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Lunsford Performance Service & Dyno Tuning

5.0 (3 reviews)
Closed • 10:00 am - 2:00 pm
Updated 3 weeks ago

Services - Lunsford Performance Service & Dyno Tuning

Motorcycle repair

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Ask the Community - Lunsford Performance Service & Dyno Tuning

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Moto Boutique

Moto Boutique

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I have to be honest, I was a bit skeptical purchasing a my next Harley from across the United…read moreStates without seeing it in person. While doing a search I found the bike I wanted at The Moto Boutique in Columbus Ohio. So I reached out Christmas Evening thinking I would just leave a message and after Christmas someone would call me back. I was absolutely shocked when I received a text from Kayley just a short time later. I knew the dealership was already closed but Kayley was able to get me all the information about the bike I needed and wanted. When Kayley got back to work on December 26th she send me more info and specific pics that I requested and a deal was done that easy. I arranged to have a shipper pick the bike up and deliver it to my home in Arizona. When I received my bike it was exactly what Kayley had promised me. I was truly pleasantly surprised when I seen it roll out of the trailer. Most salespeople tend to tell you what you want to hear and miss small important details, not Kayley she listened to my wants and needs and came through for me. I highly recommend this young lady, especially if you are buying a bike unseen. You can trust her.

They have provided my title for the bike i purchashed on Jan 10, 2025. I have called every week…read moresince Feb and recieved multiple excuses until the beginning of March when i was told it was sent on Jan 28. But instead of sending it to my Mailing address which i provided, they mailed it to the physical address which has no postal service and it was returned to them. I told them they have it and to resend it to the correct mailing address. They said paperwork is done at a different location and nobody answers my calls anymore. I live in North Dakota and I am very upset at their complacency once they got my money.

ASK Powersports - Storefront

ASK Powersports

(16 reviews)

Southeast

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

Bought 3 units over the years. I only go there because the salesman jarred is straight forward. If…read morehe leaves im not sure if i will go back. They dont list the prices on tags, helpful hint is go in with what your willing to pay. The owner patty has final say on sale or not. Once the sale is agreed upon its pretty straight forward quick process. They are currently in the process of adding alot of stock for there accessories department. They have the best selection among the 3 locations. No issues with the bikes I have bought from there.

Lunsford Performance Service & Dyno Tuning - motorcyclerepair - Updated May 2026

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