Went up to Arthur Ave. to experience more of the Bronx. Just stopped here to rest from walking. Ordered iced latte and lemonade. We were basically ignored after ordering which was okay because we weren't eating but when we were ready to go it was hard to track down someone. Also the lemonade was $8....Nice location though. read more

Luna Cafe - Cafes Near Me - Bronx, New York

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On a record-breaking hot 95-degree day, they had no AC or fans going inside. On the outside terrace, everyone is smoking so you can't sit out there if you want to breathe. They keep the door open so the smoke wafts inside too. I ordered a Greek salad, and asked for no oil or cheese but the menu specifically says grape leaves, green pepper and olives are included. I received just lettuce, cucumbers and red onion doused in oil. I sent it back, they were very nice to exchange it quickly and remove the oil as I had originally asked, but when I asked the waiter where are the grape leaves, he said they don't put them in the salad. So I feel that is false advertising. Nor were there any olives or green pepper in there. What kind of Greek salad doesn't have olives? So I spent about $14 for some lettuce, tomato (which they added the second time) cucumber and onion. I was very disappointed. My friend had a Garden Salad with chicken, that was better, it had lettuce, tomato, red peppers and olives in it that I could see. She liked it. The waiters were very nice and accommodating but more than one person comes to the table, so it becomes confusing, and they are rather slow and sometimes have to be flagged down even though it's not crowded. They do have an excellent location for visiting this area but I would not go out of my way to come here. read more

The food here is a 2/5. The food was overly salty and not eatable. The only thing I ate was the penne which was simply possible because I ate with the bread to compensate for how salty it was. The service was horrendous, completely. Lack of waiter attention, having to ask for help from different waiters multiple times because my main was nowhere to be found, just horrible, water refills taking 10 years, etc. I would not come back here under any circumstance. A two star is generous. read more

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Luna Cafe makes you feel like you're genuinely in Europe ambiance wise. Their cappuccinos are lovely, and the desserts are tasty as well! Love coming here for a coffee break. Not sure how their meals are but probably good too :) read more

Luna Cafe - Cappuccino and trilece - Cafes Near Me - Bronx, New York

Terrible service and terrible food. Waitress and waiter were unfriendly and impolite. I've eaten better cannolis from the grocery store. Shell was soft and stale, not crisp and fresh. The drinks we ordered were terrible. Mint mocha had no hint of mint at all and too much cocoa powder. The Nina Kiwi drink which is supposed to have kiwi, cherries, banana, and almond milk was awful. Had a chlorine-like taste, and not fruity at all. So sad that we wanted to experience some great food and atmosphere on Arthur Ave., but got this instead. read more

I know the reviews are from 1 star to 5 we are all unique and each have our own opinions burn that's why I'm yelping.! . This place has its ups and downs I been going to Luna since it opened. 5 stars always on the food and desserts. Know the staff is amazing. Yes, if you go on a night that's it's busy you have to wait a few minutes extra but isn't that everywhere? I've gone to Luna on weekdays and weekends and it can be very busy but the staff always does their best. Luna has a unique look to it I love all the flowers and especially around the holidays it looks very cute. I most favorite memory of Luna is the summer I nights. Especially last night I had a meal with my family I remember laughing so hard and having a wonderful time the food is always made with love. read more

The cappuccino was excellent, top notch. Their Luna Special Pizza for $18.95 was not large and the meat toppings were very salty and overcooked with very little cheese and the crust was thin, which I have no problem within terms of thin crust pizza, but I would say that the flour they use is low quality, because their pizza crust had a consistency of cardboard, and I was very displeased. The wait staff was great, no problems! The most unsettling part about this restaurant is that they have an American Flag above the restaurant and it looks like the flagpole broke, and it's hanging upside down, wrangled up, torn and tattered and discolored, and an embarrassment. They really should fix that as soon as possible. I can't believe that any American would feel good about going to this restaurant with this in mind, and I definitely won't be back there, if they don't fix the flag problem, which tells me that they really don't care about this country. To be fair, the Albanian Flag flying above the American Flag isn't in respectable shape either. read more

Luna Cafe - American Flag upside-down in tatters - Cafes Near Me - Bronx, New York

