I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.

Let me start with the not so good - I didn't specifically…read morefeel welcomed. I was watched from afar until I hunted someone down to discuss an item. For reference, there were more employees there than customers. Once I was able to get an employee to help, it didn't feel like he wanted to make a sale. I basically had to sell myself on the bag. The neutral - You have to ring a bell to be let in. I guess it makes sense, since the products are generally open to customers. This does prevent theft. But it still made me feel a little off... but overall I get it. The good - There was a huge selection and they had a range of pieces from all luxury designers. The piece I selected I have seen on other resale markets and I have determined I got a great deal. My bag has been available elsewhere for $200-300 more than what I paid for it. So I definitely got a good deal. See photo for the piece I selected.

This spot is FIRE. I came in to sell a random bag that I bought on a whim (fellas, don't ever buy a…read moreman bag without your woman's opinion, you will do LOTS of wrong on many levels to many people, including yourself!). The staff was super helpful. It does get busy so make an appointment or you may be stuck waiting over an hour to get some help. I did NOT make an appointment (rookie move) and did end up having to come back about an hour later. All good though. When I did return, I was promptly seen and had a great experience. I liked it so much so that I ended up just asking for store credit and bought another bag! Oh well. So much for going here to make $ by selling a bag. I did do that but then I spent like 5x that trade in price on a new item. I guess I did kind of get paid bc I got such a great deal on the new bag? YES, that's the reality I choose to believe :).

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

This was my first experience ordering from this company, and I'm extremely disappointed with how…read morethey handled a simple return mistake. I accidentally included an additional item in my return package and contacted customer service immediately to explain. I had intended on exchanging this item for a smaller size, but saw that they did not have the item in a smaller size. And accidentally left it in the return. I asked that they either return the item to me or issue a refund once they confirmed they had received it. Instead, I was told that because the item wasn't submitted through their Returns Portal, it could be considered "ineligible" and would be "donated". I understand that the mistake was mine, but I don't understand why the company couldn't simply return the item or process a refund. This response was disappointing, especially as a first-time customer, and showed very little understanding or willingness to help.

Stopped in briefly on my way out of the city to find a vintage, Dallas-feeling gift. Limited time,…read morebut I found a western clutch that fit the bill. Friendly staff and a solid selection of vintage pieces.

Good selection, very good prices, nice people. Mostly 80s and 90s jeans, tees, and sweats, but…read moreother stuff mixed in. What's not to love?

A Texas Treasure Worth the Trip…read more If you're serious about western hats, the Stetson/Resistol Hat Outlet is absolutely worth a visit. Whether you're passing through or making a pilgrimage, this place delivers on value, selection, and old-school craftsmanship you don't see often anymore. The selection here is huge. Literally stacked floor to ceiling. It's not laid out like a perfect boutique, but more like a working shop overflowing with options. You may have to search a bit and dig through to find your size because things do get a little jumbled and occasionally a size finds its way into the wrong spot, but honestly, that's part of the charm. You walk in and immediately feel like you're in the real deal: a workshop, not a gimmick. The pricing alone makes this a must-stop. Very fair, extremely competitive, and in many cases significantly better than what you'll find online or in western stores. Not to mention, you're getting hats straight from the source. What really set the experience apart, though, was the service. My wife and I were taken care of by Alfredo, and he was phenomenal. There was a slight language barrier between him and me, but they handled it gracefully, never rushed, always attentive, and they made sure communication was smooth by assisting with translation as needed. You could tell he took pride in what he does and wanted to get it right. The shaping, fit, and attention to detail here were outstanding. You're not just buying a hat; you're getting craftsmanship done right in front of you. Watching them steam, shape, and customize is its own experience. Hours are good, staff hustles, and the vibe is classic Texas hospitality. In short: huge selection, great prices, real people doing real craftsmanship. Worth the trip, worth the time, and worth coming back. Highly recommended.

This is a great option if you have time to really walk around the store to check out all of their…read morehat options. It appears they have quite a selection of some types of hats and others are dependent on where they have overstock or irregulars. One of the highlights is their hat shapers that can help you clean up and/or reshape a hat to your liking. They are quite knowledgeable and very engaging when you work for them. Their fee is rather reasonable if it isn't a hat bought from their store.

Clothes Circuit is a very cool consignment shop in Preston Center. Love the name by the way. I…read morecame here for the first time on Monday. The store is decent sized and has a lot of clothes options, along with shoes, bags, and jewelry. Some of the pieces I feel could be a bit better, however these are designer brands and the condition of all of the clothes were in good condition. Some of the shoes were questionable. There was so much wear on since of the bottoms of the shoes (size 11 specifically) that it was odd how they were even selected to be sold here. This may be because of limited inventory at the time, but the price seemed inflated considering the condition of some of these items. I wish they had a better selection of size xl and up but again, they're at the mercy of the inventory that they receive. Still, I managed to get a nice pair of Mignonne Gavigan earrings so I'm pleased.

I went to drop off items. I have been going there for at least 20 years. I asked where my check…read morewas. It's was supposedly sent by email. I showed them where it was not. The manager started screaming at me and said it was my problem. I genuinely felt treated by her. She was very scary with lots of piercings on her face. She screamed touched my phone and chased me out of the store. I almost called the police. I'm in customer service, so this was highly bizarre behavior. She might be on drugs. Run. Don't go there. Ever.

Well this is a little hidden gem right in the heart of Richardson! I wanted to go shopping on my…read morelunch break but didn't want to spend an arm and a leg. Enter in Thrift City. They only had one tag color of the day half off which isn't ideal, but better than nothing. If you dig you can definitely find some amazing deals. I found a number of Banana Republic and J Crew tops for under $3 so I was a happy gal. If you download their app you get points and such and I got $4 off just for getting the app. This place is dated but incredibly well organized and the color tag of the week changes every Monday from what I've heard. I hope it stays a secret for awhile.

What a disappointment. Total waste of time. Prices rival or are higher than the expensive Goodwills…read morewith a much smaller selection. Racks are stuffed with junk just waiting to be thrown away. Go somewhere else. It's not worth your effort.

Their gift selection has expanded a lot from my last visit. Lots of holiday item. The quality of…read moretheir products is always high. It's a fun local shop to find unique clothes. They are always welcoming when you visit.

This place is having an AMAZING sale right now! I went in and increased my wardrobe in a HUGE way…read morewith their 50%, 60% and 75% off clearance items! Go in and check it out! Totally worth your time!