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    Lumi Spa

    3.9 (134 reviews)
    Closed • 9:00 am - 7:00 pm

    Services - Lumi Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Lumi Spa Photos

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    Recommended Reviews - Lumi Spa

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    Reviews With Photos

    What I wanted and the outcome of what I got.

    I'm extremely disappointed with my experience. I showed a clear photo of the exact design I wanted--clean, sharp cherry-red tips with a smooth, even blend. What I received looks nothing like the picture. The lines are uneven, the red is blotchy, and the overall finish is messy. I even pointed this out during the appointment, and the nail tech told me "that's just how it is," which is unacceptable for professional work. I also want to mention that I live near Grass Valley and drove an 35 minutes each way for this appointment, that is a total of over an hour. This was absolutely not worth the $75 I paid. I wasn't offered a refund--only an offer to remove the nails, which doesn't fix the time, money, or effort I spent trying to get the design I asked for. I'm sharing this feedback because I was very specific about what I wanted, provided a clear picture, and still left with nails that look nothing like what I requested. I was asked to send a text to the phone number provided and the manager will get back to me and it's been seven days and silent. I will not be returning or referring business. This was not worth my time and money.

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    4 months ago

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    1 month ago

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    3 months ago

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    21 days ago

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    14 days ago

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    23 days ago

    I felt rushed through my mani-pedi. They made my big toe bleed. Didn't give me time to pick a color. Terrible experience

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    10 months ago

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    3 months ago

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    4 months ago

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    5 months ago

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    4 months ago

    Tina is amazing! My nails last 3 weeks looking fantastic! The spa is very nice, the chairs are comfortable and it is a convenient location.

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    5 months ago

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    7 months ago

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    Page 1 of 4

    Ask the Community - Lumi Spa

    Review Highlights - Lumi Spa

    “I was so excited to hear that a spa in Rocklin offered Japanese head spas so my boyfriend and I went to try it out.”

    Mentioned in 12 reviews

    Read more highlights

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    Bee Sassy Nails - instagram: beesassynailspa

    Bee Sassy Nails

    4.6(45 reviews)
    2.5 mi

    Have had really positive experiences all around at Bee Sassy Nails! Annie has been my favorite so…read morefar and I recommend booking a manicure with her. The owner also offers amazing customer service!

    I really wanted to give this salon a fair chance, but unfortunately I left extremely disappointed…read morewith how my experience was handled. I walked in later in the evening and asked if they were still accepting walk-ins. I completely understood that it was late and honestly expected them to tell me no. Instead, May immediately told me to sit in chair three and agreed to do my nails. Shortly after she started, the salon lights automatically shut off because it was after hours. At that point, we discussed finishing them another day. May asked me to come back two days later, but I explained that I was leaving town that morning and could only come back the following day. She told me she wouldn't be working that day and insisted on continuing that night instead. We ended up sitting there for around two hours in the dark, using our phone flashlights so she could see my nails. Multiple times throughout the appointment, I could tell the quality wasn't what I wanted, and I asked if I could just come back the next day and have someone else finish them. I was repeatedly encouraged to let her continue. Once the nails were finished, I still wasn't happy with the designs and again asked to return the following day to have them corrected by someone else. The designs were removed, so I ultimately left that night with my nails unfinished but still paying. I then had to drive back to the salon (very far out of my way) the next day specifically to have them completed. While the second result was better than what I had received the night before, the entire experience was frustrating and not what I would expect after spending that much time and money. There also seemed to be a significant miscommunication regarding the price. I paid the first night and was under the impression that this covered the service. When I returned the next day to have my nails finished, I was charged again. When I questioned this, I was spoken to very aggressively by someone who hadn't even been present for the original conversation between May and me, and I was told a version of what happened that was just simply incorrect. Even after saying I'll pay, this woman still insisted on being aggressive and speaking on something she had no knowledge in. I understand that I came in late, but I specifically asked whether they could accommodate a walk-in and would have completely understood being turned away. Once the salon accepted the appointment, however, I don't think a customer should be expected to sit for two hours while their nails are done in the dark with phone flashlights, leave with unfinished nails, return the next day, and then pay additional money to have the service completed. I understand there could be a language barrier issue as well but if I had known I was going to be paying I would have just gone to my normal salon that I know is capable of solid work and good customer service instead of driving over an hour in total out of my way to ultimately be yelled at by a woman who had no idea what she was talking about. Making two trips to the salon, and spending hours dealing with something that should have been a straightforward nail appointment. I don't feel that I should have been charged the full amount given the circumstances, and the way the situation was handled when I returned made an already disappointing experience much worse. I understand things happen and May did the best she could under the circumstances but the price I paid did not reflect the service I received in the slightest.

