I got a rectangular shade sail to help shade my pool and to help keep my neighbor's Ficus leaves…read moreout of my pool. The shade goes from my house to about a foot inside of my property boundary wall. It's doing a great job and seems to be creating cooler pool water. It is extremely durable and has been tested now by two major dust/monsoon storms with high wind. It handled it like a champ! No issues at all. The Outside Shade company is a local family owned and operated company with several members of the family involved in the business. They were always very quick to respond to all my questions and were great to work with all the way through the project. I love being able to support a local family owned and operated business! I highly recommend The Outside Shade Company and their shade sails!

I have called twice to make estimate appointment with no call back. Then they canceled my…read moreappointment twice in the same day. Wasted my weekend waiting for them. I don't usually leave a bad review but this business needs better management!

I had an outstanding experience with All Alpha Shade Concepts. Their patio shades and pergolas are…read moretruly best in class--crafted right here in Arizona with impeccable attention to detail. They were delivered on time, and the installation was flawless. The team was incredibly knowledgeable and made the process effortless. If you're looking for top-tier patio shades or a beautiful pergola, I can't recommend them enough!

Had Alpha out for a few window screens and a screen for our pool baja shelf…read more They were professional, quick and priced right. We love the product both for our home and the pool. Would highly recommend for any of your shading projects. Mark Longstaff

I had AZSM connect two patio roofs with a custom 26 ft. insulated roof solution…read more Every step of the process from onsite consultation, to help with HOA approval, to final installation, was professional and friendly. I now have full shade across the entire backside of the house, and couldn't be happier with the work that was done.

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

Our 9 year old motorized system needed service, the OEM and the installer washed their hands (too…read moresmall of a work for Liberty) I reached out to them. Dani was super responsive, and Mike the owner came in and provided a reasonable quote the next day. I was able to get them schedule it immediately. Their team came in on time, did a very clean and perfect job fixed problems created in the original install and provided me with instructions for upkeep and maintenance, fixed a few other items they noticed and made it better than when we first purchased the house. I will recommend them anytime.

Our old outdoor shade company won't service our gated community anymore due to 'overreaching'…read moresecurity measures. Call Quality per another ND user; very responsive, very fair pricing. Highly recommend.

Would definitely recommend them and use them again for an appropriate application of their…read morespecialty. To single out for mention, Sergio and Rubin. It feels good to work w people who bring confidence, skill and knowledge, and big-warm hearts. So comfortable with them working here in our home.

Sent an initial response and then did not respond after I asked for more information and to get a…read morequote. Will be going with someone else.

Thanks Steve & Daniel for doing such a great job for us in the summer heat! We love how our new…read morescreened in porch and doors turned out!

oseph Bonacci on ChamberofCommerce.com…read more Nov 2nd, 2025 image The Company owner Steve Mayfield stated there was a 2-year warranty on the installation and materials. We attempted to contact the company (Steve) several times, but he has never responded. We needed the sunscreens fixed which are loose. He was fast to respond when he wanted to be paid to have the porch encloser installed but will not respond to make repairs. We will never use this company again. He might have been good several years ago but not in 2025. Deeply Disappointed

On 5/13 2026, we had our Patio Sun and Wind Screen installed…read more We had an excellent experience throughout the entire process. At the in-store sale and order back on 4/17/2026, for less than a month for completion. The installation team of Grabrail and Byron first had to remove our twenty-year-old awning. This process left many stucco holes that had to be repaired. They stepped up and painted them so no repairs showed. Our patio protection is back and looks great again. Thanks for the excellent quality service. Adam and Patsy Bona

We are very happy with liberty service , they did very nice work and cleaned up their mess.read more

They redid the cushion and springs on my Lazy Boy chair and it's good as new if not better. The…read moreservice I received was exceptional and it was affordable.

Someone leaned back on this chair and broke the chair. Took the pieces to Chair Medic. They did an…read moreamazing job with the repair. Still holding up 6 years later!