Amazingly organized! Drove by this location, and decided to get a drink. Selection is good. You can get good value if you have the app. Service at the check out was quick. Self check out staff was quick to jump in to help too I wish she was less busy at the other customer service counter though. Ambiance could hv been brighter. Overly feeling is good, just the darkness made it seemed older renovated. read more

Lucky - Grocery Near Me - Union City, California

This is the 3rd time I bought a product with 1 day expiration date. I returned it. Has gotten too expensive. Also , seeing more homeless hanging around. The major got rid of one encampment that was forming and now another is creeping up. Lets keep this area nice. Families go here read more

This Lucky's location is in a large plaza with plenty of parking. I mean, plenty! Good deals on most items and great deals when they have certain sales. Overall, I am satisfied with getting groceries at Lucky. read more

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Very clean, especially for a Supermarket. None in San Francisco comes close. Most of the food looked very fresh; until , I went for the sale on chicken wings. ALL had serious FREEZER BURNS The service was excellent. The people were not very friendly. Handicap accessible. Plenty of parking read more

Not a bad luckys. It still has that older 2000's theme to it and it's a well lit bright store. The employees were also very attentive.

Those same packs of green chicken breast are still in the case that were there three days ago. I came to the store to buy meat. I left with nothing. read more

First time buying a ready-made sandwich from a supermarket deli. A ham and havarti sandwich is $8. The four ingredients are bread, green leaf lettuce, 2 thin slices of ham, and one slice of cheese. Too much bread. Oh, was I supposed to ask for mayo and mustard? My mouth is so dry now. I can start snacking on the mandarins that were on sale for $3.99 for 3 pounds. read more

Lucky - Mandarins on sale $3.99, sandwich not $7.99. - Grocery Near Me - Union City, California

This is our neighborhood store and we appreciate the friendly staff, fresh produce and bright clean store. We never have to wait long on line and always enjoy a nice greeting and friendly banter at checkout. Thanks for making shopping a nice experience. read more

The store is good. Bakery is good too. Deli is terrible. They lack basic Customer Service skills. Not nice. They act like we're bothering them. I went there today to get lunch meat. The short Latin guy was irritated and didn't listen to my order. Just a bad experience. I told him to have a good day and he just turned around. If you're shopping you're good here. AVOID THE DELI! read more

Super long lines. Not good. Slow ass cashiers. Like Gabe. He needs to step it the fuck up he slow af. If he would get paid by the time scanned I bet u he would work faster. Food is nasty. But he don't care . Clearly. Gabe makes the store suck. read more

This is my go to neighborhood grocery store. Prices are pretty decent in comparison to other locations and the service is always pretty good. Today in particular, I had the pleasure of speaking to a service clerk by the name of Ryan... Cool kid! Keep up the good work Ryan and stay positive! read more

Love this store! Its a big store with a wide variety of options for just about everything and the customer service is awesome! The cashiers Sulma, Michelle, Ruben, Ricky, Whitney, Lexi and Drakkar are so kind and always greeting me with a smile and always willing to help! read more

Employee named Sulma was racist and rude and declined to help me buy a product by saying she couldn't find the keys. Dosent she need proper training read more

I'm not a huge big box grocery guy, but living deep in the suburbs, it is just a fact of life. I'll never do ALL my shopping, in one store, on a regular basis. I'll use different stores for different reasons/specials. So my area has 5 Lucky Stores all within a 5 mile radius. And amongst that selection, this one is now my favorite. This store is huge, much bigger than the other 2 much closer to me. Wide aisles and just a lot of space. It is easy on my eyes and great for my desire for personal spacing. I also like to go early in the mornings or those in-between hours between lunch and dinner. Insures that mellow traffic of people inside the store and cars out in the parking lot. Their produce area is well stocked and well kept. I'll go to nicer stores for the bulk of my produce, but to keep fresh produce in my kitchen, this place helps. The meat area is my main draw here. I'll often just walk in to see what's on special that week and I can usually walk out with something. For some reason I'll have a better success rate here than the other Lucky Stores around me. Maybe bigger store = bigger inventory? Also I find it easier to get help from the employees behind the counters. The smaller ones near me, I find it extremely difficult to get something from their display case. Here I find it not only easy, but quite friendly as well. Like they are glad to have been able to help. Crazy thought huh??! Haven't really utilized the rest of the store yet, but in just these few draws, it is enough for me to visit every 6-10 days or so. A nice addition to my local rotation. A Lucky's where I actually feel lucky. read more

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This store do not use safety signs when cleaning the floor. An employee was ill mannered, rude no customer service. An employee knows how to start an argument with a customer. read more

After a spontaneous donuts run, my friends and I stopped by Lucky's to pick up a couple of items. Walking in, the store was brightly lit and was very empty on a Friday night. We perused the aisles - everything was well organized and stocked. The aisles are wide enough to maneuver multiple shopping carts at once. I was really impressed with how clean the store was kept and how each department was designed. The department signs are large enough to read from afar, making it easy to locate the area you're looking for. The store operates its normal hours during these COVID times. Although I may not live in the area, I plan to stop by for my grocery needs if I'm nearby. read more

