I got a rectangular shade sail to help shade my pool and to help keep my neighbor's Ficus leaves out of my pool. The shade goes from my house to about a foot inside of my property boundary wall. It's doing a great job and seems to be creating cooler pool water. It is extremely durable and has been tested now by two major dust/monsoon storms with high wind. It handled it like a champ! No issues at all. The Outside Shade company is a local family owned and operated company with several members of the family involved in the business. They were always very quick to respond to all my questions and were great to work with all the way through the project. I love being able to support a local family owned and operated business! I highly recommend The Outside Shade Company and their shade sails! read more

I have called twice to make estimate appointment with no call back. Then they canceled my appointment twice in the same day. Wasted my weekend waiting for them. I don't usually leave a bad review but this business needs better management! read more

The Outside Shade Company - Please see photo for conversation and proof of the review. - Shades & Blinds Near Me

For as long as I can remember, I've always dreamed of having a black & white striped awning on my home. Well guys, it finally happened, my dreams have come true!! Phoenix Tent & Awning was able to come over within 24 hours of my initial call to do a consultation and show me my options. Della was super friendly and helped me decide what we wanted. Who knew that there were so many options for an awning?! You literally design your awning(s) completely custom from the Sunbrella fabric design, stitching color, size, trim design, etc. I was overwhelmed but Della helped guide me. We had a minor installation hiccup (because we have shutters and they aren't used to installing the spears into the shutter itself) but the final result is GORGEOUS. It also took 12 weeks to get because of COVID-19 delays, but it was worth the wait. I am in love and every time that I drive by, it makes my heart so happy! I would highly recommend them for the price, quality, and service. read more

We love our east valley home but our backyard was in the full Arizona sun all day preventing us from fully utilizing the patio or pool. Any amount of landscaping would only partially shade the yard and not the area we used most. We did try a couple of gazebo style canopies from Amazon and a very large off-set umbrella from a local store but they both collapsed during wind/dust storms (the umbrella almost immediately and the canopies the second year). We needed to invest in something more permanent that would stand up to our crazy wind storms and the unrelenting sun. We called the Outside Shade Company who quickly provided us with recommendations and a quote for two sails. We made a couple changes (two additional sails) which the Outside Shade Company happily added for us without complaint and at a discount. In the end, they installed four shade sails, three over the pool and pool decks and one small rectangle to shade our covered patio from the morning sun. The poles are sturdy steal with welded rings cemented into the ground and are painted to match the house. The sails are a quality mesh-like material that provides shade and protection from the harmful UV rays without interfering with our enjoyment of the Arizona sky. The complete job took a little longer than expected due to the busy summer season but were installed just in time for peak swimming weather and well worth the wait. The Outside Shade Company is a great company to work with and I highly recommend them for your outside shade project. read more

I've just had my second shade from The Outside Shade Company. I highly recommend Stephen and colleagues. They provided the best quality material and equipment. read more

The Outside Shade Company is the gold standard of how the home improvement service industry should look like. I called on a random Thursday and spoke to Steve. Steve was able to come out within the hour, carefully explained the entire process with a zero pressure attitude. A written quote was sent by that evening. When we were ready to move forward, I asked Steve to come back out and go over the same information with my wife as well. Steve was happy to come back out to our home. The installation process went flawlessly. The awnings we're installed in just a few hours. The electrician that Steve sent out to power the shades was very nice and cleaned up his work area. Following installation, Steve came back out to review all of the features of the awnings. We are beyond satisfied with the work and love the additional usable arena of our patio. read more

The Outside Shade Company - Shades & Blinds Near Me

I needed 3 shade panels made for a custom shade enclosure I had made. Even though my design was less than optimal, they were able to help me create something that would work. I was told over a month lead time BUT was contacted within 10 DAYS for pick up! I was impressed. I brought the shade panels home and noticed some discrepancy in the measuring and brought them back for evaluation. It was a simple process bringing them back in and was given the promise of completed shade panels by the end of the week. A few days later, I received a call that my panels were fixed and ready for pickup. Marty took the time to verify, with me in-store, that they were exactly where they needed to be. After some coaching on installation, I took them home and put them up. I am stoked! It's exactly what I was after! Thanks Phx Tent + Awning! read more

The Outside Shade Company - Shades & Blinds Near Me

Great job! Am recommending to a few friends. Fast response and Steve worked with us on price. A little glitch in the electrician but our issue, with being out of town. read more

Salesman was quick and helpful. Explained from order to install. The order came on earlier then expected and looks fabulous! Great quality and the install crew were courteous and called ahead. Recommend read more

The Outside Shade Company - Shades & Blinds Near Me

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Phoenix tent an Awning is a great company an I have watched it for many years. I had a few dollars last year so I called them. Their salesman came out got me all set up an I was happy. The salesman said that my Awning had to be 25 ft from the center of street. 2 days ago I got a letter from the CITY OF PHOENIX. They said the structure had to be back 45 ft. It sure does look nice but it's in the wrong spot. read more