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Not sure how or why this place has low ratings but I had a great time here with friends. The food was actually delicious I got the chicken parm, my friends got the penne a la vodka. It was really good. The hookah was sensational, this hookah was better than most lounges I've been too surprising considering this isn't a spot advertised as a hookah lounge. Our waitress was so nice and the set idea was great. The only thing that could make this place better was if they served alcohol. Overall had a wonderful experience all my friends loved it as well would definitely return read more

Luna Cafe - Chicken Parmesan - Cafes Near Me - Bronx, New York

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I don't know why this place is so underrated. I'm on the hunt in Little Italy for cappuccinos, and this place has it . Amazing cappuccinos & cannoli. I also had the Italian panini, it was very delicious and the fries were so crunchy and seasoned , LOVED IT! The customer service was as equally as great, I didn't get here name , she was Spanish with glasses , tall , slim & dark hair , amazing girl , loved her customer service! I had a great experience! read more

Luna Cafe - Italian Panini - Cafes Near Me - Bronx, New York

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Terrible food! Avoid this place. Mediocre service and MOLDY cakes. Both pieces of cake purchased had mold all over them and was unable to see mold in the beginning due to darkness in the place. Further, watch your money as they claim to round up to the next dollar and claims to be a common practice in there business. On top of selling moldy cakes they keep your change. Shit service and shit food. read more

Not sure how ppl saying the food sucks then again the only thing I've bought here for the past 5 to 6 yrs is the steak sandwich (hero). That is the best and the seasoned fries are yummy too. My only issue is they use to have delivery on grubhub but aren't there anymore so I haven't been able to get a steak sub in months bc I'm currently carless.. read more

Absolutely horrible experience! Half empty cafe and the waitress has the nerve to say we will need to move because we are 2! First of all how about tell us that when we sit down. In the middle of eating, we were asked to move!! I asked for the check!! Never returning to this junk hole!! Have common sense and better service! I would've gave zero stars if I could! read more

I wouldn't give even 1 star to this place... Sunday morning after the 4th July, visiting NY we decided to go there, i was seating in the table with my family for about 30 min, nobody came to see if we needed anything. You don't feel welcome on this place, not friendly at all. I wouldn't recommend it at all. read more

The best cafe I have ever been to it looks so good inside the food is on point now the coffee is the best I always go in the morning if I could I would give it a 6 stars read more

The service was horrible. 50 minutes later we still didn't have our basic sandwich orders. We asked if they had alcohol/beer and they said no and the next table was getting rounds of beer.. I asked for a crepe and they also didn't have it. They also made us buy bottled water when they were serving others tap.. Don't let the cute decor fool you. read more

So I didn't eat at Luna Cafe, but I came here on a beautiful Saturday afternoon with my boyfriend, and we sat outside & smoked hookah. We saw some guy smoking and decided why the eff not! This was GOOD hookah, and for whatever reason, recently, I've been getting garbage hookah at these random spots that I've go to. Our hookah was strong, and lasted us over an hour with out needing to change the coals once, and even at that point we could've continued blowing 0's, but our parking was about to expire--- so we had to leave. They designate one side to where you can smoke, but you can also order food/drinks in that section as well. I'll definitely be back for the hookah & maybe next time I'll dip my little paws into a slice of cake too! read more

This is the best place in NYC. All coffee services, traditional seafood food and hookah are offered here with a summary all in one place. I definitely have a recommendation for everyone who wants to enjoy delicious things as well as a warm welcoming from the restaurant staff read more

Luna Cafe - thanks for this special gift from the manager Alban he's the best manager ever - Cafes Near Me - Bronx, New York

Absolute worst service I've ever received at any restaurant here. It took 20 minutes for them to take our order and no one was even there. The bathroom was also disgusting. read more

Terrible! Avoid this dump. cappuccino was awful, cannoli very small, no gelato and waitress gave us an attitude! Not the place it used to be read more

