My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

No! Outdated representatives ...did not seem on top of ordinances. Permits or measuring for…read moreprices. This company needs to update their sales into this century!

Wish I had read the reviews last year. 5/23 /2022 I ordered a couple of awning supports. month…read moreafter month same ol bs. "They haven't come in yet" Then I get a call 3 weeks ago from Andrea in the office saying they finally came in. I told her it would be a couple of days before I could get and she said no problem. I have gone by twice a week for the last 3 weeks and nobody there. It even looks like they cleared out. Nobody ever answers the phone or returns emails. Shady as it gets. I will be calling on his contractors license next. I gave one star because they wasn't anything lower.

My mother gave a down payment in January--check was cashed the next day. She passed in April, and…read morewe were told supplies had been ordered, were sitting on a ship in some port, and the job would be done in July. Not ONE of the numerous phone calls that my brother and I made have been returned. Now it's November, and we are here in Mesa to sell the house. We no longer want a new awning, as we won't see that return when we sell. My brother has gone to Bill's location three times, and has been told a different lie each time. The office women even yelled at him (great customer service!). Today, he was told they couldn't return our money, so my brother said we'll just have to go to court. This comment was met with little more than a shrug. It's pretty sad that companies like Bill's Awnings steal money from, and take advantage of, old people--even after they're dead! They have no intention of actually doing the job. If you're considering giving this company a down payment, I would think twice. They're probably just using your down payment to meet their payroll. I wonder how many other people have had their down payment stolen from them. More importantly, I wonder how these people live with themselves.

Not reliable, committed to delivering the awning with agreed specifications on a given date and…read morethen totally backed out just a day before.

Just had a second visit from excellence awning to have a second small job and again they delivered…read more I highly recommend this company. AAA + service yet again. Thanks guys

We love our east valley home but our backyard was in the full Arizona sun all day preventing us…read morefrom fully utilizing the patio or pool. Any amount of landscaping would only partially shade the yard and not the area we used most. We did try a couple of gazebo style canopies from Amazon and a very large off-set umbrella from a local store but they both collapsed during wind/dust storms (the umbrella almost immediately and the canopies the second year). We needed to invest in something more permanent that would stand up to our crazy wind storms and the unrelenting sun. We called the Outside Shade Company who quickly provided us with recommendations and a quote for two sails. We made a couple changes (two additional sails) which the Outside Shade Company happily added for us without complaint and at a discount. In the end, they installed four shade sails, three over the pool and pool decks and one small rectangle to shade our covered patio from the morning sun. The poles are sturdy steal with welded rings cemented into the ground and are painted to match the house. The sails are a quality mesh-like material that provides shade and protection from the harmful UV rays without interfering with our enjoyment of the Arizona sky. The complete job took a little longer than expected due to the busy summer season but were installed just in time for peak swimming weather and well worth the wait. The Outside Shade Company is a great company to work with and I highly recommend them for your outside shade project.

For as long as I can remember, I've always dreamed of having a black & white striped awning on my…read morehome. Well guys, it finally happened, my dreams have come true!! Phoenix Tent & Awning was able to come over within 24 hours of my initial call to do a consultation and show me my options. Della was super friendly and helped me decide what we wanted. Who knew that there were so many options for an awning?! You literally design your awning(s) completely custom from the Sunbrella fabric design, stitching color, size, trim design, etc. I was overwhelmed but Della helped guide me. We had a minor installation hiccup (because we have shutters and they aren't used to installing the spears into the shutter itself) but the final result is GORGEOUS. It also took 12 weeks to get because of COVID-19 delays, but it was worth the wait. I am in love and every time that I drive by, it makes my heart so happy! I would highly recommend them for the price, quality, and service.

All Pro Shade Concepts is the epidemy of what a company should be! Every single person who we have…read morehad the immense pleasure of working with from scheduling to installation are absolute gems! I have never in my life experienced such amazing customer service! Not to mention that the product is top of the line! FAR SUPERIOR than the other companies products I had come out. Thank you Eric, Ben, Ray, Nora and EVERYONE else who worked on our project! You're the BEST! Don't waste your time looking at any other shade company, call All Pro Shade Concepts! Ya, I know, that last line sounded like a commercial, but I'm serious! You will not regret it!

Quality, great customer service, and I love the custom look! You won't go wrong with this company!read more

On 5/13 2026, we had our Patio Sun and Wind Screen installed…read more We had an excellent experience throughout the entire process. At the in-store sale and order back on 4/17/2026, for less than a month for completion. The installation team of Grabrail and Byron first had to remove our twenty-year-old awning. This process left many stucco holes that had to be repaired. They stepped up and painted them so no repairs showed. Our patio protection is back and looks great again. Thanks for the excellent quality service. Adam and Patsy Bona

i paid 8k for a what I found out was a 2500.00 blind for a glass garage door. they came out 6 times…read moreover 2 years for repairs. Now they are telling me the warranty is up. They should have fixed it right the first time.

This company All RV Awnings is out of business going around collecting checks and saying they will…read moreget you the parts so not be tricked they will not render any service.