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This review is mostly for their bathroom and customer service. Me and my 2 year old went across the entire store to find the restroom once we found it it was locked with a code. No way to contact anyone to open it I ended up calling them to the number on the website. The man who answered was very short and rude. I let him know I was by their bathroom if he could provide me the code and he very rudely said "NO, I'll send someone". Ok I hung up and waited. When he got there he opened the door to find the most disgusting bathroom I have ever seen. What is the point of the lock if they are not keeping it clean at all. I have attached pictures of what I saw. I made my 2 year old wait until we went home since this was no sanitary place for us. The pictures speak for themselves. read more

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This store is already super subpar but today took the cake and I won't be returning. I went to get produce and out of that I purchased an avocado. I get home to prepare food and when I cut the avocado open it was completely rotted inside. I almost vomited. This is absolutely DISGUSTING AND NOW A WASTE OF MY MONEY. Be careful where you shop, these corporations DO NOT CARE about their customers. read more

Lucky - Rotten avocado - Grocery Near Me - Union City, California

My local grocery store is very much improved! I had a great experience with the deli this morning. Romario took my deli meat and cheese orders, sliced them the way I like them and was very pleasant to interact with. Very good customer service all around. The store looks great too. Good job! read more

All the prices labels and WIC labels are wrong. They tend to put the sales price of similar product wrong. Not only that, their WIC label does not match what is shown in the app when you scan it. They also set up password for the restroom. read more

This store has been our go to store for many years. However, it has gone from bad to worse. Customer service is awful now. Cashiers are very rude and every employee seems to be unhappy! I bought a gift card for my mom on Mother's Day and they charged me for it but the gift card had a zero balance on it. Went to the store to fix the issue today and management didn't even want to help. I've made some great friends with the people who work here and I feel sorry for them because Ive seen their character change from happy to miserable. On another note, the produce section is awful. They charge an arm and leg for fruits and veggies and they aren't even fresh and you never really see anybody taking care of that area. This store needs new leadership. It all starts from the top! WE WANT OUR LUCKY's BACK!! read more

The store is ridiculous. You have one cashier for like 15 customers who has cell service to machines for like 15 customers they have like 12 shopping carts and half of the employees are using them to build their boxes in while they're putting merchandise out. Ridiculous. The store is out of whack. They might as well close it. read more

Dear Lucky, I've been shopping at Lucky for a very long time & most of the time I received really great services. But recently I was very disappointed that one of the staff members name Chris, location in Union City CA, he was super rude & disrespectful to me. The Lucky app have coupons & you must added first before you buy the item. I had to ring up for myself first & then do a separate transaction for my sister with her phone # since I was there and buying groceries for her. But Chris refused to let me do that saying my sister have to be there in person to buy her own stuff. Where in your policy say that I can't buy groceries for other people? That was very bazaar that I was being treated that way. Yes, he took the item back and did not let me do a separate transaction saying that person had to physically be there! If you don't want us to use the coupon on your app, then you guys shouldn't have it available! At Safeway, I can ring up multiple transactions and they don't care. read more

Extremely bad customer service; cashiers are unattentive & disrespectful. Case in point; the cashier today charged me for a bag when I brought my own & took back the produce bags i had for my produce. Who is she, the bag monitor or something? If she is, she's not doing a very good job. Not to mention the fact that she had a look on her face like she has a bad case of irregulararity. Maybe she's got other problems but she should leave all that at home, I'm just saying. read more

The employees at this location act and look like they hate themselves and their jobs. Not to mention they don't smile and treat customers like an inconvenience to their day. read more

If I could leave ZERO stars I would. This is the worst Lucky's ever. Horrible produce and ghetto, unprofessional workers that have the worst customer service. Too bad this wasn't a Safeway or Whole Foods instead read more

I've been to this Lucky's a few times. It's not the best one and this recent visit is more discouraging. This store was on my route home and I just couldn't make the trip to Trader Joe's. I needed salad items, fruits and veggies. The citrus quality was extremely poor. I don't know what's going on. You be the judge... I'm sorry Lucky's on Alvarado...you need to do better. read more

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This is my usual Lucky store but they have no idea how to use gift cards for some reason and they don't have the patience to try to figure it out. On two different occasions I attempted to use a gift card and end up having to pay out of pocket instead. I just used the same exact gift card at rite aid and it went through perfectly fine. Not sure what's going on with these cashiers but if they're having issues with basic gift cards then maybe they should be re-trained or something. read more

I hate leaving bad reviews but the staff here is either disinterested or outright rude..I bought a condiment from the store only to realize it was expired..I went back to buy some other knickknacks and to also tell them the next day..After being directed to random spots within the store, I was finally asked to go to aisle 6 where the cashier was rude..Her first question was "Are you sure you bought it here?" I told her I did and that they are still selling expired products, as I checked again..She didn't apologize, made it sound like I was being a major inconvenience, ringed up what I was buying and asked me to pick up the extra change almost implying "here's your money back, now stop complaining " I didn't take the change, told her it wasn't about the money, that I know they must be stretched thin due to the pandemic and just wanted them to know they are still selling expired product. To this she replied loudly "Ya, I heard you!" I was polite throughout, hate confrontations, so just walked away.. Would have given this place 0 stars but the 2 stars are for the baker (I think her name is Morticia) who was amazing, went above and beyond a few months back to help us pick a cake. read more

