Beware! I dealt directly with the owner of this business and he is unprofessional, dishonest, and…read moredoes poor work. I bought a Living Social deal that was to cover 3 rooms of carpet cleaning, I was only getting one room cleaned but needed a pet treatment. He charged me double the original price to pet treat one room and then did not treat the entire floor with the pet treatment - he left residue behind on the floor and had to be called out again to correct it. In the end, his cleaning made the situation worse and he denied ever saying that his process would work, or that I paid him extra (in cash) for the pet treatment. He offered a refund, back-peddled, and then never sent it. Watch this one - he thinks he's slick!

I worked with the owner of this company who gave me a great deal, was professional and courteous,…read moreand really went above and beyond what he needed to do for my carpets. I have two extremely large dogs and even with regular vacuuming and occasional carpet cleaning, there was tons of dog hair and dust I couldn't get out. Also some coffee and tea stains from a not so considerate renter. The difference was amazing. The first guests to walk into the house after could only say "Wow!" On top of that, he offered to come back for a follow up to help pick up any residual dust and dog hair. I really enjoyed working with him and would highly recommend to anyone.

Not sure what happened. Lavern was extremely responsive and professional when I booked a Junk…read moreRemoval appointment; but, when the time came, NADA. I messaged via Yelp (which he was previously responsive through), called his cell, texted ...NOTHING. Reading a previous review, looks like being a NO SHOW is a habit, even for ppl he had previously worked for. I am very glad I was able to contact someone else to do a same-day pick up else I would have been in a very bad position as I needed to vacate the house. I understand appts have to be canceled sometimes but common courtesy is to let someone know you're canceling or at least reply that you're not showing up.

Updated: Not sure…read morewhat happened here but I'm taking a 5 star review down to 3. The quality of work was good and I felt like we paid a more than fair price, but when we asked Lavern to come back he scheduled time and missed appointments again and again and now just doesn't reply, so I guess I have to move on to another service that will show up and return calls. 3 stars because if you get them they'll do good work, but not returning messages and no shows are almost as bad as not doing the work at all. We've had our fun with contractors and various people but we are very happy with the work Lavern and Antonio completed yesterday. I had a laundry list that I was given a fair quote for, and as things go, by the time they got here the how and what had changed a little bit but Lavern and Antonio knocked it all out. Here's what you get with these guys: Communicate effectively Show up on time Do awesome, professional work Fast but not sloppy They can match paint and get your materials Wide skill set Deliver the best outcome - not always the easiest Clean up workspace Work hard, all day and get the job done in one day Flexible and respectful to happenings like work from home, babies, etc. Payment options online, quick and easy. Friendly service, honestly, you feel like they really care about the outcome. Use these guys - they've been the best we've seen in contractors/handymen in a long, long, looooong time. We will use them again!

Aaron did a fantastic job! Highly recommend,…read more Our daughter had thrown up in several places one evening. I Yelp'd carpet cleaning in the cedar park area, called Youngs and they came out that same day. Aaron worked us in to his busy schedule on a Friday afternoon, just to spot treat... And then returned a few days later for the entire house. Very reasonable pricing and he didn't try to sell us all the "special treatments" we've all been tortured with by almost every carpet cleaner out there. He was on time, did great work and we'll definitely call them next time!

If you are looking for detailed, fastidious, honest carpet cleaners, look no further…read more Aaron, the owner does the carpet cleaning- every nook and cranny is cleaned and every spot removed. He is honest- I feel good about having him in my home- and good with my animals! The best way I can sum up his attitude is- if you're going to do the job, do it right the first time. This is the best service I've ever used. Give him a shot- you'll be glad you did.

THIS COMPANY IS A SCAM. PLEASE STAY AWAY !!!!!…read more Joanna demanded that I pay $40 as deposit to confirm the cleaning appointment which I did reluctantly. She confirmed the date and time via text (not for the day I asked for but I decided to make it work) but NO one showed up for the appointment. I called her through another number as she would not pick up the phone and when asked why no one showed up, she answered in a very rude and unprofessional manner saying I was hard to do business with. She never returned the $40 till date. Its gone!

Do not hire this company. We hired this company for a rental move-out cleaning. The representative…read moreassured us that a receipt would be provided to document the service. Later, she mentioned a family emergency and promised to send the receipt the following Monday. Since then, she has not returned any of our calls or messages. We strongly advise against using this company due to their lack of professionalism and accountability.

Atex Restoration was contracted in early June 2025 to do water remediation due to a leaking hose on…read moremy hot water heater (which I replaced myself) and to repair and replace water damaged flooring and sheetrock in our house. Since then (it's now mid-September) I couldn't get Atex Restoration to schedule the remaining work. It's been 3 months! The photos show what they left us with! Thanks for nothing Atex Restoration and especially Tres Davis! The plywood is covering the large holes they left in our floor! Yes, that's an opening in the flooring by the water heater! If I could leave zero stars I would! DON'T USE THEM!

Do not use them. They have several different names. Austin Water Damage, ATEX Restoration, ATEX…read moreEmergency Water Restoration, etc... the list goes on. They don't give you a price before they start tearing your house apart, they submit invoices for work that was not done, they don't keep track of your items they remove from the house, have no communication skills and their promises are not kept. If your insurance recommends these guys, ask them to recommend someone else that is honest and dependable and let your insurance know about their bad reviews online.

I was moving out of my old apartment and needed a cleaning service to come In quickly as I had…read morepushed it off to almost the day before turning in my keys. Maggie and her crew were very nice to work with and had the place looking brand new! No deposits from my apartment were taken for cleaning or anything, phew. Because of my experience, I decided to have my new place cleaned monthly and they do not disappoint.

I've been lucky to have Maggie and her mom as my cleaners the past few months. They left my home…read morespotless and went above and beyond my expectations. I'll be a lifelong customer because of their service and the price for a monthly cleaning is one of the best in Austin.

JH Surface Tech was great from start to finish. Joe gave me a quote extremely quickly through Yelp,…read moreand his rate was amazing. He showed up with top of the line equipment and cleaned my whole house in less than 3 hours - the carpets look brand new! Even better, despite some heavy stains, his invoice matched his quote. Joe cares about his customers and his business, making him easier to deal with than the larger carpet cleaning companies, and making your carpets look better too!

They were recommended by a Georgetown Property manager. Did a great job cleaning up a rental house…read moreliving room carpet that had some bad stains in it. Liked it so much had them clean up 2 smaller area carpets with pet stains in it. Very prompt. Very reliable. Definitely use them again in the future.

A company with integrity & honesty. Not to mention good work. Can't say that very often anymore!…read more Office staff/receptionist is very friendly and communicative. They have all of their bases covered. Give them a try! I will continue to use Service Depot for carpet cleaning in my home and rentals.

I have become somewhat OCD about my carpets and whenever I need another cleaning (about every 6…read moremonths), I always call Service Depot. Their office staff is always courteous and answer my questions; their technician is always professional and polite, and the one time I spoke with their operations manager, he not only put my worries to rest (how long it would take to dry), he made me laugh! I can't recommend them enough! Tell them Chad send you!