It's very hard for me to leave this 1-star review for the cafe, but it needs to be said so others would know what they're getting into.. I've been going here for over 2 years with friends and the food has been great and servers very professional. However, I recently had a terrible experience with the owner/manager of the place whom I've never previously met, after which I will no longer step foot in the place. My friend and I visited few days ago where we ordered a hookah and I ordered a dessert on the side. The server we had was very polite and brought our orders. He took awhile to come back with the receipt so I went inside to pay. He processed the payment but never gave me my receipt. I didn't make much of it until later that evening when I realized we paid an awful lot for just hookah and a dessert. I called the next day and the manager picked up, asking me for the receipt but after I explained him the situation and asked what the price of the hookah was, and why we ended up paying $46 for just hookah and a piece of dessert, he was very rude and said I needed to come in to show him the server. I went in 2 days later after work and found that nice waiter who recognized me. He explained everything clearly and said there were extra charges for additional waters (I had completely forgotten about those) and the full amount was such and such..I admitted I'd forgotten about the few waters we ordered and thanked him. We had a pleasant conversation, he printed out the receipt and handed to me and I was about to walk away. Apparently that garbage of a manager was creepily hearing in on the whole conversation, but I wasn't aware since I never saw him before. Suddenly he interjects and starts yelling: "excuse me you're the one who called me the other day about the hookah, why are you lying and saying you only got hookah when you got dessert too? You said you had no drinks just hookah and nothing else, you lying!" I and the waiter were looking at him like he's crazy. I told him I asked for the price of the hookah over the phone but he never gave it to me and asked me to come in to ID the waiter. But he kept running with it...he insisted that I'm lying and kept repeating himself. What's worse is his shameless unprofessionalism... he's screaming and accusing a customer for lying when there are other customers around looking at him...he looked like a crazy man,, arguing over nothing...he was humiliating himself even though the small situation was already fully resolved by myself and the waiter. Clearly he was after an ego trip and not for professionalism or decent hospitality. He then stampedes out the door to talk to someone sitting in the outdoor patio and shuts the door behind him, I open it to leave and turn around and tell him point blank: "your behavior was very disrespectful...where I come from, accusing customers for lying and disrespecting them is completely unacceptable. Your server did a very professional job and didn't give us any issues,, and you get in the convo and act so rudely.. I've been coming here for years with friends and we will never come back here again." As I'm walking out he goes,"thank you, thank you." Fair warning guys...the food is good, the servers are nice (although not always timely), but clearly the manager/owner is mentally unwell. My heart aches for any of his employees who have to work under his wrath. There are far too many good eateries in NYC without the negative drama, so I wouldn't waste another minute here, especially if you want to come in with your loved ones and leave on a positive vibe. read more

I actually really liked this place. We got the mixed combo which was a bunch of types of Albanian sausages. It came with bread and a cabbage salad. The service was a little slow, but it was a beautiful day and we didn't have anywhere to be so we enjoyed sitting on the pretty patio and people watching. read more

Luna Cafe - Cafes Near Me - Bronx, New York

This cafe was adorable. We came very late and they were accommodating. They have a good menu with great options. My table ordered the vegetarian panini, buffalo wings, and the garden salad. All of the food was good and the vibe was perfect. Our server had a good sense of humor and she was extremely patient. read more

Really nice place I love 3 leches is lovely...!!!!! Im so happy to discover this lovely place in my neighborhood.. 100% I'm recommend!!!! read more

Luna Cafe - I love this place peace and love. !!!!! #alfa - Cafes Near Me - Bronx, New York

This Recensione is for REGINA, we had a great time there with a friend of mine, Regina deserves more than 5 stars, keep it up. read more

They automatically add 20% gratuity to all checks (we were a party of two) which is not displayed up front on your check so you end up double tipping. This happened with my meal and with my to-go coffee. It ruins the experience completely. Food and coffee was ok. read more

Yum!! Stopped by here for an evening dessert after lunch. I had the Nutella crepe with banana and strawberries, my friends had tres leches the chocolate mousse cake and cannoli. I got a little nibble off every thing and loved it. Can't wait to come back and try the gelatos. read more

This cafe was packed with people and I have no idea why. The service was abrupt and not friendly and just not good. The ricotta cheesecake was stale and dry. The canollis were HORRIBLE. Cream was like sticky nasty glue. Coffee was too strong and not drinkable. The 2 stars is for the banana Albanian cake which was very delicious. read more