Stocked well, helpful attentive employees. -2 stars for horrible bathroom. Looks straight out of the Tenderloin. read more

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I never like to use the work "Hate" but I hate coming to this store! EVERY time I come to this store it's a terrible experience, they hire the rudest most unprofessional people possible. This is a reflection that the manager is so careless about the store these people feel they can do anything including ignoring customers to text and watch videos on their phones. The supervisor knew the two self check out machines were glitching. So instead of using common sense to close them down she says "yeah they haven't been working all day" no now I have to move all of my items to the next register, she then says that one isn't working either. So when are you going to use your common sense to either reboot them or shut them down. Why keep making customers ring up ALL their items just for them to have to move to another machine? Then the boy with the glasses is cursing the whole time while he's sitting there while the supervisor thought it was more important to show him a video on the phone while Customers are waiting for them to fix the computers they're sitting there laughing and cursing like this is just a joke. I don't need a fake sympathetic reply from the manager or corporate. Use that time to talk to these employees, the only time employees feel comfortable being this careless is when there's no real leadership over head . Someone is being way too relaxed too busy being these kids friends and not running this store properly. We live a few blocks away but I'm definitely driving to Safeway. read more

This review is for the bakery. They have delicious pastries but if you want to order something, as in you need to talk to someone behind the bakery counter, beware!! They are really moody and do not have great customer service. They are so rude when you get to talk to them, no smile nothing. So I placed an order for cupcakes, no smile. Then I came to pick them up, I waited a while and no one acknowledged me, this lady made eye contact with me and didn't even say a word. I said hi hello can I just pick something up please?! A lady came up to me and looked at me strange...... This needs to be addressed. read more

Stopped in here for some water and snacks on our trip. The bathrooms were gross. The store was fine otherwise. Got our waters and snacks. The cashier was friendly. They just need more upkeep on the bathrooms! read more

Just your average grocery store Clean A but pricey Just like any other grocery store Nothing special read more

This Lucky is at the Union Landing shopping area in Union City which is convenient if you want to see a movie, shop, & eat then buy groceries. Stopped in on 12/24/07: Got gallon of fat free milk $4.09 honey ham $18.97 that had to re-heat baked Tostitos chips $3.49 (very hard to find) baked Ruffles sour cream & cheddar $3.49 Lamex medium salsa $2.59 Total $32.63. They take credit cards. read more

I do enjoy a can of beer now and then, but the perfume on the beer cans I can do without! I mean really who puts on that much perfume that it sticks to aluminum cans? At the end of my work day I like to relax and have a beer. I wiped off the can twice and can still smell it! I know they won't do anything about it. So I just won't purchase beer here anymore! The bathroom is straight from a horror movie! And anyone can walk in on you while your in there. Sometimes the toilet paper is on the floor other times it's leaning against the wall. If you have ever been inside an abandoned building, or have played Doom 3, that's what it feels like inside the men's room. read more

This is a Lucky's in the heart of Union Landing which was the spot to be back 1999. Wow, I feel old. Either way, this is a larger than life Lucky's and you pretty much will be able to find most of your grocery needs here. Like milk. Everyone needs milk right? They have a self check out which is great, and it seems like the world is heading in a direction where we won't have to interact with other people anymore. Not sure if that's a good thing or a bad thing? Either way, this is a grocery store within a prime real estate location, and the prices are pretty fair overall. Can't go wrong with that. read more

I've been shopping at this location for over 20 years. I have watched this store deteriorate from a pleasant place to shop to dirty restrooms, poorly stocked shelves, rude staffed nightmare of a store. Today was the straw that broke the camels back. I came here to buy a couple of blocks of cheese. When I got home, after opening a " sealed " package I discovered mold. Yes mold on a sealed package of cheddar cheese. I'm done with you guys. I don't want any more crappy produce, empty shelves and very few carts. You want a cart? Go find it. Safeway here I come!. I'll drive across town to do my shopping. Shame on you and your manager. It seems I'm not alone regarding this store. Fremont boulevard store is beautiful. read more

You would think a supermarket is a supermarket but it's not. For some reason, just this particular location has lot of expired items. I feel as if they don't restock as often as they should. There has been multiple times that I've purchase something expired and had to come back to return it or exchange it. Sometimes I couldn't even exchange it because everything they had in stock for that item was expired as well. Just be sure to check the expiration date before you buy! read more

Workers are not friendly and apparently you can't take pictures or videos inside the store. Didn't know I was inside LV. Due to this whole lockdown, not everyone in our home goes out. And only one or two people go out for groceries. Was just taking a picture just to show which item my family wanted and some worker went up to me saying I couldn't take pictures in the store. ???? read more