Buzz was the technician that came out today. What a great guy! So nice, professional, and really helped us out of a jam. He knew what he was doing and we are so happy and relieved to have remedied the problem. Thank you Buzz! read more

After last Summer's brutal heat baking my 3 main windows, I called Roll-A-Shield for help and they definitely delivered! Glenn Kenney was prompt and informative during the consult so I went ahead and ordered the rolling shutters. Install was 1 week later and everything went great. I'm very happy with the finished product and I couldn't have asked for a better overall experience from sales, scheduling and install. It was seamless and just in time for Summer! Thank you Roll-A-Shield! read more

Roll-A-Shield - I'm ready for the Summer heat! - Shades & Blinds Near Me - Tempe, Arizona

I recently called Roll-A-Shield with some questions about their products. I spoke with a representative named Live (apologies if I'm misspelling her name). Unfortunately, the interaction left me very uncomfortable. When I asked about pricing and requested to speak with a sales rep, I was told to just use the website. I explained that I had additional questions and preferred to talk to someone directly, but she refused to connect me and responded in a very dismissive and impolite manner. I want to be clear: this review is only about the communication. I have no experience with Roll-A-Shield's products, so I can't speak to their quality--good or bad. My decision not to move forward was based solely on how I was treated during this initial call. Eventually, someone else did follow up, but by then, I had already made up my mind not to proceed. Everyone reading this should keep in mind that this is just one person's experience with customer service, not with the product itself. read more

I had a love/hate experience. The Roll A Shield part was awesome. They are perfect and they managed to install them early. I also had a security door on my order, which is the "hate" part. My ONLY request was to verify that the door I chose was IN-STOCK. I was waiting a month for the shields, and was eager to have the door installed quickly. I was told the door was in stock and would take 3 days to arrive once the measurements were verified (2 days later). 2 WEEKS later.... I was told it wasn't in stock, would arrive in another week+, and installed. I canceled the door and went somewhere else. I thought I was going to have an issue canceling, but I eventually spoke to someone who handled it. If you're looking for roller shades, they are awesome. Go somewhere else for security doors. read more

spent 10K for 4 shades. #2 shade locks up and binds. called them and they promised to come fix it. we'll they never showed up! called them again again they promised to come out that week.to make a long story shot this happend 4 times ! 4 no shows no call after you pay for the screens your on your own no service what so ever ! my advise steer clear of this company. got to hire someone else to fix it warranty is usless. Be Careful!!!! read more

Had an amazing experience with them five years ago just called them yesterday to have them install new roll. Shields on a new house...

I contracted to have rolling shutters installed on 5 windows at my house. The original 4 week lead time ended up only being about 2 weeks. The installation technicians, Buzz and his associate, were precisely on time and very courteous, and the job was finished within the projected time frame of 5 hours, with about 30 minutes to spare. They got the remote system set up without any issues. Buzz explained the routine maintenance procedures to me and addressed my questions regarding maintenance. The internet hub for remote online access arrived a couple of days later and I was able to set that up within about 15 minutes. The pricing for this system was surprisingly competitive, especially considering the fast and great service delivered. If you are looking to install rolling shutters on your home, I would highly recommend this company. read more

After miscommunication from the corporate office to us regarding an earlier comment. The issue has been resolved. My only regret is Roll shied did not offer any accommodation or percentage of refund for all of the angst they created. read more

My house has a huge south facing bay window and east facing double doors - both into the master with a vaulted ceiling. It makes the room terribly hot and hard to cool. After much research of different options to cover the windows and cool the room, I realized that Roll-A-Shield was the most logical. Today I had all four fenestrations into the master covered with the rolling blinds. The sales man was fantastic and the installation guys were a lot of fun. Poor guys were out there in the sun for most of the day. These shades made an immediate difference. The room is cooler, dark, and feels like an oasis instead of the green house. The product is expensive. But so are summer electric bills and new air conditioners! This should help with the electric bill and eventual resale of the house. So glad I invested in these shades! They should be required on all new builds! read more

Roll-A-Shield - Large window raised a bit so the dog can still watch the Peep Show (chickens). - Shades & Blinds Near Me - Tempe, Arizona

One of the best investments I ever made for my home. High quality aluminum shades on exterior of windows provide options for all the way down with closed holes, down with open holes for light to come through, partway up, all the way up. Ideal for security at night or when you are away from home. Also to cool the house in the summer. You may not even need window treatments with these shades. Repair service was well performed and reasonable. Only complaint was that service could not be scheduled until 2 months later. read more

My rolling security screen stuck halfway. They did not have the time for an emergency service call but took the time to give me a few referrals. That was awesome, the other guys came out, got it down and I asked them for an estimate to replace the screen, knowing that RollAShield referred me to them. I called RollAShield for an estimate and it was as half of what the referred company quoted. RollAShield has won my business for its outstanding customer service and fair prices. read more

This company is top notch! My real estate clients have roller shields and one of the shields was not working. Roll-A-Shield dispatched Buzz to come out and evaluate what was wrong. Buzz was able to trouble shoot the problem and gave me two options to fix the problem. He gave honest feedback on what he felt was the best solution for the clients. read more

