First time. Everyone was super nice and clean but as soon as this lady started on my feet, she was…read morelooking over to the man that was doing my friend's nails the WHOLE TIME. (As if she had no clue what she was doing.) I asked for a simple black French tip pedicure. This is what I received (see photo). Ridiculous. It's not like I was asking for mosaic art on my toes. It's a straight line. Price was also ridiculous. On the menu it said $35 for the basic pedicure so I was expecting maybe $45. $58!!!! INSANE. Will not be back.

I visited this nail salon based off the reviews and let's just say, the reviews didn't lie! I LOVED…read moremy experience. Kevin was my nail tech, he did my pedicure to perfection. He thoroughly took his time. I hadn't been to the salon in over 2 months so I had accumulated an ingrown toenail (which he took care of), it didn't hurt whatsoever! He offered me complimentary drinks (water or soda). I would definitely recommend this salon to future clients.

I had a manicure and it was painful. I kept telling the nail tech that the metal on the file was…read moreburning my nail but she act like she didn't understand what I was saying. Also, I told them I wanted lashes which could have been done before my nail service, however; I was told I could not get lashes done bc they were closing. I was not happy bc I was going on a cruise and I wanted to look nice. Now, my Gel nails are chipping after 2 days of getting them done. I probably will not be going back to this nail salon, and I don't recommend.

While the nail techs were diligent about nail care, the application of and quality if the product…read moreis lacking. It has not been quite 3 full days and already my nails are looking sad. For the price of $35 I cannot recommend a manicure here.

Best place to go my kids and I love the service and it's always clean so amazing and friendly…read moreenvironment

My daughter-in-law took me for a pedicure. It was amazing. Fragrance of choice (lavender) is put in…read morefoot bath. It was fragrant and had a pleasant aroma. Technician was very good at her job. I loved being pampered. Owner was AMAZING! She also put her expertise to work, painting beautiful flowers on my nicely manicured toes. Thank you so much! Love the vibe of the salon, it was set up nice and the chairs are very comfortable.

My nail technicians (pedicure and Gel nails) were incredibly professional, attentive, and detail…read moreoriented. They took their ti e to make sure everything was perfect - from shaping, polishing, and even offered helpful suggestions on colors and styles that would suit me best. The final results exceeded my expectations; I left with my nails looking absolutely flawless. The pedicure was the best I had ever had. My calves had been sore for weeks and after leaving there is no more pain.

I went yesterday and the front desk miscommunicated what I needed done. The lady doing my nails was…read morereally upset when I told her that it wasn't just a soak off. She then proceeded to rush through the service. Now I have dip literally all over my fingers. I was too upset to say something when I was there, I just paid and left. I called after to let them know and the unhelpful person on the phone just kept saying "I'm sorry. Come back in." the LAST thing I want is to go back in there. Now I get to go home after wasting $50 and soak this off and do it myself, good times!

I had the BEST experience in Sassy today. I've been in Columbus for 9 years now and they have been…read morethe absolute sweetest nail salon workers. I've been to just about all of them in the city and this one takes the cake for me. Speedy service, professional and personal conversations with customers, and they made sure you were getting what you wanted and that's the first time I've ever had that option. I was constantly asked "how's this? Is this to your liking? Do we need to do something else?" And honestly, it was perfect from the start. 10/10 with the cleanliness too!

It was a Great relaxing time. I'd do it again. They were careful and considerate. It was even funread more

Graduated BCT and AIT, my feet were busted up, my girlfriend had me going there to get pedicures…read moretogether . They did great, the place is really clean, and looks really good. The people working there were really nice, they took good care of us. I'm glad we went.

I go see Nancy every two weeks. She NEVER fails to amaze me. No matter what design I throw at she…read more She does it all free hand. I love this place. I want let anyone else touch my nails or eye brows.

The nail tech who completed my pedicure just did not create a good experience. Starting with me…read moreexpressing what I did and did not want in my services. He tried to rush through services and the frustration was evident everytime I asked him to slow down and complete my pedicure properly. He skipped over the cuticle softener and went straight to push down the cuticle, while trying to upsell me on other services. I asked for the deep callus remover with a pumice stone as I don't want my feet grated. That seemed to upset him even more where he took the pumice stone and swish-swashed across the bottom top portion of my feet splashing water everywhere like see I did it. I shouldn't have to fight with my nail tech about the services I'm paying to receive

The first time I went I had an amazing experience. But I went in today with my daughter to get a…read morepedicure. I got the Aloe Vera while she got the milk and honey. I was extremely dissatisfied. Let's start off with me. The technician seemed to get annoyed every I requested for him to scrub a little more. He completely forgot to do my whole left foot with the grater and when I asked him to do it he got upset and only did it for not even a minute. I also asked him repeatedly to remove a hangnail that I have bothering me and he never did after telling him multiple times. Over all he did polish my toes nicely but my feet are still so dry even tho I asked to get Aloe for rehydration. Now to my daughter. She enjoyed her pedicure in the beginning. The technician drilled her nails even tho her nails were bare leaving a bit of a painful mark on her big toe. When it was time for the polishing The technician who did her feet didn't file her nails or even put a base coat on them before polishing. He left polish all over her toes and when she told him about it he tried using his thumb nail to scrape it off (keep in mind this was regular polish). Overall we both felt like everything was rushed and was disappointed with the results. My daughter ended up repolishing her nails her self at home because of how much she disliked it.

This is an older place. The chairs are old worn and busted. The menu has options specifically…read morestating what will be done for 25 minutes, 30 minutes etc... I have received the whole nine yards for less. This felt like a "light" pedicure at an empty salon. I would not recommend it for new customers. It's not the cleanest either.

Went to Royal Nails & Spa for the first time.. 10/10 recommend! Ivy did a beautiful job! I'll be…read moreback!