The prices on the menu are cheaper than what appears on the bill. There is a service charge that doesn't appear until you've already paid and they bring out the final receipt. If you ask for water they bring out water bottles and help themselves to another $5 fee on the bill. Beware read more

They lowkey sell beer under the table and lied to us about it when we wanted alcohol. Our server took forever and wasn't wearing a mask. We waited over an hour for food that was mediocre. Cute as hell outdoor seating tho DON'T BE DECEIVED BY THE DECOR read more

Came here with my two kids... we ordered, after 15 minutes the waitress comes back saying there is only meat burek, my daughter wanted cheese ok... my daughter agrees to take the meat. I ordered fried calamari, the was none, batter and some chewy stuff inside. The bill comes, I give my card the waitress takes it gives it her manager he looks at me and tells her something. She comes to me and says CASH only!! Ok why is there no sign? Why did she take the card? I had to go to Chase and pay $3 to get cash while leaving my kids there. This is when they see me with a toddler in a stroller and 11 year old. Please tell the costumers before hand there is no Credit Card accepted, very shady...never again read more

now that they removed the albanian waitresses everything is so much better - instead of the waitresses focusing on flirting with married men and trying to get large tips - the new waitresses do their jobs and make sure you are served properly! the food is even better now too! and they have more options of food too! read more

Not a friendly place. Pizza was fine but mediocre service made the food taste worse. Sat outside but was not welcomed.

After waiting for an hour, they had the audacity to bring out extremely stale food with the bare minimum in terms of flavor. For the dishes I consumed, I would never pay the amount they're charging. After complaining, they offered us free drinks. This did not redeem the food, bad place to visit. Spend your money elsewhere. read more

Never again... a HUUUGE mistake to go inside, I don't recommend it to anyone, all stores at Arthur avenue are better then this place.. The staff not friendly and the products cheap and nasty. read more

I ordered a salad for $10 bucks and added shrimp which was $6 and I specifically asked for extra shrimp because they don't give much and they charged me $7 for extra shrimp but there was still not enough. when tax was added I ended up paying $25 for a regular size (no extra shrimp) salad. could have been better. read more

Great coffee-didn't have dessert. We came early to do some shopping a wanted breakfast In an area known for great food stores, I had a sandwich- a lousy sandwich. The bread, the cheese. Asked vinegar and oil to doctor it up. Thx bottles arrived sticky. And only white vinegar. Stars were for the coffee and staff. read more

Sub par food and service. Wasted a trip to Arthur Ave trying this place. Oh well, live and learn. I should have checked Yelp first. :(

I had a chicken sandwich and an Iced Latte, and when I got home (3 or 4 hours later) I had realized that I got terrible food poisoning from this place. (I have never been this sick from food ever) Called in and asked for the manager just to let them know what had happened and to maybe be more careful, the workers were friendly but as soon as the manager was on the line she was hostile and began to argue with me. I told her that for that whole day the only thing I ate was the chicken sandwich and the iced latte I got from them. No apology or anything, she kept arguing that everything in the cafe was prepared fresh. All I wanted was for her to just acknowledge what I was saying, I told her I was not calling to argue with her but she continued to get very defensive and accusing me of being aggressive. I told her "all I want is maybe an apology and to just listen to what I'm saying" I received a very forced "i'm sorry you are sick" apology followed by a comment about how "I might be coming down with something". After holding in the feeling of having to throw up all day that night at 2am I threw up the sandwich I and instantly felt a lot better. So you decide if it was the food or I if I was "coming go down with something" Never as a customer have I been treated with such utter disregard and disrespect by anyone. Also as someone that works in customer service, I know very well this is definitely not how you deal with a complaint. read more

I had a phenomenal experience. We were greeted by the hostess in a timely manner, and I had a perfectly executed albanian dish called "skenderbeg" as well as their specialty pizza that was topped with mushrooms, albanian smoked meat, and albanian sausage. The pizza was cooked to perfection. read more

Went in for a late dinner. Ordered risotto with chicken and they served me chicken fried rice. I don't know if they don't know what risotto is, thought I didn't know what risotto is , or if they weee just giving me whatever they had at the late hour but I was disappointed. My boyfriend ordered the lamb and enjoyed it. The servers were friendly and responsive but the risotto thing is unforgivable read more