Would give this place a 0 star is possible! This place is absolutely terrible!!! STAY AWAY!!! They…read morewill steal your money and leave you with a junk for a vehicle! This place really covers up SEVERE rust damage on their vehicles with undercoat so they can sell it for more. Then when your vehicle rusts out, they tell you it's not their concern. They treat people terribly, and all they care about is taking your money. Please please anyone who wants to buy a car here... DONT DO IT!!! It will be the worst mistake you have ever made! Their cars and services are completely shit! And management is worse! They really don't care and they will lie to you just to get their way and your money! STAY AWAY FROM THIS PLACE AT ALL COST!!!

I recently brought in a used car for service and they're telling me it needs a new engine and that…read morethe engine will cost $3875. So I figured I'd talk to a salesman about perhaps purchasing a brand new vehicle. The salesman and I waited an hour for the sales manager to come back from his lunch so he could do the appraisal on my current car. Now mind you I had this car there not 3 months ago because I was interested in purchasing a new truck then. The appraisal then was $9000. Granted I get the engine is going to cost roughly 4k so I'm guessing they'll come back around $4500ish. Boy was I wrong. They offered me $1000 for my trade in. A thousand bucks! So I asked why on earth is it so low. The sales manager says it's because the engine cost $7000. Ahhhh no. The service manager just quoted me $3875! So he goes and talks to the service manager who of course back tracks and says it's impossible to find the engine anywhere. And the sales manager says that's why it's so low. I think at this point he forgot everyone carries the internet in their pocket. I pulled out my phone and after a 5 second search and a 30 second phone call I find an engine for $2950 with a 5 year / 50k miles warranty. I give him this info. He increases the offer to $2000. Give me a break.... The first salesman says he'll see what he can do and give me a call before he leaves at 5:30. Here I sit the next day 24 hours later with no call back.

We recently had our 2019 Nissan Titian repaired at Laurel Autobody. As you can see by these…read morepictures they do a horrible job. It seems like they rushed through getting our truck done but clearly broke tabs on this cover for the rear door panel. I just fixed it with 2 sided tape. The rear door panel isn't even on the door correctly. Another issue I had was the rear door would lock but would not unlock. The person at Laurel auto body said it's your key fob cover. Hmm the cover was on the key before it went into the shop and it worked!! Someone just did a piss poor job and didn't check it.. I've made 3 calls to Laurel to complain about issues that should have been checked prior tk returning the car. The truck was also filthy in the inside. Just shows that Laurel autobody isn't the place to go. Take your car elsewhere

It's amazing this company does the business it does. I wouldn't take a model plane to get fix at…read moretheir pathetic lying body shop. Had deer damage on my truck, my insurance company directed me to Laurel. Received my estimate schedule 5 weeks out. Two days before may date get a call and they can't do it that day and wanted to take out another three weeks, I reused and we agreed on the 3-31-25. Dropped off my truck Sunday before. Three days later, my truck still sitting in the lot untouched. Cancelled everything took my vehicle, called around to other shops and they can do the work next week. STAY away from these incompetent lying connivers. Seven weeks later, still have a damaged truck. There will not be every many car dealership employees in heaven, their taught to lie and connive.

Our experience buying a car through Hollern & Sons was the best it could have been! The owners work…read morewith you directly and they're extremely personable. They don't try to push you into any sales spiels and they're honest! It was so refreshing having such a great car-buying experience that we have recommended them to all our friends and family! The process was fast and efficient and we couldn't be happier! Thanks, Hollern & Sons!!

This used car lot does not search out and find old beater cars and gloss them up to resell them to…read moreyou. And they also don't overprice new cars hoping to catch you looking. I looked far and wide around the Northern Va area for a specific Dodge Ram 1500 and while I didn't find that one my search led me to these guys. They disclose everything about every cars history. They worked with me to ensure I could be in and out quick when I came back because I had an exact deadline to be back home. When we look for another car I will check out their inventory. My wife was already eyeing Jeeps on the lot.

My car shopping endeavor brought me here. My vehicle had been giving me some major problems as of…read morerecent and I knew that in the long haul I was going to need to shop around for another vehicle. My brother had just purchased a new vehicle from here and kept in my ear that I needed to come here. I was holding off because I didn't know if I wanted to own a Kia, I have always owned an American made vehicle and was apprehensive on buying a foreign made vehicle. I had actually been putting off the inevitable for as long as I could, I knew I needed a new vehicle and I knew it had to be soon, but I was worried about the amount I still owed on my vehicle, the negative equity and how it would effect me on the purchase of a new vehicle. But the time to sit around and do nothing was over and I had to act. I came here after much hesitation and my dad in tow. As soon as we got there we went in and went right to the desk of the guy that helped my brother, Dave. Dave was very professional during this whole endeavor. He didn't hold anything back and did not sugar coat anything. I'm already anxious because of what I am about to do, but he put me at ease. While he ran my information I went out to the lot to look at vehicles and see what tickled my fancy. I had a few in mind and went in to see what the numbers were looking like. He cut through all the possibles and told me that my best option was to purchase a new vehicle because of a few things. Rebates, trade in value of my vehicle, and the negative equity that I would be carrying over. I knew it would come to that, so I was already preparing myself. With that he showed me some options as to what vehicles were within my preferences that I showed up with. I wanted something that was all wheel drive, decent on gas mileage, and was an SUV. He pulled up a vehicle up front a few minutes later and told me to take it for a test drive. I got in and felt like it was a good match. I know you are not suppose to fall in love with the first thing you see, but this felt right. It was quiet, clean, a smooth ride, and basically everything I was looking for in one vehicle. After the test drive I looked that vehicle over from head to toe, inside and out. Making sure that this was what I wanted because I knew this was going to be my life for the next several years. Went inside and followed up with the paper work. That always take a few minutes so they started it while I was out test driving. There wasn't much of a wait for me on that part. The only wait was to see what banks were going to come back with approval and interest rates. I got the best rate I have ever had on a vehicle with this turn. While they were finalizing the vehicle I went out to my current vehicle and gathered up everything that was in there so I could transfer it over. When the paperwork went through and all the signing was done, I got my keys for my first ever, new purchased vehicle. I ended up walking out of there with my hands full. Manual, keys, hat, business cards for contact info, papers...my head was buzzing, I felt like I was on a high. But that's not where the amazing professionalism stopped. Dave walked out to my new vehicle with me and showed me how everything in it worked. From lights to the touch screen radio, he did not let me leave there until I had a basic knowledge of where everything was in the car. They also gave it a quick once over in the vehicle, making sure it was clean, they would have washed the exterior for me if it wasn't raining that day. Great customer service continues after the purchase. The first oil change is on them. And if you continue to go back for your oil changes you pay for three and get the fourth free. I also believe that state inspections are done for free here with the time your own the car. I definitely felt at ease with such a trying and anxiety filled endeavor. What vehicle did I get you ask? 2020 Kia Sportage...a perfect fit for me.

Excellent customer service every time we need to buy a vehicle or drop it off for repairs. Josh in…read morethe Service Department is so helpful since I'm auto-illiterate & quotes honest repair prices too. We've purchased 3 Kia's & a Ford F-150 in the past decade here. Our entire family uses Team Kia. Thanks!

This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

Good customer service, wait time was short, prices reasonable. Took me early. Manager took me to…read moreservice area and showed what was wrong.