I'm really impressed with Roll-A-Shield. I've been struggling with a really loud AC unit outside my son's bedroom that wakes him up, as well as direct sunlight that makes blackout curtains almost useless. Rolling shutters are the perfect solution for both problems! read more

I worked with this company to uninstall and reinstall 20+ year old security shutters they had originally installed. All this was to facilitate replacing the windows. They came out and assessed the job, all 15 shutters. They gave pricing and good info on window requirements. They were on time and tidy. read more

Buyer beware as this RAS franchisee is retaliatory and will no longer deal with you if you write an honest review of work performed. Even Glenn K acknowledged (a few days ago) that this install - by one of their subcontractors - was subpar and one of the first solar shades installed so all were unfamiliar with installation requirements. So, only write good things about RAS service if you ever want to see them again for any repair work. read more

Roll a shield repaired my 25 yr old motorized shutter. They did a great job and I would highly recommend.

Due to our neighborhood being hit by burglaries, including us, twice within a month, 30 years ago, we decided to have Roll-A-Shield Shutters installed throughout our house for security instead of an alarm system like many of our neighbors were doing. We have used them daily without any problems until I damaged one of the shutters over the door and couldn't get it to open so I called for service. Chance, the service guy who came out and on time, was very friendly and professional. He fixed it and within minutes I was back in business. I totally love these shutters and being elderly, I feel so safe in my home...I recommend them to everyone...Thank you Roll-A-Shield read more

I am so glad I decided to have Roll-A-Shield install some great rolling shutters at my house. Not only does it help keep my living room cool during super sunny days, but my home feels much safer when I have them lowered while I'm out of town. The installation was a breeze and everyone I interacted with was professional and extremely kind. I am so pleased with how the end result looks! THANK YOU ROLL-A-SHIELD!!! read more

I moved into a house with the security shutters. They are a bit old and due to age, sometimes give me a problem. Roll-A-Shield has been awesome. They provide first rate customer service and the on site service Eric provides is the best. If you have these shutters, call Roll-A-Shield! read more

Glenn was super duper nice, and so incredibly helpful in answering all my questions and explaining all the possibilities for our unusual and non-straightforward project. I have zero experience with remodeling and wasn't even sure what I really wanted, and he went out of his way to make sure I knew exactly what all the options would be for the best results. Thank you so much! read more

I love the sunny bright days in Mesa! However, glare on the TV and waking up at sunrise, even with the blinds closed and a shade pulled down was getting to be too much. I did a lot of research on the various options - materials, costs, customer comments and satisfaction, maintenance, warranty, durability, service, etc. After a phone chat and in-house meeting with Glen I determined Roll-A-Shield was the best solution. I decided to get a Roll-A-Shield for three southwest windows. Next, Mark came to the house for measurements and to evaluate electrical consideration. While he was here I decided the two east facing bedrooms should have them as well. Mark took care of measurement and Glenn updated the order. Then Taylor determined the schedule and gave an estimated installation date, with a little leeway, which I appreciated, as there is always the possibility of unplanned circumstances. And the day before the installation, Lauren called to verify the installation. It was completed as planned. I knew I would be happy, but I didn't expect to be thrilled! The color matches perfectly with the house, I have complete control over how much, or little, light I let in, operation is simple, and bedrooms stay dark as long as desired. When my HOA came to approve the project I told them to give anyone interested in this kind of project my information so they can drop by and see for themselves. And more good news: This is a quality product that will last for years. I've already noticed my air conditioner runs less and when the bedrooms are not in use, I leave Roll-A-Shield closed and can feel the difference not only in the room, but the house as well. read more

Had a Roll-A-Shield pull down door installed to replace my old storage double doors. Very pleased with the quality of the product and the work that was done. I really appreciated the fact that they call before they come and let you know when to expect them etc. Chance the install guy did a great job with much attention to detail. Had a small problem with my door and Chance came out the very next day and took care of it. If you are in the market for this type of security product I would highly recommend these guys. These things are not cheap but all said and done you will be well pleased. read more

I Just Installed Shields on all my windows and LOVE them! The Shields are made of the finest quality materials, and move up and down easily and quietly by remote control. I used a combination of electric and battery operated units. The sales and office staff are very kind and helpful. The turn around time from placing my order to getting the installation was very timely. The installers, Mark and Eric, are simply outstanding. They each have 15+ years of experience with the company. They came on time, left no mess, and were very respectful. This product is definitely worth the financial investment. They will provide security and protection from the AZ summer sun. read more

This was a great company to work with. They were prompt in answering any questions, giving a quote, and getting the job done. I just called about a problem with a remote for a rolling shield they did not install but was already installed when we moved in. They emailed me directions for solving the problem so that I could avoid the expense of them having to come out and fix it. I highly recommend them. read more

Great experience from start to finish. Sales staff had great communication and showed up on-time. Install technicians were also excellent and did a great job of installing the shields. They made sure to keep the job site clean which I really appreciated. For the price I think the shields are an outstanding value for any home...if you're thinking about getting Rollashields on your home I highly recommend this company! read more

Had Roll-A-Shield security shutters installed at my business. Having them provides me with an amazing sense of security when we close down and go home for the night. read more