on animals, are fresh ingredients, and are far from the average beauty store (sephora, ulta, sally's, etc.) GO HERE! read more

Lush is sadly addicting. I say sadly because even if you try, you will never purchase nearly all the lush products they have to offer. I do enjoy the smell, look and experience all of these products immensely. Plus, they do not animal test and contain mostly natural ingredient. The fact that they are natural means that if they touch water they will spoil fast so make sure to avoid getting water in many of your products. Before coming in the store I would look at their products online and see what interests you. If it is your first time a worker may be able to help you. Be careful though. Many of these young first time workers are not very knowledgable (how could you be with so many products). Some of them are very helpful so just try to sort out the experienced ones from not. At this point I just tell them I do not need help and do my own shopping. You will need them to help you eventually by cutting up some of the products if you want a smaller or larger portion than offered on the stands. All in all great modern store with a new take on cosmetics. Not sure how effective most of this stuff really is since I still break out all the time but at least its fun and safe. Definitely try to get your stuff in store because if you purchase online you will have to ship from Canada since it is Canadian based and will cost you and arm and leg. read more

I'm my num 1 fan of Lush and good customer in all the stores in NJ, NY!!!! When I go to the store or any store, I just not buy one, I'll buy a lot because I love lush company and their products! I'm a normal customer of lush, When I buy it some of the products I like to ask for samples to try and see if is good for my skin and then after that I would buy the product! This is normal all store give 1 or 3 sample, how I'm going to buy a new product if I don't try first!??? Only in this "STORE" I have problem when I ask for sample!!! I buy first and obviously ask for sample! I don't understand the issue to give any sample, if I spend money on the store, you guys no give me the whole bottle!!! HELLO!!! That's not only the problem, the problem is that every time than I walk into the store one of two of the workers looking at me and make me feel so incomfortable and they start whispering to all the other workers to say not to give a sample!!! This is ridiculous, acting like child, SELFISH!!!! I have my own store and when the customer ask me for samples, I give them without problem, and I'm the one than invest money in my store!!! When you have a satisfied customer they come back and buy more products! Is Not the first time they happen do you make me feel uncomfortable, I'm a professional I'm not a child!!! I hope than you guys don't ERASE this message!! I send this message also I will call Customer Service no to create controversy, is just to make you guys better workers and give better service. And yes I would come back to the store, 1rst is close to my house and 2nd to see if the service is better! read more