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    Blue Knob Auto Sales

    3.3 (50 reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - Blue Knob Auto Sales

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto general diagnosis

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    New ride
    Carrie N.

    Having not purchased a vehicle in 12 years I was open to suggestions. My inevitable decision to purchase a vehicle was met with a lot of well it's about time! Followed by you should go to Blue Knob. After about 10 people recommended it, I jumped on their site and began my research. Now before writing this I checked out some other reviews to see others experiences. I think some of the reviewers didn't do their homework and blamed the dealership. So I want to explain my well thought out approach to using Blue knob so that if another person decides to come here they should take all the steps possible to make their experience at the least an A-Okay event. First go to their website and spend time reviewing everything. Then when you find something start researching. Check comps in the area to see that you are getting a good deal. In my case they vehicle I was choosing was about 4K higher with similar mileage at another much more local dealer. That's right kids, this place is a haul from Pittsburgh, BUT to save 4K, I will make that haul. Next get your affairs in order. Are you trading in? Get your title ready. Who do you want to use to finance or are you paying cash? The price on the vehicle is the price. YES that is the price. Don't like it? Then don't come here. They do not haggle, and even though they are called "salespeople" they do not really sale. They are much more order takers. Me I called my credit union and got a pre-approval with a low interest rate that was I pleased with. However, to use them would have required me to make two trips. WAY too much work. Use the banks they deal with. IF you have good credit you will get a decent rate. If you have another bank to refinance through, do that after you complete the sale. It's so much easier to do this way. Next when you find that car, truck, or SUV you want be prepared to move on it. They are not holding cars for you UNLESS, yes that is right there is another tip, unless you fill out a credit application with them online, and are approved, they can hold the vehicle for up to 3 days. This means if you are like me and can't make the venture until the weekend and you know you want a certain vehicle call them by Thursday. Speak to a salesperson. Tell them you want this vehicle and you have x amount to put down and want it held. They will direct you to fill out the credit app. (took 10 minutes) They call you back verify your information, then call you back after they get an approval. Again another 10-15 minutes. Once approved they will hold for 3 days. Perfect. Also now that you have that salesperson on the phone, make an appointment! Don't for the love of God come in here on a Saturday without one. You will be sitting for hours! Next have a backup plan. Luckily I didn't have to resort to mine, but in the case the vehicle is not to your liking, have one or two others ready in your head that you would choose. They have an excellent online presence. Honestly, the most time we waited was for the finance guy who you complete the transaction with. That was about a 20 minute wait. He was efficient and did try to sale the extended warranty but I never felt pressured by any means. Then again I am a salesperson by trade so that stuff is not a big deal to me. Also make certain you have your down payment in either cash or cashier check. They do not accept a personal check and they claimed a CC transaction would not work at high dollar amounts. So get that ready before going. I secured my check as soon as I made an appointment. All in all we spent a little over two hours from start to finish because I did my homework. So the downside of this place. The cars are as is. If there is one key fob, that's all you get. Missing car mats, too bad. Also, even though my car was 15 years old, they gave me a pretty low trade in value. I know I could have gotten more elsewhere but I wasn't taking it back home. Unfortunately there is no way to do your homework as to what they are willing to give in a trade. I wasn't expecting a lot but the tires were worth more than they gave so that was a tad annoying. Furthermore to top my list of grievances, ten minutes after I left my tire pressure/gage light came on. We stopped to put air in a very low tire and continued on hoping the light would go out. It didn't. About 45 minutes into our return commute we stopped again to check and it had lost all air we put in. I quickly called and was told by the service center to come back. I just purchased this vehicle! So we trekked back up the mountain to sit at the service center for about an hour +. They fixed it (bad valve) and we were finally on our way. This last part should not really be considered if you are considering using them, just an unfortunate and frustrating bad luck thing that I am actually happy happened then rather than days later when I am nowhere near the place. I would absolutely use them again.

    One good brake pad

    Bought 2 cars here over the years. No complaints until I did a brake job on the 2016 Mercedes I bought at blue knob with 18k miles. It was making a grinding noise. 3 of the 4 pads in the rear are worn down to nothing, the one that happens to have the wear sensor in it is almost brand new. Best case scenario, blue knob neglected to look at the brakes before they sold me the car, which is concerning and unsafe. Worst case, blue knob deliberately swapped bad pads from another car onto this one, or replaced only the pad with a wear sensor. I'm thinking it was the former, given that the car currently sits at 18k miles and rear brakes should not have worn this fast. No matter what scenario, blue knob has their hand in it and it is disappointing. I will never go back. It was super fun, Blue Knob. Glad you didn't kill my family.

    Mazda Cx 5

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    1 year ago

    best prices around. possibly the best prices in the state. i will go here again. highly recommend

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    Ask the Community - Blue Knob Auto Sales

    Review Highlights - Blue Knob Auto Sales

    (Plus I live 1 hr 45 minutes away) I know several people that recommended Blue Knob and Josh, and now I am one of those people.

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