John is an awesome guy. He dioes great work and I wouldn't consider taking my bike anywhere else…read more He is not only good but is reasonable in his pricing and always seems to take the time to take care of your problems even if you just show up and say HELP! (which I have done a couple times). Today I popped in with my inspection expired by 1 day. WHOOPS I forgot! He dropped everything and inspected it for me. Even saw my tires were a little low and put air in them for me. Try that are your Harley Dealer.

From the owner: Twins Cycle can perform your Harley service work, whether your needs are minor or major. At Twins…read moreCycle, you can feel confident that the mechanic servicing your motorcycle is MMI certified for Harley-Davidson repair and Service. We offer the same level of service that you will receive at those larger mothership dealers, but with the personalized service that only an independent motorcycle shop can provide and at a lower overall cost.

I am in the Altoona area working on a project. Went to Roundhouse Harley Davison to pick up a…read morecouple of small parts for Maintenance on my 2020 Limited. Very pleased with the service in the parts department I was made to feel like I was a long-term customer and parts came in and they were very prompt to call me and let me know that they were in and available. The dealership employees went out of their way to make me feel at home

I love this bike, her name is Sally. Thank you Dave. She might be old, but she is beautiful, and…read moreso smooth to ride. My wife is with me all the time.

I live in the Baltimore area, and went to Kissel whe i was looking for a replacement for my BMW…read moreF800R, which had been totaled in an accident. (i was uninjured fortunately). I had looked at several bikes at Bob's BMW in Jessup MD, but also wanted to look at a R1200RS, which Bob's did not have in their inventory. I had originally purchase the F800R from Bob's and really like their dealership, and felt that going to Kissel, another BMW dealership would probably be a similar experience. I had been corresponding with Haley about the bike, and determined a date to go visit for a test ride. Unfortunately, Haley wasn't there that day as she was getting married, but as i walked in and greeted Evan and explained who i was and why i was there, it was apparent that they were expecting me. Evan took me to the bike, which was in the service area of the building, getting a look over preparing the bike for the test ride. They let me swing a leg over and allowed me to look over the bike as they were preparing it. i noticed some very minor things, (clutch lever needed to be rotated up a little bit, clamp was a little loose) but overall the bike appeared clean, and in good condition for a 10 year old bike. The bike did have over 50k on the odometer, which was not an overall concern as i've heard very good things about the longevity of the 1200 boxer motor, and the tech also commented, "Mine has over 70K". I went and sat with Evan for a short period of time while they finished preparing the bike. He explained the test ride route, which was a short out and back on the main road, and i put on my gear and went for a ride. The bike in general seemed flawless, and i was very happy with the ride. When i got back, Evan said "so are you ready to buy it"? I said i think so, but had some other questions, most of which were prepared for me by the salesperson at Bob's. Evan answered what he could and also took me to the service area where i spoke with the service manager about what they did and didn't know about the bike's history, their inspection of the bike once they received it as a trade in, and what was done to it to prepare it for sale. It was a good conversation, however, i felt that the responses to some of hte questions were a little bit "guarded", perhaps because they didn't know, or maybe there was information they didn't want to provide. None the less, i purchased the bike and rode it home 150 miles, smile on my face the whole way. The primary reason i didn't give a higher number of stars, is i just felt like they just wanted to get me out of there. All of the processes went smoothly. Raelynn in the finance office was fantastic (i paid cash) so the paperwork was minimal. When i finally did get on the bike to leave, there was no fan fare for their new customer that just purchased a bike. No one saw me off and said "congratulations", took my picture for their web site or anything. I actually had to ask, "OK, am i good to go now"? Since then, i have learned that some of the maintenance questions i had been asking were related to a BMW issue with the driveshaft on the bike. They were answering my questions and telling me that the driveshaft would be replaced by BMW at 60k miles, but didn't let on to the reason why. I feel that this was kept from me in pursuit of the sale, rather than being transparent with the customer. I have no concerns about the bike or the drive shaft, however, i do feel that the way it was handled shed some light on the manner in which Kissel deals with their customers. I love the bike and am very happy with it.

terrific service, great people to deal with. highly recommended!…read moreI have purchased three scooters from these fine folks.

My experience here was great. Sean and Hunter were great to work with! I drove 5 hours round trip…read moreand it was worth every second. Very easy, organized, and professional. Don't hesitate, this is a great spot to get a new unit!!

Great experience at Alpha powers ports. Spoke with Sean over the phone about a used machine and he…read morewas very open about the positives and drawbacks of the machine as well as its advaibality. From there I made the 2+ hour drive and met with my Salman Hunter. Very much a straight shooter and open about everything he new of the used machine. No games or high pressure sales. Alpha/Hunter even worked after hours to set up a demo/test drive and to talk buying options. Cant give more stars or i wood as the process was open, honest, straight forward and never felt like a salesman to customer stressful back and forth. I picked the unit up last night and expect zero problems but if i have any questions or concerns ill reach out to them because im confident they will do anything they can. Great business and ill make the 2+ hour drive everytime for this sales experience. ​

Have been reaching out to the property management about rodents in the unit walls and ceilings for…read moremonths. The management doesn't return our calls. This has been going on since November 2019. Over the three month time the rodents began chewing multiple wholes in the fake ceiling and closets. But they refuse to remove the fake ceiling where the rodents seem to be the most concentrated. Finally @ the end of January they removed a small portion of the fake ceiling and an entire nest of half grown mice fall out. It's so bad now that the mice have started to destroy our furniture. This is totally unacceptable.

First i would like to say i love the dealership, very nice place and well organized. I spoke to…read moreShane about coming in for a 2024 Yamaha R1 and he was able to sell me the bike with no hassle. Shane is a cool guy and i cant thank him enough for doing business with me.It was definitely worth a 5hr ride, highly recommend coming here to make a purchase.Thanks again Shane i really appreciate your help.Definitely rate you guys 5 stars.

Treat the customer like human beings. I bought a used side by side got it home and had to charge…read morethe battery to get it off the trailer. And then the battery was shot. Took the battery back they gave me a new one. Put back in took it for a ride maybe 45 minutes and then the machine died and battery was dead again. Apparently something to do with charging system three weeks later I wanted my money back and they said no was told the part was in then following Monday their was another problem with the machine so I said I wanted to get a new machine or my money back again they said no. Their probably doing this because I'm 82 and a B veteran