This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

Good customer service, wait time was short, prices reasonable. Took me early. Manager took me to…read moreservice area and showed what was wrong.

We had a horrible experience at Eastmont Auto Repair in Johnstown, PA. Despite promises, the owner…read morewas rude, unprofessional, and demanded an unfair fee to release my daughter's car. Avoid this business--he's untrustworthy and takes advantage of vulnerable customers. Long version: On Tuesday evening, my 19-year-old daughter's car broke down, blocking traffic. With no time to arrange a private tow, the police had it taken to Eastmont Auto Repair, Johnstown, PA She called them multiple times on Wednesday and Thursday and was repeatedly told they'd check the car and call her back--but they never did. She was also treated disrespectfully by the owner. Finally, at 3:00 PM on Thursday, the owner's wife answered. She said the issue wasn't the alternator, the car was running, and they wouldn't charge for storage since the delay was "their fault" (her words). They promised to call when it was ready--still no call. Impatient like her mother, my daughter, Sam, called again on Friday at 1:00 PM. The owner snapped, telling her to stop calling. Frustrated, she asked if she could pick up the car after work, around 5:00 PM. He told her to come at 7:30 PM be cause he would be there at that time. Knowing his unprofessionalism, Dan and I went with her. At 7:26 PM, she called to say we had arrived. He claimed he was on his way but insisted on doing a 15-minute test drive when he got there--his fourth check. Around 7:45- 8:00 PM, he still wasn't there. When my husband called to say we just wanted the car and no more checks, the owner responded rudely, loudly, and aggressively. Frustrated, Dan used the f-word, and the owner became even more hostile, yelling before hanging up on him. Concerned by his outrageous behavior, I called the non-emergency line but accidentally called the wrong station. When the owner finally arrived, he was screaming, acting erratically, and called me R*TARDED for calling the wrong police station. His behavior only got worse as the evening went on. When the police showed up, he suddenly demanded $355 in cash for storage, towing, and an $85 after-hours fee. When I pushed back, he raised it to $500, said he was closed, and told us to come back Monday. He looked completely unhinged--bulging eyes, a concerning smile and inappropriate laughter. In the end, Sam had just 15 minutes to get cash and was forced to pay $355 to get her car back. I feel so sad for her--barely an adult, working two jobs, saving for a crucial repair so her car passes inspection--only to have a grown man take advantage of her, break his word, and taking her money because he can. She was so upset she couldn't stop crying. It's been a tough couple of months for her, and it feels like she just can't catch a break. Moral of the story: Avoid this business at all costs. It should absolutely not exist. It casts a bad light on small business owners in Johnstown--one rotten apple spoils the whole bag. The owner is greedy, hostile, unprofessional, and preys on people in tough situations. If your car ever gets towed to Eastmont, get it out ASAP and don't engage--he cannot be trusted.

I've used Eastmont Auto numerous times for both towing and inspection and I've never had any issues…read moreor bad experiences. All interactions have always been pleasant. Great customer service as well.

when you bring in a vehicle with no air leaks and have them remove your studded tires and mount and…read morebalance the regular tires, then you get it home and have a flat tire, point it out and get crap from the owner, whose fault is it? Probably mine for taking it there in the first place. Stupid attitude they have. They claimed it wasn't on them, really? I call BS!!!

I took my car there to check the air conditioner/compressor and was not told or given a cost for…read morethat. Then I called and the owner said he would get back to me. and did not. I had to call several times. I told him I would pick up my car that same day. When I got there I asked for the invoice. It states A/C recharge. That is not what I asked for and as a "businessman" he should have given me that initially. He also verbally told me he took my freon out. And told me when I come back I won't have to pay for the freon. He was very gruff from the start. What makes hime think I would take it back. He did take the freon cause the next mechanic I took it to asked why it was gone. He put the price of the compressor and labor on a post it note and handed to me after I paid for them checking the problem out. I will never go back there. He needs customer service and business procedure training!!!! Post it note!!! That's real business oriented. Also, you should verbally, told me and gave me a a statement with the price. You told me when I bring my car back.You will replace the freon that you took. I did not refuse service. You told me to bring it back after I get my compressor. But again you took my freon

This was the absolute best experience I've ever had with auto repair. My exhaust went out. My car…read moresounded like a tank! I called them the next morning. Dropped my car off at 1 and then picked it up at 4 for a more than reasonable price. I couldn't be happier. I'm so grateful for the friend that recommended this shop.

From the owner: We are proudly locally owned, and family operated. We offer: Brakes, suspension, exhaust,…read moreelectrical, fluids, bodywork, engine, transmission repair and replacement services. Anytime you stop at the shop and we are not here, don't hesitate to give us a call, we are never too far away! Don't forget about our referral program.

I trust them! For someone who knows nothing about cars, that's really important. They have never…read moreadded on a service and everything I've gone in for has been done well the first time!

I took my car there Tuesday picked it up Friday my catilac converter was professionally cut off…read more Gone. They take no responsibility blamed the tow truck driver and tell me it ain't their problem. Then they wanna act like the car wasn't even there. These people are criminals by business men. i will be suing. I will be calling better business bureau. This one not be swept under a rug. Your stealing from struggling people

So first the good: they got me taken care of pretty quickly and cheap. The plug in the tire is…read moreholding fine. The bad: they plugged a screw hole in a flat tire for me, but forgot to do the balance or to tighten the lugnuts. We got a ways down the road and had to pull over at the mr tire in Latrobe as the tire got louder and louder, they had us fixed up before long over there.

We had our 2016 Jeep Wrangler in for service on several occasions with what appeared to be brake…read moreproblems in the rear of the Jeep. On each occasion, four in total, we were told that there was nothing wrong with the rear brakes. During this time, we also had to have the front brakes changed (rotors, calipers, pads, etc.). The rubber brake lines were not replaced. We were told one estimate on this front brake job ($700), called back within five minutes and told a higher estimate ($900), and then when we picked up the Jeep, we were given a higher total ($1100). This was with a military discount. After my wife contacted another Firestone dealer, we found out we were overcharged and received a refund. Now back to the rear brakes. At the time we had the front brakes checked/repaired, we practically begged Firestone to check the back brakes again. Less than four hundred miles later, we could smell and feel the same problem with the back brakes, so off to Firestone we went. We were informed on this occasion that we would need to have the rear rotors, calipers, pads, etc. replaced. This was told to us after the four hundred miles which took approximately two weeks to put on the vehicle. I will be the first to admit that I am not a mechanic. Thus the reason we take our vehicles to be fixed by reputable companies who should know what they are doing. Even though I am not a mechanic, I know that rotors, calipers, etc. do not go bad in a couple of weeks after having been supposedly checked. At any rate, we decided to take our Jeep elsewhere to have the repairs made and found out at that location that the rear wheel bearings were shot and that was the reason for the brake problems in the rear. The mechanic at this location also noted that the front brake rubber hoses were not replaced and that the new rotors were being destroyed for lack of brake fluid. My wife contacted Firestone's corporate office on several occasions. We were contacted by the district manager for Firestone who would not admit any fault by Firestone, but did offer us $800 for the repairs on the rear wheel bearings. Seems odd to offer money for something that was not Firestone's fault.