Having a warranty on your vehicle means that most times you will have to have it serviced at a…read moredealership. I am usually not keen on doing this as I am accustomed to going to a local garage that I have used prior. But, like I said, I had a warranty and the work feel under the warranty and I was told to go to a authorized Chevrolet dealership. I have been past here on many occasions, but never even thought twice about looking at this business. I hate car shopping and I am surprised that there are so many dealerships out there. However I was lucky to not have to shop. I called ahead of time to set up my appointment and surprisingly was in for the work within two days. The reason I wasn't in the next day was because I had to wait for the part to be delivered. The check in process was really easy, only a few forms to sign and my car was in for service. The customer service here was top notch. They made sure that I was comfortable before proceeding with my work. Now, you have two options here. You can sit and wait, or you can take a short walk to the nearby plaza and be called when you vehicle is finished. I opted for a little bit of both. I was heading to work after my appointment here so I decided to dash over to the plaza quickly and pick up some snacks for my lunch. I did give my cell number just in case they needed to get in touch with me while I was gone. After my quick trip to the plaza I headed back to the dealership. There is a small waiting area with a row of chairs in front of a television. I believe that there is coffee and water available, I'm not sure as I am not a coffee fan. Another thing to help pass your time while you wait is that they have free Wifi for customers. Once my vehicle was fixed I received a paper copy of the work done, one more signature and I was out the door.

Red carpet service from start to finish. Sales staff was very gracious and attentive. Sales…read moremanager was very friendly and went out of his way to help.

Loved shopping here, Rob was so helpful and everyone answered every question I had!!! Can't stop…read morerecommending this place

No customer service from Thomas Auto Body…read more In July of 2017 we purchased an Envision from Thomas Buick. In July 2018 with roughly 6,000 miles we discovered the lower portions under the rear doors and the front sections of the rear wheels needed painted. I decided to go to Thomas Auto Body since we purchased the Buick from Thomas. When I went to the body shop to get an estimate I also informed them that I had mudflaps ordered. They looked over the car and said they could paint these areas for close to $1000.00 and put on the mudflaps. When I returned to pick up the car I noticed they only painted the from portions of the rear wheels. I went inside and stated that they forgot the lower portions under the back doors. It took another week and I went and picked up the car and left thinking the my problem was solved. In the spring time while I was thoroughly cleaning out and washing the car I noticed there were chips in the paint. Chips were in the painted areas that I just had painted last July. Now the car only had roughly 11,500 miles and chipped paint. I went to Thomas Auto Body to complain and get this corrected. The manager "Jonas" looked at the car and said he would contact the manufacturer and see what could be done. He also stated that maybe we could split the new costs and get it repainted. Well a month came and went and no call. When I went for my inspection in July I went to the auto body office to speak with Jonas and he had just left, so they wrote down my name and number and taped it to his computer. Another week passes and no call from Jonas. No update from Jonas about getting my car fixed. Being frustrated and completely ignored I decided to call Jonas again. Jonas stated the manufacturer would be there that day and he would talk to them and call me with an update. You guessed it, another week passes and no phone call from Jonas. Thomas Auto Body is good at convincing customers to trust them with your vehicle. Last July Thomas Auto Body really enjoyed cashing my check for the paint job that I had done. The problem is Thomas Auto Body just doesn't like standing behind their work. The sad thing is we decided to buy our Buick locally, support locally and have it serviced locally and this is the type of customer service that we have received. Very, Very, disappointed with Thomas Auto Body & Collision

Chris and Alexis are AWESOME! Made the entire process quick…read moreand easy Genuinely great people to work with.

Terrible Ford warranty experience. Warranty work done here needed to be fixed at another dealer. I…read moresuspect Tristar didn't even replace the parts for which they invoiced Ford. They cannot rotate tires as per the owners manual and caused excessive wear on my truck. Ford doesn't even list these guys when searching for dealers so that should tell you all you need to know. Look elsewhere for purchasing and repair.

Extremely disappointed with my purchase from this dealer. For starters they didn't even have the…read moretitle for my car, I am still waiting to (hopefully) receive it in the mail. Prior to this I told them I was only interested if they could get me a decent loan offer that would be able to do weekly payments (much cheaper than monthly), they were so desperate to make the sale and steal my money that they lied about their loan offer just to get the sale. Now I'm stuck paying over $100 more a month for a car because of their negligence and desperation. Don't waste your time with this dealership.

A perfect car-buying experience…read more Sales rep Dan Piper is exceptionally straightforward and down-to-earth. Dan and the other Fiore Buick GMC staff we interacted with made it truly pleasant and efficient to buy a car with low miles and a reasonable price. Communication was professional, without the pressure that I've received at other auto dealerships. This small, family-owned business is an ideal place to buy a car or truck. For us, Fiore was well worth the three-hour drive from DC. Highest recommendation.

Eric and company did a wonderful job repairing my car. Excellent work! Thank you Baker's!read more

Was a great job ! Went to other big body shop in Bedford had them do some work on my personal truck…read morethey didn't even bother to take my tailgate off when that's what they said they did!! Called them out on it they lied to me!! Never go back there only Bakers from now on

I've been taking my vehicles to Southtowne since 2011. Family owned business, and have always…read moretreated me with kindness. Reasonable prices, and my repairs have always been completed in a timely fashion. I have never taken my vehicles anywhere else in town. Always recommended Southtowne to my friends.

Larry does amazing work! We only use him for everything from collision repair to inspections and…read moreeverything in between! Always reasonably priced!!!! Always does GREAT work! And does not take weeks to get your vehicle back!!

what a bunch of scammers they buy parts off ebay and then send there old ones back for a refund…read morejust so they can over charge there custmers on parts they get for free

A2Z Repair was great! Barry was a life saver on a Sunday afternoon when my knock sensor went out on…read morea long trip home to North Carolina. All other mechanics were closed, and Barry was more than willing to help me in the Advanced Auto parking lot on a 90 degree scorcher. I highly recommend A2Z Repair and wouldn't go anywhere else in the Somerset area!