Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

My husband and I were to the point of test driving Toyota RAV vs Honda CRV. As we did the research…read moreand both claim longevit. We had tested Toyota the hour before then we went to Altoona Honda to test drive the CRV-both of us found the CRV more comfortable. Our salesperson Ken Lingenfelter was non pressure sales and pointed out that if our goal was to have warranty and longevity we might not just consider new but consider A Certified CRV which would have great warranty and be less monies. He then dug out a Certified CRV that was in the third row in a sea of cars -only 9900 miles on the odometer and certified warranty that covered the car till 2031. Our plan to just test drive end up with us moving up 3 years from 2021 Tucson which had started giving us trouble to an almost brand new CRV! Ken gave great options and we drove away in our new CRV! Hoping to get the longevity Honda boasts about!

It was a great experience and everyone was very helpful thank you Altoona Honda for this great dealread more

My story begins with my 30 year old daughter borrowing my beloved '92 Honda Accord and making a…read moreleft hand turn right into the driver's side of an oncoming van. Fortunately drivers and passenger sustained nothing more than minor injuries. Unfortunately my beater took the autobahn to automotive heaven. That's when I began perusing the ads in search of a used car with a reasonable asking price --- that is, not several hundred dollars or even thousands above the kbb value. I found Keywest Automart on Craigslist after calling about one of their ads. When I spoke with Don, he answered my questions directly without giving me a spiel. I asked for a VIN so I could run a CarFax report and he offered to run it for me. Once at the dealership, he handed me the keys and told me to take it for a test ride. I appreciated his honesty in describing my 2001 Honda just as it is and making our transaction go as smoothly as possible. It drives like a dream and I feel like I got a great deal!

Andrew Donlan created an excellent experience for us to purchase our first ever hybrid vehicle…read more Thanks Andy and the rest of the team at Blaise Alexander in Altoona

A genuinely aggravating and disappointing buying experience. I drove over two hours to see a…read morevehicle that was specifically scheduled for us. We arrived, test‑drove it, inspected it, talked numbers, and went through the entire financing process. My bank even attempted to send funds same‑day, but we were told the finance department had already gone home -- at 4 PM, which was baffling. So we arranged for the bank to send the funds with a 48‑hour posting window. At no point during any of this were we told that we wouldn't be able to take the vehicle home the same day because of the transfer timeline. That detail was dropped on us only at the very end. Still, we agreed to come back once the funds cleared and pick up the vehicle. Then the very next day, I got a call saying the car had been sold the night before -- and that there had been another appointment for it after ours. Meaning while we were actively agreeing to purchase the vehicle, they already knew someone else was lined up to see it. The bare minimum would have been to suggest placing a hold on the vehicle until pickup. Tyler, the salesman, was polite, but clearly inexperienced -- only three months in and it showed. Hopefully he doesn't learn from manager Christian, who offered zero transparency and even less problem‑solving. This was a complete waste of time, gas, and energy. I'd rather go back into the military than deal with an experience like this again. Do not recommend.

Ed is a fantastic mechanic and all-around great guy. He will go above and beyond to make sure your…read morevehicle serviced to your satisfaction with reasonable pricing and always a smile.

Ed's Auto is highly recommended!! Great service, super quality work, and a great guy! Every…read moretime we need service or repairs for any of our vehicles Ed's auto is our number 1 choice. Thanks Ed for always being fair with pricing and dependable!

I bought a car last summer, this dealer kept your old license plate and told me they would dispose…read moreof it. However, I am not receiving speeding tickets in the mail with this plate on a car I have never owned in New York. I have spent hours trying to deal with this. I called and spoke with the manager who said he would call me back after he looked into it, no call back. I would not recommended purchasing here when the manager can not keep his work and call back.

I bought a Tuscon on Nov 22 2024. An hour after driving it off the lot the check engine light came…read moreon, I took it back in dec to have it checked, they made an appt at blaise alexander to have it fixed . I took it in Jan 2 2025. My car is still not fixed because courtesy service department REFUSES to pay unless blaise gives them a discount. I have now made a complaint with the attorney general and will now be hiring an atty Im a 100% disabled Marine vet and need a car to get to my appts. Thank goodness Blaise gave me a rental to use. I do not reccomend this dealership. i have had the car almost 3 months and over 2 months still in the shop, im making payments on a car i cant drive.

I was so set on a 4runner until I laid eyes on a RAV4. The countless features, double the gas…read moremileage and more practical size doesn't hurt either. This car was hands down one of the best choices I've made. Between the pacing cruise control and the lane assist-the car can practically drive itself. The process was easy as I had prior financing done through PSECU and the check in hand. If you would love a new car, go visit Matthew Wombacher at Fiore Toyota in Hollidaysburg. You too, can stand outside in 20 degree weather and say "would you look at this" to every feature he shows you. It's the best time you'll ever have adulting. His personality made the process even easier. I changed my mind multiple times and he didn't lose his patience once with my countless questions. I've still messaged him periodically, and he responds quickly and efficiently with answers. This man deserves a raise/promotion for how well he treats his customers.

Called to schedule service for my Toyota Sequoia. No one answers the phone, left a message on…read more8/19/26. No call back. 8/24/26 I called again and left a message. Both times with my complete name, phone number, type of vehicle and what service I needed (inspection/oil change). As of 8/26/26 I have yet to receive a return phone call.

Excellent company. Staff is amazing. The owner is honest, upfront, personable, and very responsive…read moreto calls, texts, and questions. Everything was thoroughly explained and reviewed. Highly recommended

Did not honor advertise price they said the price on the internet on their website was not updated…read moreso when I got there it was $1,800 more than what they advertised on the website 3 days later it's the same price on the website so they did not fix it

Bought a car from this dealership. Only had it less than a month , the back window fell out, car…read moreconditioner needs a compressor, hole in windsheild washer fluid container, back wiper needs a motor and the owner refuses to do anything. I thought it had a warranty but he said it had to be purchased which he never mentioned, Do Not Buy From Them!!! What a sham!!

I found a SUV I loved on Autotrader and inquired about it. 2 days later and sending 2 more…read moreinquiries, I got an email from them saying they only just received my inquiry, Autotrader says different. I explained I loved the vehicle and if we could do financing on line it would help as we are 2 1/2 hrs away. Received a simple email stating they don't do the financing and confirmed where they were located. I went online and got pre approval from 2 places. One of which was on their website the other I've used before. So I was excited emailed them to tell them I wanted the SUV and would like to come up. I received an email all in capital letters that they don't use either of the lenders I got like I said one was directly off their page advertising the SUV. I will never recommend people so rude and unhelpful.

I sold my car and it was the easiest process ever. Filling out the paperwork online made the…read moreprocess seamless. Carvana lets you know what you need to bring to your appointment and the measures they need to take for the process to be completed. I was in and out within 20 minutes with a Direct Deposit on the way. Would highly recommend selling your car with them. They also offered me the highest than any surrounding dealership!!

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.