Strongly encourage anyone looking for a dealership in central Ohio to start here. New to Honda, new…read moreto the area, just need service, etc. Reliable and responsive in all my interactions. No criticisms or complaints to share. 5 stars

Misleading Advertising led to an unfortunate experience. See attached as a reference…read more The sales person we worked with was kind, considerate and professional. We let them know in advance we were bringing $1000 as a down payment and were looking to complete the sale for the lease special event. Test drive went great. We went on to numbers. Sales advisor came back after speaking with manager. They said that due to the fine print we owed an additional $1900 in order to complete the deal. We said we couldn't do that and were looking to complete the deal as advertised. He said he understood and went to talk with the manager. The manager is the one who returned twice after this. First time to tell us that this happens often because people either don't read the disclosures or don't understand what it means when they say fee's not included. We told them we understand fee's and disclosures, however the way the add represents does not show the total amount they are asking for. They came back with new numbers after this that were still over $100 more per month than the advertisement. We were blamed for not understanding that their ad was misleading and ultimately we left because though we could afford it, that level of dirty business practice pushed us elsewhere. We wish the service person who helped us out initially all the best. But other than that they were duplicitous, condescending and lacked all empathy for their actions.

The store on 3341 S. High Street, is always so welcoming and helpful. Yesterday, Clint helped me…read moreput a new battery in my key fob. Saved me a lot of time trying to figure it out.

I had to get my car battery replaced. They tested it first, yep, a leaking corroded dud…read more I bought a new battery and had it installed with no waiting. They very very polite and I would certainly come back for anything car related .

I took my F150 truck here for an quick oil change last May, when I got home my transmission oil is…read moreleaking everywhere. I have it repaired. Took my truck today at Valvoline for oil change, they said the oil plug is rounded up and it was so tightened so hard that the washer is really but that it's causing a minor leak. They told me to go back to Walmart so they can fix it, because they don't touch it if there is issue already. I was thinking to go to Walmart and have them fix it but then who knows what are they going to do again at my truck. So I just schedule a service at the dealer. All mechanics are crooks, some will offer service that you don't need, some will mess your stuff so you'll need it done. Both don't deserved to live but pick your poison accordingly.

if you value your vehicle do not use Walmart for any services of repair, maintenance, or…read moreinformation. I cannot believe people have not been killed by having this place service their vehicle. Walmart thinks they have it all figured out on how to train a general person to service your vehicle when they clearly have no auto mechanic background. The people they have working in there would not even qualify as a backyard mechani. Walmart should be required to have at least one ASE mechanic at each location during service hours.

I was swapping out my fathers break pads and we needed some copper anti seize and some 3M silicone…read morepaste. Some auto part stores had one, but not the other and others didn't have either one. I'm glad I came across NAPA and their in store pick up because they had both and were ready pretty fast and I was able to preform the job properly. Great customer service when I went in and a clean store. I feel bad for forgetting about this store, but it's hidden if you're bringing by it. I'll definitely be back.

They were able to quickly change my windshield wipers after purchase. Would definitely come backread more

Great customer service as you would expect from any O'Reilly Auto Parts!! I pulled in from out of…read moretown, and I needed my battery replaced. I started to have some battery issue towards the end of my trip from Texas to Pennsylvania. Then, on my way from Pennsylvania to Ohio, it became more apparent that I would probably need to replace it very soon. When I arrived my destination in Ohio, looked this store up on Yelp and called them. Arland took the call, and he guided me thru with what I would need for my vehicle. I headed over to the store as soon as I could hoping my car would start. Fortunately, it did. When I arrived, there were a few customers already waiting in line, and Arland took care of me right away. He was very helpful, and offered to help me install the battery in the car when I asked if I could borrow some tools to take my old one out. The old one came out, and the new one got put in. Car fired up right away without any hesitation. Yay!! Thanks O'Reilly. Military discount of 10% is always appreciated!

ild give zero if that was an option to not buy batteries from here apparently there is a store…read morepolicy, that if you buy a battery online and go to pick it up they wil not install it. Because "it is cheaper online" even though the website the signage inside all says free battery installation.... when the older manager was asked about it being free installation he responded "i aint f'ing doing it." i had to make a online order at autozone and they installed it no problems... This place has lost my business for life and i advise anyone to do the same.

i purchased oil and a filter from store # 1043 in Grove city and i installed the filter not seeing…read morethe gasket from another brand was stuck on the vehicle and all the new oil spewed out on the garage floor . it wasn't the correct filter but would have worked anyway if not for the old black rubber gasket stuck on it. The people at the store gave me the correct filter and fresh oil for free that they didn't have to. thank you guys. Kenny G.

Never buying parts at this O'Reilly ever again. I needed a new caliper for my truck, as well as…read morerotors and brake pads. After answer in the questions about what type truck, motor, and did I have hydro boost, to which I answer no, she brought the parts out. After getting the parts and loading them up, I went to get the brakes changed. Holy crap, Celena. When I say I don't have hydro boost brake, that doesn't mean you sell me a hydro boost caliper. When I tell you that it's the front rotors I need, why would you sell me the rear ones? A job that should have taken 2 hours at the most, ended up being a 6 hour job, due to having to return parts to the Westerville O'Reilly, who were good enough to give me the right parts, gave me money back because the front rotors are less than the rear rotors, and I turned in the core to them, and I didn't even buy the parts from them to begin with. I understand confusion, but damn, get your stuff together. Do not get your parts at this store. Incompetently seems to be the way to go. If you enjoy having to return parts to different stores, then this is the store for you. I'll never go back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

My girlfriend needed a new car battery and I called in to ask about their free battery testing and…read moreinstallation. Juan answered my call and was very knowledgeable with all my questions! We went in an hour before close and he was able to get it replaced straight away! Juan was incredibly patient with my girlfriend and I, we had asked so many follow up questions because we don't know anything about car batteries/car belts. Highly recommend this location and Juan! I know what a man feel likes now when they walk into a Sephora or ULTA; my girlfriend and I had no idea what to do or expect at a car store. Thank you Juan! Definitely will come back to this location for any car needs. :)

Great, speedy visit! A quick stop to grab a tail light bulb went smoothly. It was easy to locate…read moreand self check out was quick. We were in and out in less than 90 seconds. A friendly employee asked if we needed any assistance too. .

rude and very unacknowledged . The guy didn't know anything on how to remove brakes or caliper. nor…read moredid he want to try and help. When I walked in him and another female employee was laughing and talking happily but wasn't happy to me as a customer very u no informative. The only thing he did know was they he sold parts that's it

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.