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    LumaDome

    3.5 (2 reviews)

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    Western States Home Services

    Western States Home Services

    3.1
    (101 reviews)

    Technician Joel was knowledgable, polite, and quickly confirmed the suspected issue and performed…read moreregular service on the system. Altogether good service and the problem with this company does not appear to lie on the technicians. The problem is the unjustifiably high labor rates and the service contracts pushing like some sleazy used car dealership that is definitely a push down from a greedy and moronic management. You will overpay from service from this company, but if you get a technician like Joel it will at least be good service. This company seems to be another one in the HVAC industry that takes advantage of customers by overcharging labor rates and pushing services that are unnecessary to pad their bottom line. My recommendation would be to avoid or at the very least get a few other quotes so you can have a good laugh at how inflated Western States labor rates are.

    After a prescheduled maintenance visit by our longtime HVAC company, we discovered that our home…read morewas in need HVAC repairs. We felt the cost of their proposal seemed excessively high and thus decided to obtain several additional second opinion bids. After carefully comparing the competing bids, we decided to go with Western States Home Services. We were impressed with not only their proposal and high ratings here on Google, but also importantly, their tech, Kevin Daly. Kevin was truly genuine in his assessment and carefully presented a very detailed proposal that was the most competitive of the 4 proposals. We also requested to have Kevin assigned to us for all future service visits as we admired his genuine enthusiasm for his profession and his excellent customer service attitude. Today, Western States Home Services sent tech Matt Arrellin to our home to carry out the actual work from our proposal. Matt was friendly, knowledgeable and professional. He explained the process in more detail and then showed us before and after photos. Thank you so much Matt for all of your hard work today. Thank you to our new friends at Western States Home Services!

    Shannon Schaenzer Realtor

    Shannon Schaenzer Realtor

    5.0
    (1 review)

    Shannon made this experience extremely easy. As a new resident to Scottsdale relocating for work…read moreshe made the transition seamless for me and my family. Even though we were relocating across country from Virginia to Arizona she always made time for any questions and was extremely responsive to any emails for voice messages I left despite the time zone difference. Shannon also viewed homes for us in Arizona and called us via facetime in Virginia to show us the properties and also took the time to take videos of the entrances of the neighborhoods and the views from the surrounding roads. On top of that she gave her honest opinion about the properties and was not just out to make a sale. We ended up securing the 6th home that we looked at during a trip I made out to Arizona to see homes in person. Shannon met me at the first house and took me to all of the others. She was extremely knowledgeable about the area and helped us to figure out the most important factors to us regarding the move which were proximity to work, great schools and closeness to conveniences. She is professional, respectful, responsive and a great negotiator. If you work with Shannon as your realtor, you will be in great hands!! Thanks again Shannon. B. Watkins

    From the owner: Real estate in North Scottsdale. Negotiating for the best price. Finding homes for buyers and…read morerenters. Lead marketing techniques, no expense spare on my dime. Open houses, professional photography, online marketing, and much more. Great communication with client helping them through the transaction. Managing paperwork, deadlines, and delivering to needed parties on time. Using all benefits Berkshire Hathaway HomeServices provides to my clients, the most respected company in the business.

    LumaDome - homeservices - Updated June 2026

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