Phoenix Tent & Awning is one great company. I wasn't really sure what we wanted done on the side of our house that gets beat-up by the sun late in the day (faces south west), heating up our bedroom and water closet, almost unbearably, every summer. I knew that we needed to block the sun as best we could, but shade sails would be risky, as we live up against Lookout Mountain and get some very violent monsoon storms as a result. Our Salesman, Simon, was spot-on with regard to the appointment time, analyzed the issue by actually listening to me, and came up with a great solution - spanning an awning the length of the SW-facing wall (see photo). This extends the amount of time that wall gets shade each day, as well as the glass-block window on the water closet. We also wanted a roll-down shade that protects the hot tub we have on that side patio. Simon measured, provided a suggested solution and an estimate for both items, all in under an hour. The only thing I wanted to wait on was picking a fabric color with my wife that evening, which we did. The following day, I provided our color choice and ok to proceed to Simon. He gave me a time estimate for install of 8 weeks (this was in April when things get really busy), and he said that they would be back in a few weeks to do final, exact measurements, and provide any schedule adjustments if necessary. Well, they came back to measure in 3 weeks, and delivered and installed the roll-down shade and awning in 8 weeks. We think that it looks fantastic and has actually helped with keeping the master bedroom and bathroom quite a bit cooler. The install team was also right on time, very professional and did their job quickly! I highly recommend that if you need some shade, that you give Phx Tent & Awning a call!! read more

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Phoenix Tent and Awning went above and beyond to transform the look of my home! From start to completion and even then some, working with their team has been an enjoyable experience. Once I decided on a style and fabric, schedule was flexible to accommodate my ever-changing needs. I was simultaneously working around my painters schedule, my schedule and the awning installers schedule and they were so kind to patiently await until the starts aligned to get the awnings up. We get SO many compliments on our new awnings! Finally, after a few months of having them, I realized that because we do not have gutters, any time it rained, the dirt from my roof was running down the awnings and staining the white trim I chose. While I was able to hand clean it every time, I thought there has to be a better way! I called PT&A and they offered to remove the fabric and swap out the braid to a darker color at no additional cost to me. Now THAT is customer service! I recommend Phoenix Tent and Awning to anyone looking to give their home a face lift, I'm so glad I did! read more

Steve was really great to work with. We had some installation concerns and Steve was very quick to respond and didn't stop working with us until we were happy and felt good about the finished product. Really appreciated his customer service, honesty, and integrity before and after the sale and install, and due to our experience we would definitely recommend working with him. read more

We wanted to add some additional shade to our backyard patio in order for us to enjoy it more as well as for our dogs to save their paws. The first company we called did not have an appointments for almost two full months. When I contacted Steve from The Outside Shade Company, he actually arranged to come to our house on a Saturday to provide us a quote. Needless to say the sample materials that he provided, timeline to complete and well as price point...it was a no brainer. Steve and his Team were straightforward, professional and honest beyond reproach. The installation was smooth and we could not be happier with the product and service....which was all completed before the other vendor's appointment date. We highly recommend Steve and The Outside Shade Company and will always refer them...as well as use them for our future awning and sunshade needs! We wanted to add some additional shade to our backyard patio in order for us to enjoy it more as well as for our dogs to save their paws. The first company we called did not have an appointments for almost two full months. When I contacted Steve from The Outside Shade Company, he actually arranged to come to our house on a Saturday to provide us a quote. Needless to say the sample materials that he provided, timeline to complete and well as price point...it was a no brainer. Steve and his Team were straightforward, professional and honest beyond reproach. The installation was smooth and we could not be happier with the product and service....which was all completed before the other vendor's appointment date. We highly recommend Steve and The Outside Shade Company and will always refer them...as well as use them for our future awning and sunshade needs! read more

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I don't know what is going on currently with this company. Their website said to text to get a same day quote. I did but got no response.. I called and set up an appointment for 8 to 10 today. Ten o'clock came and went. No one showed up and no one called. I called the office. They said some people did not show up for work. Then they set an appointment between 1 - 2 and the manager/owner will be there. Okay, theses things happen. Then, no one showed up again. So, I'm done. read more

We replaced an upstairs awning, added a panel to the side and had two custom drapes made for our patio. Everying turned out perfect! I found this company based on Yelp and I would highly recommend them to anyone. They were even early on getting the products made and installed! Great job!! read more

I lost a drive way canopy awning in a monsoon in the summer of 2014, not having the money at the time to repair it I let it sit for the better of a year. I got a couple of quotes over the phone from several awing companies in town and went with Phoenix Tent and Awing based on the recommendation of a RV service manager at Little Dealer Little Prices in Mesa (that story is another review but basically they subcontracted all of their canvas work the Phoenix Tent and Awing and I like what I saw that day at Little Dealer). I called the main number, the sales person took down my info and said someone would be at my house the next day. Sure enough the next day I get a email with a full quote with instructions in the email to call and put a down payment if I wanted to proceed. I put the down payment down over the phone and sent in a signed copy of the quote over email. The only hitch, that was in May and by the middle of June I hadn't seen anything with a new canopy, I called Phoenix Tent and Awing and the person on the phone started researching. Within a hour I got a call from the manager apologizing and scheduling me for a install as soon as they verified they had the material in stock. The install day came and sure enough the crew showed up and when they left I had a recovered driveway. I've recommended Phoenix Tent and Awing to several friends who are looking at shade structures for their back yards. Happy customer here, and I will be a repeat customer if the need ever arises. read more

