I spoke with the owner and he told me about the history of the shop. Good service, good quality,…read moreand kind of people.

I've gone to this cleaner for about 5 years and most of my experience has been great. The pricing…read moreis good and I've never had any issues with my dry cleaning. They also do a great job with alteration and the pricing is fair. But they do get busy so alterations usually take a while to get back. That all being said, my most recent experience was really awful. I dropped off 5 t-shirts to be hemmed, which I used to do frequently.. They've always done a great job but the last time they all came back a bit long, off by about an inch. Now, I've never had them measure me in the store. My wife and I both work in fashion and have a lot of experience taking measurements so I just let him know how many inches I need taken off. This makes it much easier and faster to drop off and has never been an issue in the past. So I took the tshirts back in and let Mo know that they were off by about an inch. I said "I think maybe your son might have just wrote down the measurement wrong". He immediately got defensive and told me that he was the one who took this order and not his son. The he said that's why I should always have them take the measurements in the store. I was a little surprised by his reaction since we've always had great interactions and I didn't approach him aggressively at all. He told me to try all the shirts on again and that he couldn't take my word for it that it was just an inch off. I complied and tried them on. Afterwards he told me that they never take responsibility for any alterations that aren't measured in store themselves. And I said "oh I didn't know that because I've always just given you the measurements. It's not a big deal I think it was just an honest mistake". He then insisted again that his son didn't take the order and that he could show me the camera footage to prove that he had taken the order himself. I replied, "I know it was your son because it was my first time giving him an alteration order. I usually talk to you." Then he went on to tell me that his son is very smart and never makes mistakes. At this point it was getting very frustrating and he continued to imply that this was my mistake and he was doing me a huge favor in fixing this. I mean, he repeatedly states that his son is very smart and never makes mistakes. (I mean, who never makes a mistake) So I finally told him that I didn't need the work done. I could go somewhere else. I didn't appreciate the implication and he started to chuckle in a very demeaning way. I walked out with my clothes and went somewhere else. Honestly, it's been probably 6 months since this happened and I'm still shocked. Because the work has always been good and my experiences have always been great. Not sure if I caught him on a bad day but I don't feel comfortable going back. I want to be fair because they do great work and price fairly. My suggestion is to always have him measure your alterations for you to avoid an experience like mine.

Thrift DLux continues to amaze me. The technology is excellent and I love how fast I can drop off…read moremy clothes and pick them up. Gone are the days of having to stand in a long line to drop off or pick up my clothes. Plus, no awful cleaning solution smell and my clothes are cleaned and perfectly pressed! And, the cost is so reasonable! The staff is always there to make sure everything goes smoothly and fast: I absolutely love this place!!

Easy check in and out and quick turnaround. The automated service makes the dry cleaning process…read moreand experience easy

I got ripped off. Was quoted $25 per shirt for alteration. They charged my card $29 per shirt. The…read morewoman at the counter kept saying, "I know I quoted you $25, but 'she' charge more." When I suggested that I get them for the quoted price, she just gave me a blank look.

I brought in a silk Ralph Lauren blouse to be cleaned. The…read moreowner and I both looked at the cleaning instructions that stated Hand Wash!... So I said OK then hand wash it! She then proceeded to mark the stains with red tape. It was brand new, and I just wore it to 1 Christmas party! I dropped it off on Saturday and was told that it would take until Tuesday. I said no worries, I just wanted it cleaned nicely. I picked it up today, paid for it while waiting, then proceeded to to look to see if all of the stains were removed (they were not) and instantly noticed the shine was gone, and the shirt had been dry cleaned, and totally ruined! No apology!... Just an incredibly rude, & agitated owner! She figured that she'd return my $8, and then just disappear & walk away! Unfortunately, a Very Poor way of doing business! I'm guessing she already has plenty of customers For Now! It's Truly a shame, since my entire family liked this cleaners! Well live & learn! Happy Holidays To All! ~

Quality and service is seriously top notch at this place. Friendly staff and of course the…read moreseamstress is very skilled and knowledgeable at her job. I'd definitely recommend their Dry Cleaning service Very satisfied customer. Maurice M

I've used VILLAGE EAST CLEANERS for two decades. I pulled in front of their HR/Eastern location…read moreand was surprised to see CLOSET MONKEY instead. I had two caftans to be shortened. The three people (one employee, one owner and unclear on the 3rd person's role) were quite effusive, chatty, welcoming. They charged me $100, paid in advance; that's $50 per caftan to shorten it. They had my phone# on file from the previous business but wanted my cell ph#. As a Boomer who is a Technophobe, I don't give out my cell ph# because I don't use my cell ph. To me, it's for emergencies; to call 911 or AAA. But they insisted, so I provided it. I also told them that I don't use my cell ph and I rarely hear it ring. THE VERY NEXT DAY I received an unwanted and not authorized text from them touting their CLOSET business! They literally violated my trust the very next day! About two weeks later, I received a second text, this one informing me that my order was ready. I didn't need a reminder nor did I ask for a reminder. They had my items for two weeks. I picked them up, brought them home and tossed them into the laundry to be washed before I wear them. Then we discovered that they had PERMANENTLY AFFIXED their sticker over the laundry instructions! These are new items, so I needed to be able to see the laundry instructions. Thanks a lot for mucking up the laundry instructions, Guys. I will not return. The caftans were shortened and the work is good. But their permanent sticker placed over laundry instructions is a strike against them. The fact that they put my cell ph# into a database for marketing texts KNOWING that I don't want anyone using that number is a deal breaker for me. Total disrespect for their customers. Not acceptable.

Great friendly service!!!! I've always had great experiences…read morewith this company I will return and I recommended highly

The lady upfront was so nice and accommodating. Had my items ready sooner than expected since I did…read morea last minute drop off. Reasonably priced and conveniently located next to Walmart and other stores.

Great service! Enjoyed talking with the owner and learning about his story about how he runs this…read morecleaner. The prices are reasonable and it was close to my house for ease.

The gentleman working here was great, and the quality of the work was even better. I brought in a…read morepair of jeans for a top-stitch hem and requested a specific inseam. The cost for a plain hem was $16, which is very reasonable. I dropped them off on Saturday, and they were ready by Wednesday. I even received a text reminder once they were done. Pickup was quick and easy, and the inseam was exactly what I asked for. Overall, a great experience. Note: They're closed on Sundays.

My wife took an article of clothing to this cleaners and paid $20.00 to get it altered. A week…read morelater, she went to pick it up and it was never altered. The person behind the desk was very rude and obnoxious. I do not recommend going to this cleaners

They tailored some of my pants It was only 14 dollars and…read morethey take card So that helps I got them back in a week

Friendly service and quality cleaning…read more I like being valued as a customer. Because it's family owned, I get much better service than other cleaners with workers who seem to be frustrated working in there locations They offer for discounts if you pay with cash

Exceptional. Next day availability. Alterations are done very well. Value is definitely A+…read more Been coming here for 10 years now. Nothing to complain about. The store manager is very friendly and knowledgeable.