    Photos
    Bee Sassy Nails - A butterfly trying to drink from my nails! It went to each finger!

    A butterfly trying to drink from my nails! It went to each finger!

    Bee Sassy Nails - Instagram: beesassynailspa

    Instagram: beesassynailspa

    Bee Sassy Nails - Ombré gel by Bee

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    Ombré gel by Bee

    Creative Nails Rocklin - I'm relaxing in a massage spa chair while Claire gets her nails done.

    Creative Nails Rocklin

    4.0(59 reviews)
    2.5 mi

    A follow-up to my previous impressive gushing review as I really want to love this place…read more The amount of time we spent there: B+/- for two of us, mani and pedi for each of us, and only Sandy working, AND going out of her way to take us on New Years day, I can't be too upset for it taking over 6 hours. The price: C- Pretty steep IMO. With tip, I paid $295. This was a discounted rate for a New Year special and it included a $20 cert for each of us on our next return. Comfort: A / A-. The place is beautiful. I love the pink tree and flower wall and decor. The place was pleasant smelling - not like nail polish as I expected. Though I was ready to go home and my foot water got cold before she got to my pedi. The foot massage was very nice. Company: A+ Sandy is very nice and personable and no communication issues. Very much enjoyed her company. Quality of work: A and F. The A part: My niece got pretty long tips and a nice pedi. They were all still intact 5 days later when she left to go home. The F part: My toes (some new tiger eye gel stuff) snagged all night on my sheets. Got up early to notice one of my toenails either started to cut too short or broke part-way with polish over it. No big deal, finished cutting it and filed it down. Two toenails were just snagging where they were cut but not filed. One other toenail, the gel just fell off somewhere. I know it was there - I watched her put it on, but by morning, it was gone. The next day, just half of another toenail came off leaving a shrarp ridgid line between polish and no polish. One foot got 3 coats of gel while the other only got 2. I didn't say anything as she had already started moving to the topcoat and it is still winter so nobody will see it. The worst part: My fingernails - to be fair, they were pretty jacked up to start with as I normally wear dip and long past their expiration. I ended up with new dip with gel on top and short and stubby uneven nails. I did ask to keep as much of the length as possible, but I only got that on one nail. The 2nd day into it, one nail chipped. Day 3, the whole nail - dip and gel polish disappeared while I was making a large dinner for in-town family and friends. I had to throw out the ENTIRE thing to save major embarrassment of not knowing where this fingernail had gone. Humiliating to throw away dinner when everyone is hungry. Another $500 to take everyone out because of a failed nail job. By day 7 - Just a week into it, I was down 4 fingernails and 2 1/2 toenails. I was able to swing into Creative Nails to get the rest of the gel off my 6 remaining fingernails on Saturday the 11th. Sandy wasn't there. 2 other men were and I asked for help to get them off. One of them pulled the container of nail tips and used one to pop the rest of them off. I asked if he had acetone or something else. 'He said this is healthier.' and proceeded to pop them off. Pretty uncomfortable and there isn't much of my natural nailbed left. Hell, I could have done that myself and possibly salvaged a bit of my own nails that are now super thin, flimsy, peeling, rough and breaking. After he told me I owed him $10., I wasn't about to show him my feet. I was pretty upset he even asking me to pay (and I told him they were just done), I forgot to use my $20 coupon. UGH. Sorry Sandy, I thought I found a gem, but I won't be back.

    Took my daughter to get her first acrylics for promotion. We had two appointments booked for 10, I…read morewanted it to be a fun mother daughter event. When we arrived there was only one employee available. 40 minutes later a couple other employees arrived. (Mind you this is 40 minutes after my appointment time) No one even asked if I was waiting for a service. They then tried upselling my daughter and another customer to get pedicures. So one started a pedicure and the other disappeared in the back. By that point I was so annoyed I never even asked to get my full set. I'll keep my money, thanks. Very disappointed that I had two appointments booked and no one there to do my nails. Thank goodness I let my daughter sit down first since it was her special day. He did an amazing job on her nails. Shape and color are great. But it took over two hours, which is longer than I expected. Quality is good. The space is nice. But customer service is lacking. Really disappointing experience. Why even have customers make appointments if you aren't going to staff for them.

    Photos
    Creative Nails Rocklin
    Creative Nails Rocklin
    Creative Nails Rocklin

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    Lumi Spa - othersalons - Updated September 2026

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