After hearing that Apache Awning went out of business, I decided to try Phoenix Tent & Awning. I needed a custom Bimini for my offshore boat and made an appointment to bring it in. They have a very large facility, large enough to handle my 36' boat easily. They were ready for me when I brought it in and told me it would be ready in 5 days. They had it ready to go in 4 days. Jim and his crew did a really good job crafting it exactly how it needed to be done. I was very pleased and have now found my new resource for canvas. Their pricing was spot on and I would recommend them to my friends and family. Great Job. read more

After dealing with construction at our home for over a year, it was AMAZING to work with Outside Shade for our new window screens. They were so responsive and helpful. It was refreshing to have a company not try to sell you things, but honestly tell you what needed to be done and what did not. I can't recommend Outside Shade enough. read more

We recently replaced a bedroom window and we can't drill into the window itself to re-hang the shade screen or it voids the warranty. I needed an alternate solution. So, I called The Outside Shade Company and Steve came out to my house and went over several options with me. He even offered some no cost solutions to get our shade screen to stay on the window. I really appreciate a company that offers their time to help someone even if they don't make a sale on it. I would definitely recommend this company!! read more

We required a very unusual awning for our back patio area. The structure of the patio was involved in addition to the block wall that ended in a curve. We also needed a very large sun shade on the opposite side of the patio structure. The very informative/knowledgeable representative showed up exactly on time. Vince answered all of our questions, was able to foresee a solution to the awning we desired, explained options regarding the opposite sunshade etc. The install was a difficult one, however, Earl and his team were amazing. The outcome was better than we could have ever hoped for! We love both the awning and sunshade. Phx Tent and Awning have been in business for about 100 years. We can certainly understand why! The employees and materials are definitely quality! Thank you! read more

This is especially sad bc I was looking for an opportunity to rate another awning company but they don't show up on YELP. Phx tent and awning did, so since I made a serious attempt to do business with THEM, I figured "Why not rate PHX Tent and Awning while I'm at it!?" I made an appointment with the representative that manned the phone bank (the name doesn't matter anymore) and found it would take two weeks before they "Simon" could come out. No problem, so we scheduled a meeting for an estimate. They even called the day before to confirm. We got onto a situation where my Husband who has had three eye surgeries was experiencing a detached retina and it was very near the time Simon was scheduled to arrive, so we waited to see the Surgeon. At the point in time where Simon was now 20 min late, I called. Turns out there isn't an appointment on the books and when I asked if they did or did NOT have a Simon working there, he transferred me to another operator. She was the one who originally made the appointment two weeks prior and PURPOSELY noted that they were a company that had been in business for over 110 years and that "SIMON" would be out. When I pressed her memory, she did indeed remember but somehow Simon had ended up in the Hospital and even though I SUPPOSEDLY "canceled" the appointment "Vince" had somehow entered the picture. No Vince here! OK. I give. The whole detached retina emergency FAR outweighs any chance that I'll ever see Vince or Simon or anyone else, so I ended up scheduling my time and waiting the day away for a 1:30 appointment with a 110 yo company that never bothered to show up or call. MAGA! PATHETIC. b-u-t... SAME GOES FOR THE OTHER COMPANY a-n-d a THIRD that DID show up but never got back to me after three weeks. Shade is indeed an illusive creature here in the Desert. read more

During a big storm at the lake, my Bimini top was torn. I thought I was going to need to buy a new one. I took it into Phoenix Tent and Awning. I talked to Jim who said there was no reason to buy a new one, he could fix it. For $60, it was like new with double stitching around the zippers. I was so impressed that I took my boat back in for them to make a custom Cockpit cover. They had it completely fitted with buttons and a support pole. It was a perfect fit. read more

Bought some new zipper pulls for my Jeep Wrangler soft top. Marty helped me install them and showed me how to maintain them. It works like new now. I could not have asked for better parts or service. read more

My driveway awning shades were coming loose at the sewn edges. Marty explained everything really well and didn't try selling me new shades. The existing ones could be repaired for a fraction of the cost. Phoenix Tent and Awning is a great company with really great values. I met Jim as well and voiced how much I appreciated them both for being honest with me. I highly recommend them and was thrilled by how well their staff reinforced the shades. read more

We just had two awnings installed on our house and Phoenix Tent and Awning did a great job designing, building and installing them. The installers were very concientious to keep the area clean when installing the awnings. At the end the awnings look and perform great! Their prices were slightly less than another local competitor plus their metal framework was of a heavier gauge. They complied fully with my HOA requirements. We are very happy with the new awnings. read more

We were in the market for sun sails and called Phoenix Tent to come and give an estimate. The salesman had zero interest in working with us and basically treated us as if we had wasted his time. read more

Very happy with our fixed and retractable awning from Phoenix Tent and Awning. Simon did a great presentation and a fair price and Larry and the crew did an awesome job installing the awnings. Very happy with their service and quality. read more